Grapevine Dodge Chrysler Jeep

* AVOID ANY BUSINESS IN THIS PREDATORY DEALERSHIP* One of the worst experiences that I had in my life. They will give you a certain price and whenever they print out the contract in finance, they will add ad the worst experiences that I had in my life. They will give you a certain price and whenever they print out the contract in finance, they will add add-ons to the car price at the end without telling you. They also were manipulating the numbers such as price of the car, trade in number, and added multiple packages that they told me that they were going to add for free. I spoke with Dale and even he told me that the contract was wrong. If you speak Spanish, be very careful because they will try to get you to sign without reading all the absurd numbers they manipulated. They also kept my $500 dollar deposit and wouldn’t refund it after I caught them in their lies. Be very careful with this dealership or avoid at all costs! More

I’m not sure they actually want to sell vehicles. Went in person, they quoted me a higher price than their online price. Then tried to sell me on their “protection package” which included “tangible i Went in person, they quoted me a higher price than their online price. Then tried to sell me on their “protection package” which included “tangible items” such as an upgraded powertrain warranty to 5yr 100,000 miles… what’s funny is the online price for the vehicle CLEARLY stated the upgraded powertrain warranty was INCLUDED in the online price along with a 1 year complementary service. When I asked them to send me and updated price sheet with their online price and removing their protection package, they wouldn’t. So I sent them a deal another dealership offered me that beat their best deal by $5,000 and they still wouldn’t even send a price sheet with their advertised price of the vehicle.. what a joke. More

My experience with Grapevine DCJ was excellent. Richard Hoch is one of the best service managers that I’ve worked with anywhere. I appreciate him keeping me informed each day and for taking the tim Richard Hoch is one of the best service managers that I’ve worked with anywhere. I appreciate him keeping me informed each day and for taking the time to service my vehicle properly. More

Awesome customer service. Will definitely return to this dealership. Fast, reliable, and great communication. Maddie’s an awesome service advisor! Will definitely return to this dealership. Fast, reliable, and great communication. Maddie’s an awesome service advisor! More

All the staff were friendly and professional and seemed to genuinely like working there. It was a hot day. They took great care of us by making us comfortable and repeatedly offering water to keep us hydra to genuinely like working there. It was a hot day. They took great care of us by making us comfortable and repeatedly offering water to keep us hydrated. Brandon and Juan made the purchase easy and fast. Their inventory was large. They had complete knowledge of the vehicles and listened to our wants and needs. They exceeded our expectations. This dealership is the benchmark for all others to try and match, since it is doubtful other dealerships could surpass our experience. More

Excellent service, they get you in and out fast and always provide the best customer service! always provide the best customer service! More

Service department is the best in the area, friendly and competent. They get the job done quickly and make sure that they keep the car clean. competent. They get the job done quickly and make sure that they keep the car clean. More

No pressure and the transaction was smooth and efficient. Dell and Jimmy are great to work with. Dell and Jimmy are great to work with. More

Service dept. is great at sharing information asked for about my vehicle and we appreciate the efficient first class treatment in dropping off and picking up as we is great at sharing information asked for about my vehicle and we appreciate the efficient first class treatment in dropping off and picking up as well as the text updates during service visits. Good to also see some service representatives and a manager who have been there awhile and are helpful plus knowledgeable. More

Fast and friendly service department. My truck was in and out and washed clean. Much appreciated My truck was in and out and washed clean. Much appreciated More