196 Texas Jeep Dealers

Outstanding customer service and support. - lloyd_vernon

Outstanding customer service and support. Special Thanks to my Service Rep Heather, for her effective communication, knowledge, and helping me resolve the issues with my vehicle

Service department does not take appointments. - Dissed Customer

Service department does not take appointments. You have to drop vehicle off and wait 3-4 days for them to even look at it.

Juan Mendez, AKA - Charlie did an astonishing job making - etorres

Juan Mendez, AKA - Charlie did an astonishing job making the whole sale a very pleasant experience here in this dealership. The effort and integrity this man showed us, is what makes me come back to the dealer. 5 star customer service, they need more men like him serving the Rio Grande Valley, Tx.

My advisor was very helpful and professional. - Shalom2121

My advisor was very helpful and professional. Car was done in a timely manner. Thanks

I have nothing to add. - QUICKTHOR

I have nothing to add. The experience was a good experience overall and I remain pleased.

2024-05-31 Visited this dealership today for an - TheMartinRanch

2024-05-31 Visited this dealership today for an automobile state inspection. Friendly staff! I was impressed with the ease of finding this dealership as well as quickly identifying the service department as I entered the parking lot. A service representative immediately greeted me as I pulled up to the service bay. My wait time for service was only a couple of minutes. I had called other inspection facilities in Castroville, and the wait time was over an hour. Brad, my service tech, explained the service clearly and with a smile. After documenting my information, he escorted me to the customer waiting room adjacent to the service bay. Wow! The waiting room was nice and quiet, climate controlled, and included two deluxe automatic massage chairs! I'm actually writing this review while sitting in a massage chair enjoying the therapy. Amazing comfort. First class! I live on a ranch three hours west of this location, and my primary vehicle is a 2019 Ram 3500 truck. Based on the outstanding customer service I received today, I am definitely considering Nyle Maxwell for my next purchase. Folks, give this dealership a chance to win your business. By far the most pleasant and enjoyable automobile dealership experience I've witnessed in my 30 years of buying/servicing vehicles. Thank you, Nyle Maxwell of Castroville, for making me a believer. And thank you, Brad, for your amazing customer service and hospitality.

Amazing service. - Kjean

Amazing service. Joe was very helpful and took his time and got us what we wanted at the price we wanted. Talked about a couple of different vehicles and was never rude when we asked about another one. We were in and out and left happy and not stressed like we have in the past with other dealerships.

Great service and fast. - Missq05

Great service and fast. Always respectful and nice to me. They always clean my car when I get it service. Great team

Everyone was so professional and willing to help me - Kaye

Everyone was so professional and willing to help me choose my vehicle. They were very patient.

Ram Country in Mineral Wells always treats me well. - Kit

Ram Country in Mineral Wells always treats me well. Lots of friendly helpful people. Special kudos to Amira. She always makes me feel valued.

The salespeople that I dealt with were very pleasant and - Ctimchambers929

The salespeople that I dealt with were very pleasant and well informed. They made it a pleasant experience.

Excellent. - toritx

Excellent. I felt valued, heard, appreciated and respected. Knowing they were hearing my needs and trying to honor them in every aspect.

Friendly, fast, and quality service from a great staff. - concanmexican

Friendly, fast, and quality service from a great staff. This group is on top of all of your vehicle needs.

Recently bought a car at this dealer. - Txstarshooter

Recently bought a car at this dealer. Thought the whole purchase process to be very easy. Then found out the vehicle delivered was not the vehicle agreed to. If you go here then triple check everything and do not leave dealer until you know you got what you expected. Suggest shopping elsewhere.

We are from south Texas and we were in Mount Pleasant - Carlos L Garcia

We are from south Texas and we were in Mount Pleasant visiting my son . As we were getting ready to head south our air conditioning on our 2023 expedition started to act up and only blow hot air . 3:00 pm on a Friday and 500 miles from home and heater on full blast would have been an unbearable drive. We rolled in to dealership and I must say I have never been treated better. They took it in and worked their magic and an hour later we had cold ac and vehicle was fixed . I know its under warranty and however we bought our vehicle in south texas . They could of easily said we are busy come back Monday however they went above and beyond. I offered to pay or sign whatever and they said its all been taken care of. This dealership was a blessing and will see us again when we are in need . THANK YOU ELLIOTT AUTO GROUP SERVICE DEPARTMENT

Bought mine and my husbands vehicles here, Mari and - shayes2001

Bought mine and my husbands vehicles here, Mari and Andrew were very helpful through the process!

