Todd Skidmore

Over the past few years such an improvement has been made to the service department to the service department More

Report | Print

Nice staff and good maintenance . Receiving the customer polite way.service is quick and giving detail explanations on maintenance. Receiving the customer polite way.service is quick and giving detail explanations on maintenance. More

Report | Print

Friendly, welcoming, low-pressure, accommodating, quick! Salesman Greg helped me out with the sales process and was so nice! He even followed up with me the day after to make sure everything was perfect Salesman Greg helped me out with the sales process and was so nice! He even followed up with me the day after to make sure everything was perfect with my new car. Finance manager Jon made the financing simple to follow and answered all my questions in a way that was super easy to understand. Amazing experience! More

Report | Print

Discovered a flat tire in my garage. Inflated it and called the service department. They said, bring it in and took care of it within an hour. We moved here from the Chicago area 13 yea Inflated it and called the service department. They said, bring it in and took care of it within an hour. We moved here from the Chicago area 13 years ago and the service department has been taken care of are too accurate since then. I’ve recommended Dublin accurate to a number of my friends, mostly based on the service department to experience and just had a neighbor buy a used vehicle from them about a year ago. He had an issue with something and they fixed it for free because he only owned the car for a few months. Fantastic dealership and terrific service department. More

Report | Print

Another great service experience. I was promptly checked in for my scheduled appointment. Work was completed in a timely manner. Communications were excellent. I was promptly checked in for my scheduled appointment. Work was completed in a timely manner. Communications were excellent. More

Report | Print

Service dept. is top-notch. They took good care of my RDX for 14 years. It was time for a new vehicle and my salesperson, Tracy, went above and beyond, answering is top-notch. They took good care of my RDX for 14 years. It was time for a new vehicle and my salesperson, Tracy, went above and beyond, answering every question and making sure that I loved my ADX before letting me sign. Kudos to Jon and Ian as well, for doing much more than what was "required". More

Report | Print

My experience this past Saturday was not what I expect from Acura after several years (this is my 2nd leased vehicle) . It was disappointing & quite different from what I am used to. The only positive th from Acura after several years (this is my 2nd leased vehicle) . It was disappointing & quite different from what I am used to. The only positive things I can report are the young man who checked us in when we pulled up was nice & Todd hung around a few minutes past 2p to check me out. The vehicle service seems to be the standard.....Interesting that the paperwork says loaners are available for service over an hour, which mine was....but I was refused a loaner with the excuse that it was b/c of the servuce codes. 🤔 The Lyfts that transported us were best described as low quality. Both vehicles had issues, one of which could cause injury if not careful exiting the vehicle. They were vacuumed & free of trash, but visibly not clean (could see the dirt) Also MY vehicle was not vacuumed. I can totally understand not washing it since it was raining, but the interior could have still been vacuumed, as it should be according to the service paperwork. I say all of this b/c you need to be aware that The quality of customer service has gone down quite a bit from what I am used to from Acura & I'm seriously reconsidering renewing my lease here. More

Report | Print

Super friendly every time I go in. I’ve leased 2 cars through them and I don’t plan on going anywhere else! I’ve leased 2 cars through them and I don’t plan on going anywhere else! More

Report | Print

AMAZING CUSTOMER SERVICE! Every time I have been to your location to have my MDX serviced, the friendliness and care given to both me and my car has blew my socks off. Tod Every time I have been to your location to have my MDX serviced, the friendliness and care given to both me and my car has blew my socks off. Today, you even picked up my car while I was at work, had it serviced, & brought it back to me.. AT NO CHARGE! The attention to every detail of customer service here is THE BEST! You have a customer for life. Thank you for being an honest dealership, that is so rare these days. More

Report | Print

Great dealership! I’ve leased and purchased 4 Acura vehicles from them. Their staff is a breath of fresh air! They’re very attentive in the purchase process and very a I’ve leased and purchased 4 Acura vehicles from them. Their staff is a breath of fresh air! They’re very attentive in the purchase process and very accommodating on the service side. Without question, I’ll purchase my next vehicle from Acura Columbus! More

Report | Print