Everyone at this location was excellent. - jessdc
Everyone at this location was excellent. Albert Larrieu was incredible to work with. We recently lost our house and 4 cars to a tornado. We are a family of 9, our vehicle needs are quite unique. My primary vehicles were a 12 passenger Nissan NV and a Torrent. To decrease how many large purchases we were having to make at once, I wanted something I could use as a daily that could also fit all of use. Alas, the 9 passenger, 3 bench seats, fold down center console, with a bench 2nd row vs captions chairs. I spent the better part of 2 weeks relentlessly searching. I came across one at Autonation in West Austin, 6.5 hours away. Albert reached out to me promptly, he immediately offered to take pictures himself and send them to me. He was understanding of our unique situation and made it all happen. We flew into Austin and left the dealership with our Suburban in under 2 hours. Albert, his colleagues, the manager, the finance, all went above and beyond. The service was so well we may just go back, it was worth the flight and drive. After 2 weeks of building our lives back from the ground up, they sure made this a stress free experience.
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