1,895 Ohio Toyota/1000 Service Centers

They did an excellent job of keeping me updated on the - rmsalvino

They did an excellent job of keeping me updated on the status of my vehicle repair.

I always receive good service. - Donizetti1118

I always receive good service. If I have an emergency, they squeeze me into the schedule and complete the job.

Everyone was welcoming. - Rich Finn

Everyone was welcoming. Services to be done were explained completely. Time to complete services was a little under the estimate. I’m satisfied with this experience.

We made a seamless move from our Leased Explorer to the - jpendleton0

We made a seamless move from our Leased Explorer to the purchase of the same vehicle

Great place to do business, friendly people from the - dedf450

Great place to do business, friendly people from the service dept to sales, they answered all my questions

Halleen Kia Always has the best service reps and keep you - lancelesh

Halleen Kia Always has the best service reps and keep you well informed on your car

Ken Ganley Ram fixed the issue with my screen. - mbfrontier1

Ken Ganley Ram fixed the issue with my screen. They updated the software to eliminate intermittent shut offs. They were courteous and effective.

I was taken promptly and they helped me get home to wait - wrightnour

I was taken promptly and they helped me get home to wait for my service by calling a Lyft for me. MUCH appreciated!

Took my truck in for transmission issues and got the - trooper5023

Took my truck in for transmission issues and got the pleasure of working with Robert. I got calls almost daily and was truly impressed with the communication and patience of him. Every time I spoke to him he asked if there’s anything I needed and assured me each time he was on it. I felt like a valued human customer and not a number, what a wonderful experience.

Always get my service done at metro Lexus because I trust - kaneed

Always get my service done at metro Lexus because I trust them. Terry in sales is very knowledgeable about the cars they sale. When I was at the dealership last month we talked about getting a new car. I decided to wait for the new ones this fall When I do decide to buy a new Lexus I will get it from Terry at metro lexus. Thanks

Had the drive 60 miles to get and oil change on a car - lstuart551

Had the drive 60 miles to get and oil change on a car with only 7200 miles!! Your service was excellent, but there should be some kind of effort to make up to customers that buy your vehicles and end up with no one in there area to maintain and service the cars they buy!!

They are friendly and reliable the service advisor expert - lkoutsaftis

They are friendly and reliable the service advisor expert was very helpful and the repairs was good

Customer service was excellent! - RON@THERIDGEPROJECT.COM

Customer service was excellent!! Chad was kind and caring. He made me feel valued and welcome.

Came in to talk to them about my jeep and they let me - KATBROWN1970

Came in to talk to them about my jeep and they let me know that I had a recall. They got me in quickly.

Lindsey was able to make special accommodations for my - DCONLEY1

Lindsey was able to make special accommodations for my drop off and pickup while dealing with me pushing my appointment back several times. I couldn't ask for better service.

Noah helped us facilitate out recalls and a warranty - Walker

Noah helped us facilitate out recalls and a warranty repair! Our car feels good as new, and we haven't had any issues since

Professional. - rightthinking2012

Professional.....GOOD CUSTOMER SERVICE👍Only thing I didn't like was wetting(rinsing,washing,) my car when it was CLEARLY ALREADY VERY CLEAN...I HAD JUST WASHED IT AND DRIED IT NICELY,IT WAS SHINING.SO THEY MESSED THAT UP AND DIDNT DRY IT🙄DIDNT KNOW WHY THEY DID THAT WHEN YOU COULD SEE IT WOULD MESS UP THE THEN DRY,CLEAN ,AND SHINY CAR..WAS IN TOO MUCH OF A HURRY TO ASK ....

Recall was done very well without any problems. - jejors4

Recall was done very well without any problems. I was provided with round trip shuttle service.

Would recommend Jake Sweeney sales and services to - Jgeswein

Would recommend Jake Sweeney sales and services to anyone, nice selection of trucks and cars, clean place of business fast and friendly employees.

Very friendly and easy to schedule my my planned - Puddy474

Very friendly and easy to schedule my my planned maintenance with and car was returned to me clean and washed

Brent is one of the nicest people in the service - carollargent

Brent is one of the nicest people in the service department. He is always listening to you. Makes bringing my Rogue in for service a very pleasant experience. The whole team is great.

The service is excellent I feel as if they take care of - Lil monica

The service is excellent I feel as if they take care of your vehicle like it’s there owns … employees are very welcoming and very nice I’ll come here for any of my services because I know I’ll be treated right

The dealership was easy to deal with and took its time to - lars11r

The dealership was easy to deal with and took its time to fit me with the right vehicle. They were patient and kind while I looked at each vehicle and asked questions.Chuck was very respectful and I will call him when it’s time to trade this vehicle. I was also pleased with the gentleman setting up my financing and his willingness to take his time and explain extended warranty. I highly recommend this dealership.

We’ve been very satisfied with our dealings with the - Fcjacobs5

We’ve been very satisfied with our dealings with the Lexus of Akron dealership and its representative Mark Stacey.

Did a great job getting the truck fixed right and fast. - mjettinghoff

Did a great job getting the truck fixed right and fast. Only complaint is they asked if I wanted it washed and I told them yes. Got the truck back and it wasn't washed. Thats the 2nd time this has happened. If your not gonna wash it don't ask if I want it washed. Other than that great job!

They are very professional and keep the customer - DAMICHELSEN

They are very professional and keep the customer informed. They cleaned my vehicle before I picked it up which I truly appreciate.

Willie did a great job. - elliecarpenter24

Willie did a great job. He Was very kind and informative. Quick service as always.

The most friendly, helpful & professional staff. - Valerie richards

The most friendly, helpful & professional staff. One of the best dealerships & service department in NE Ohio. Highly recommended.

Great service. - jmitchell2913

Great service. Great communication. Thank you for all your hard work. And rapid updates about my vehicle.

They are very professional and personable. - dsh122

They are very professional and personable.They did outstanding repairs on my truck Came back looking perfect..Keep you well informed as to the progress as they go. Would recommend them to anyone needing collision repairs