24 Massachusetts Volkswagen Dealers

They worked hard to replace the broken seatbelt and - DEERALI

They worked hard to replace the broken seatbelt and vacuumed and wash my car as well. I am very happy about their service!

Working with Tracy was a wonderful experience. - Caleb

Working with Tracy was a wonderful experience. I received the exact car and deal I was expecting and they went above and beyond to make sure my interstate purchase was seamless. Thanks Tracy

Ready ahead of estimate. - MELISSAKOESTER

Ready ahead of estimate. Recall had specific instructions that they let me know of in advance. The car wash is a really lovely plus. I met Tommy whose first day was about to start and he was so excited and kind. Glad it’s a good place to work. It shows in the service n

Totally on the level. - TerryL

Totally on the level. Super helpful made everything easy. Really appreciate the staff and all the support we got

Thanks to Jason and Omar I was able to finance a newer - orahsky03

Thanks to Jason and Omar I was able to finance a newer car with less than 50,000 miles. Thanks again 🤗✨

"Great Experience After an Initial Misstep" I - Zakaria mouklachi

"Great Experience After an Initial Misstep" I initially had some concerns about my experience at silko Volkswagen of brockton, but the service manager, John, went above and beyond to address them. Their professionalism, genuine apology, and swift action to resolve the issue completely turned the situation around. The follow-up service was exceptional, and it’s clear they care deeply about their customers. Mistakes happen, but how a business handles them makes all the difference. Thanks to service manager john and the team for restoring my confidence in the dealership. Highly recommend them for their commitment to customer satisfaction! This type of review highlights the issue being resolved, appreciates the effort made, and ends on a positive note, which reflects well on the dealership. Thank you john. Zakaria mouklachi

We purchased a used vehicle and had a great experience. - tcrisafulli

We purchased a used vehicle and had a great experience. The dealership was clean and comfortable and the staff was friendly and helpful.

Quickly diagnosed the issue and helped me learn how to - pgoransson

Quickly diagnosed the issue and helped me learn how to prevent it in the future

We had a very pleasant and easy experience, Thank you to - robgiacalone

We had a very pleasant and easy experience, Thank you to all involved! Would highly recommend!

Went in for routine service and everyone was pleasant, - tess_mcmanus

Went in for routine service and everyone was pleasant, prompt, helpful and knowledgeable. They let me know what to expect and did not pressure me for any additional services.

Our experience was outstanding. - lsrosner

Our experience was outstanding. Jeffrey Ford was excellent! He was professional, knowledgeable, and kind. He followed up and kept us up to date on our purchase with emails and texts.

This is best dealership my husband and I visited. - Sofia Buonafine

This is best dealership my husband and I visited. From the get go Tim was professional, attentive, and knowledgeable about the whole process and our car. Previously to this, we had a couple of bad experiences and we were pretty bummed out until we stumbled upon Volkswagen Minuteman. Easy, relatively fast and smooth experience.

Excellent customer service and made the process as - cslutz01

Excellent customer service and made the process as painless as possible, as you know buying a new car can be stressful/extensive process.

Great dealership to work with. - J&M

Great dealership to work with. Sal delivered on everything he said. Doug was a great help in financing. Both men were very kind and easy to work with.

Everyone at the shop was great From service to gent - Garyleduc618

Everyone at the shop was great From service to gent that drove my car out of back lot for pickup

Outstanding service from everyone! - Juanzap8

Outstanding service from everyone! The sales representative, the sales manager and the finance team made my experience very pleasant.

Terrible service. - GW

Terrible service. But I guess I should not be surprised as the sales process was horrible. Said it would be an hour, took two. You knew I was coming, what I needed, an oil change and inspection sticker, and still you could not deliver. Plus I got texts from multiple service managers saying I am here for you. I even got one that said your car is ready - but it was not. And then to make me even happier, lots of texts and emails post visit. SPAM!

Recently purchased my 4th Quirk VW! Excellent... - just j

Recently purchased my 4th Quirk VW! Excellent experience! No nonsense!! GM Jason Thompson made the whole process seamless, and Yuri was a fabulous assist! A dynamic duo! Loving my new 2020 Jetta SEL with Beats by Dre sound system! AMAZING!! Tatsuka was a super phone liaison as well! I also love the service dept. - Jordan is totally go-to!

My experience with this car dealership was unparalleled. - DanO

My experience with this car dealership was unparalleled. The team here truly understands the essence of customer service, product knowledge, and a seamless sales experience. I had the privilege of interacting with Devante, who promptly and efficiently answered all my questions. The entire process was absent of any pressure or gimmicks, making me feel completely at ease. In addition, I had the opportunity to work with Jason, whose exceptional knowledge, superior customer service, and meticulous attention to detail were truly commendable. The transaction was smooth and hassle-free, making this dealership a recommendation I would readily extend to anyone. Interestingly, I wasn’t even considering a VW until I discovered Father and Sons. I urge you not to waste your time at other dealerships. Visit them, and you’ll be treated like family. Thanks again for everything!

Easy Purchase - Bob Budding

I walked into Atamian VW with a True Car price quite that Cee, our salesperson, immediately said that he would honor. We test drove a Passat TDI and decided that yes, we liked the car, so we closed the deal. The sales manager tried to sell me an extended warranty, but I simply stated that I could handle the cost of any future repairs. Easy enough. I've since had the car service a few times at Atamian. No problems.

The business manager gave me numbers on a used vehicles. - DandaMan

The business manager gave me numbers on a used vehicles. I was ready to finish the purchase until the GM reached back out to me and bumped up the price by a couple of thousands, using the excuse that the pricing was advertise lowered then they are actually selling it for on many websites. The problem with that is when I spoke to the business manager I never mentioned the price or the website. She simply gave me the numbers I saw on the website without me mentioning it to her. As you can see the GM was trying to pull a fast one on me. I use to work in this business so I know they can bump up the prices on used car as much as they want by a click of a button.

I have been going to Kelly VW since they purchased North... - natasha88

I have been going to Kelly VW since they purchased North Shore VW (where I went for years)and many of the same people work at the Kelly dealership. They are ALWAYS pleasant and helpful and personable. They provide GREAT service for anything from a small tiny adjustment to a major repair. It is not a "typical" car dealership mentality when buying or leasing. There is no pressure to buy or push their agenda....the customer comes first. I would highly recommend them!