Grapevine Dodge Chrysler Jeep

Every visit has been worth my time and effort. I rate them 10 out of 10! Thank you Oleg, thank you Tucker! I rate them 10 out of 10! Thank you Oleg, thank you Tucker! More

Very communicative service advisor. Dealership was top notch, very clean, great amenities will 100% continue to utilize for service needs. Dealership was top notch, very clean, great amenities will 100% continue to utilize for service needs. More

Wonderful greeting, Excellent communication, explained the process the whole time and walked us through what our vehicle needed and all the way through check out the process the whole time and walked us through what our vehicle needed and all the way through check out More

The Grapevine dealership went over and above to get my Pacifica Hybrid warranty problem repaired. Chrysler corporate paperwork and supply chain issues delayed starting the work but they provided a similar Pacifica Hybrid warranty problem repaired. Chrysler corporate paperwork and supply chain issues delayed starting the work but they provided a similar van for the duration of the job to allow my disabled wife to attend all her medical appointments. I’m very satisfied with the outcome of the repair and appreciate the courtesy and professionalism of the service manager and his staff. More

The best customer service ever! If anyone is in need of repairs check out Grapevine CDJR they are awesome! If anyone is in need of repairs check out Grapevine CDJR they are awesome! More

Oleg was very attentive to my needs displaying excellent customer care. He kept me informed about my order and was very helpful. customer care. He kept me informed about my order and was very helpful. More

Thank you, Dakota Robinson for the last service visit! I liked the complimentary food bar and the visit was quick! Adelene Regina Anthraper I liked the complimentary food bar and the visit was quick! Adelene Regina Anthraper More

Good customer service but the carwash team can do some improvements , it wasnt.that.good I had to take my truck to another carwash. But thank you anyways improvements , it wasnt.that.good I had to take my truck to another carwash. But thank you anyways More

I just wanted to take a moment to express how truly pleasant and exceptional my experience was purchasing my automobile. From start to finish, the entire process was smooth, professional, and genuinely pleasant and exceptional my experience was purchasing my automobile. From start to finish, the entire process was smooth, professional, and genuinely enjoyable — something I never expected when buying a vehicle. The level of customer service, honesty, and attention to detail made this one of the best experiences I’ve ever had when purchasing an automobile. I felt valued, respected, and never pressured, which made all the difference. Thank you for making what can often be a stressful process such an easy and memorable experience. I would highly recommend your team to anyone looking for a vehicle. More

Took my new 2026 Jeep Wrangler x in for first service and it had a slight hesitation(misfire)repaired.They never called me for 4 days So I called them twice. They never called me back, then finally called me it had a slight hesitation(misfire)repaired.They never called me for 4 days So I called them twice. They never called me back, then finally called me and said it was ready. They could not duplicate the problem. I show up only to find a big dent in my door which they did say it was on them then. I drove with the technician and he said yes, there was a problem, so I have to leave it there again to have the door repaired and the issue with it misfiring which they already told me that it was a normal problem until I drove the technician and then he realized it was not normal. I would not suggest this service department to work on a bicycle… More