Copying over my Google review:
Oct 2024: Have - nicolebywater
Copying over my Google review:
Oct 2024: Have continued to take my car here for service (recalls, oil change) and a collision fix after a hit and run. (I was on the hit side of things, not the run.) I worked with Clinton in Collision - and what was the most stressful week of my life became so much more easy to handle. He explained the process better than my insurance (Geico) did for me, and made this incredibly simple. He made sure they got all of the right parts and fixed everything that was impacted. I really appreciate how well this went, and will continue going to this dealership - which says a lot, because I typically work with small local garages, rather than large dealerships. However, Planet Ford is fantastic (sales, service and collision).
------------
Jan 2024: Literally the easiest car buying process I’ve ever gone through in my 21 years of owning cars. I told them the exact car and all of the numbers I wanted, they moved super quick before I even came down, got me an extremely fair trade in value, and didn’t go through all of the usual car buying lines or try to drag another dealership or car, but focused on the deal we were discussing. Minimal negotiating and no outrageous replies. In a 200 mile radius, I could not find an Explorer that compared to this price, feature set, and/ or condition. Worked mainly with Justin Odle and spoke with Michael Bliss. Highly recommend them both if you want to skip the xx car sales lines (“but this deal is only good today”).
Also the finance guy is great. (Dennis I think?) Gets you through paperwork quickly and doesn’t hammer you on warranties - he mentioned then, answered my questions, skipped them and moved on. I bought the Ford one through them (not a third party warranty, i don't love those.), because... I'm that kind of person.
(If my car explodes in the future I’ll update this review.)
Read More