I just purchased second vehicle here. - jdooley1968.jd

I just purchased second vehicle here. I’ve always had very good customer service there. No and Ryan got me hooked up with a new ride today. I’ve been going here since I bought my first vehicle from them 4 1/2 years ago to get my oil change. Service sept is great also. Christy and Ashley are awesome! Thanks guys for always taking care of me.

Junior Andrade and Mike Lopez were very helpful. - Car buyer

Junior Andrade and Mike Lopez were very helpful. They worked with me on finding the vehicle with my preferred specs in my budget. I was going to purchase a used vehicle but was convinced to spend a little more for a brand new car.

The overall experience with this dealership was great. - tbigt1970

The overall experience with this dealership was great. DeMicheal Mims was great and made the whole process smooth and easy

Great, quick, and friendly service. - s.vveliz

Great, quick, and friendly service. Lance was very nice and professional. Thank you guys for the alignment.

Flawless car buying experience. - German Shepherds Love Jeeps

Flawless car buying experience. Very rare, especially at an american car dealer. John Phan was great. Followed my request perfect, had the best price, best service. Showed up with no surprises other than how surprised I was to have no surprises. Honestly I was a bit hesitant because it seemed way too easy and pleasant, kept waiting for the catch and it never came. Just my dream jeep! No one else could even compete, seriously, one dealer said he had to talk to his manager after I explained what he had to compete against and he just never came back or even responded to my text. Must have gone to his manager and said... he is talking with john phan at forest lane and his manager said.. well.. no point even trying.

This is the second car I have purchased from Helfman! - clymbery

This is the second car I have purchased from Helfman! Top notch customer service. Steve, Cameron, and Robert will continue to get my business.

I would highly recommend this dealership… they did a - Compass 2024

I would highly recommend this dealership… they did a great job!! The staff was very professional!

They usually are wonderful to work with. - halogirl4

They usually are wonderful to work with. I had a bad service agent this time.

She was very knowlegable with all my service needs. - maricela_bravo2000

She was very knowlegable with all my service needs. Very fast and polite with my family and I.

Great deals and friendly sales and finance personal. - zamorarichard1

Great deals and friendly sales and finance personal. Very attentive to my needs and responsive. Thank you Sarah and Jose

The experience was overall pretty fair. - Lele3307

The experience was overall pretty fair. Our salesperson Eric Aguilar was very nice, personable and attentive. He listened to our needs of what we were looking for in a car and was not pushy at all.

Zero stars was not an option unfortunately. - Tatianarobbins5

Zero stars was not an option unfortunately. You would think a place like this is reputable and takes care of their customers but, no. Management is awful and unethical.They have Bad customer service, bad follow up, bad communication from sales and service department. Worst service advisor ever (Jose). They sold me a $20,000 vehicle with bad suspension and will not fix (Carolyn- sales-woman). I Took car in for oil change and a malfunction code on 4/17 (vehicle was drivable and had no issues when dropped off). They said my vehicle (Mercedes suv) would be done same day. Turns out they were unable to check it on their own and had to send it to Mercedes dealership to check the code. They Had my car sitting for over a week before they sent to Mercedes then it sat at Mercedes for 2 weeks because meador wasn’t communicating with them. Finally received vehicle on 5/9 in bad condition. completely different condition than it was when I dropped it off. They gave my vehicle to me on a flat tire and tilted and unsafe driving condition(never had issues with my tires or vehicle being tilted). I brought it to service advisor Jose’s attention that my tire was flat and push start button was missing the vehicle was also tilted and looked unsafe to drive but he advised me that it was fine (it was raining on top of that and they would not offer any other transportation for me to get home). I drove it home and vehicle skid across the freeway and brakes were scraping and wouldn’t work in time and I almost had an accident due to the unsafe conditions of the vehicle. Never had any issues with the brakes prior to drop off. Got home and tire was on flat AGAIN. Called to speak to service manager and Assistant GM and General Manager about the conditions and of course no response or call back. They do not care about their customers. I Will update this review if anything is done about it.

Miguel from Bogus Tipton CDJR service department gave us - LFV

Miguel from Bogus Tipton CDJR service department gave us great customer service and was very helpful all the time.

Amari was an amazing salesman he helped me do a quick and - cjdelag25

Amari was an amazing salesman he helped me do a quick and easy purchase. Shawn & Rollin we’re also very helpful!