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Patrick Volkswagen
Auburn, MA
1,204 Reviews
Patrick Motors is your Volkswagen dealer located in Auburn, Massachusetts. We have been family owned and operated since we opened for service in 1936. Patrick Motors started out as a small neighborhood gas station. Today, Patricks has grown to become a major competitor in car sales and service while maintaining their beliefs in value and service. Patrick Motors has won numerous awards for the New England region including a prestigious Top 5 VW sales award for the Northeast region.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,204 reviews
April 10, 2026
I am very happy with the purchase of my new car, assistance provided due to my previous purchase of a new car with fabric defect. I had a great experience and the best part was the price paid! Patr assistance provided due to my previous purchase of a new car with fabric defect. I had a great experience and the best part was the price paid! Patrick has done great as always! More
by juliaruiz
April 10, 2026
The staff is always caring and helpful. Excellent service! They always provide explanation of the service provided. They are timely! Excellent service! They always provide explanation of the service provided. They are timely! More
by juliaruiz
April 07, 2026
Great customer service. Dealership was clean and modern. Friendly and informed staff service work was done quickly and to may satisfaction. Dealership was clean and modern. Friendly and informed staff service work was done quickly and to may satisfaction. More
by Azingarella
Employees Worked With
Other Employees :
Matt Pitts, Chris Cooper
January 05, 2026
This is our 4th car with Patrick Motor Group. Our 3rd VW. The folks at VW are exceptional. I will not buy anywhere else. Our 3rd VW. The folks at VW are exceptional. I will not buy anywhere else. More
by skycat440
Employees Worked With
December 10, 2025
I have been a happy Patrick Motors customer for 10+ years and always appreciate their post-sales service. The Service team is highly professional and diligent, providing a detailed video review of your vehic and always appreciate their post-sales service. The Service team is highly professional and diligent, providing a detailed video review of your vehicle, recommended service and pricing. You're always welcomed with a smile upon check-in and your vehicle is returned washed. I highly recommend Patrick Volkswagen/Patrick Motors. More
by KB
December 09, 2025
Kept the schedule, had the parts, stayed in contact and cleaned the car, then called promptly to let me know it was completed cleaned the car, then called promptly to let me know it was completed More
by Mark
November 29, 2025
Excellent Customer Service, Ramiz was so friendly and helpful. He tried to get me the best deal. helpful. He tried to get me the best deal. More
by fadi_issa76
November 26, 2025
Excellent service as always. Sarah was friendly, knowledgeable, and professional. General atmosphere was pleasant, and the waiting area provides a great space to be able to get Sarah was friendly, knowledgeable, and professional. General atmosphere was pleasant, and the waiting area provides a great space to be able to get some office work done. More
by pniro42
Employees Worked With
Sarah Hall
October 22, 2025
Went in for oil change and inspection service, they were very friendly and helpful to work with my schedule very friendly and helpful to work with my schedule More
by vvarros
Employees Worked With
