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Nucar Volkswagen of Norwood

Norwood, MA

Overview
Employees
Reviews
Vehicles
4.4
745 Reviews
The team at Nucar Volkswagen of Norwood would like to welcome you to our dealership in Norwood, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Volkswagen vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs, you can always count on the professional technicians in our Volkswagen service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks count on the high-quality vehicles and services found at Nucar Volkswagen of Norwood, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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1280 Providence Hwy

Norwood, MA

02062

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Showing 745 reviews

July 15, 2026

Jay and Zack excellent- i have a problem and Frank no help I emailed ownership- and did net get a response More

by Thefeinbergs
Recommend Dealer
No
Employees Worked With
Frank -general manager
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Jul 15, 2026 -

Nucar Volkswagen of Norwood responded

Thank you for your feedback. We'd like to provide some additional context regarding your experience. Your father, a valued repeat customer, purchased the Tiguan for you. After the purchase, the vehicle was modified with aftermarket parts and a performance tune, which resulted in Volkswagen voiding the factory warranty. When the vehicle later required a cylinder head replacement—an issue that would normally be covered under warranty—Volkswagen denied the claim because of those modifications. Because our dealership did not perform or authorize the modifications, we could not assume responsibility for the repair. You indicated that another Volkswagen dealership completed the modifications, and we recommended that you contact them directly. Had our dealership performed work that resulted in the warranty being voided—which we would not do—we would have taken full responsibility for resolving the issue. We understand this was a frustrating situation, but the warranty determination was made by Volkswagen, not our dealership. We appreciate your father's longstanding business and are disappointed that this review does not accurately reflect our role in this matter.

Jul 15, 2026 -

Thefeinbergs responded

Just to let you know/ i asked my sales manager and service manager about the additional parts and warranty - I was told nemuruis times that if the check engine icon does not activate,we are ok and good to go. The car was serviced many times at nucar and nobody said any thing about void warranty. If I was told previously it was not allowed i would have returned the parts to the car. After buying 7 cars from the dealer ship i would expect that the management would step up to plate- its hard finding new customers- its easy to keep customers that have been a repeat customer.

Jul 15, 2026 -

Thefeinbergs responded

My review represents the truth. Very disappointing

July 11, 2026

James was great to deal with. Transaction was smooth. I love my ford Escape. Great ride. More

by Cam6636
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Christoforo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Nucar Volkswagen of Norwood responded

Thank you so much for the review! Safe travels!

July 08, 2026

The service department has been very helpful with all our cars. They do the oil changes with an appointment. To get our inspection stickers NO appointment needed. They are all very friendly. More

by bostonyankee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Christoforo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2026 -

Nucar Volkswagen of Norwood responded

Thank you so much for the kind words! Safe travels!

July 07, 2026

Zach did everything to help me He was constantly in touch with the service department and giving me updates More

by Housecall09
Recommend Dealer
Yes
Employees Worked With
Zach
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Jul 09, 2026 -

Nucar Volkswagen of Norwood responded

Thank you so much for the review!

July 06, 2026

Staff was friendly and kind. Made sure to keep me updated on the progress on my car and if it was taking too long they made sure I was going to be finished fast More

by mieke.mouton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjoern
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Jul 07, 2026 -

Nucar Volkswagen of Norwood responded

Thank you so much for the review!

July 05, 2026

Fast, reliable, trust worthy, very caring staff Resolved all my issues, didn't feel that I was under valued at all More

by fmjbran677
Recommend Dealer
Yes
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Jul 07, 2026 -

Nucar Volkswagen of Norwood responded

Thank you so much for the review!

July 01, 2026

Called to book an oil change on my volkswagen jetta. For some reason the worker at Nucar booked me an appointment at honda. Leading to me waiting over 3 hours for an oil change. More

by thomas.kilroy
Recommend Dealer
No
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Jul 02, 2026 -

Nucar Volkswagen of Norwood responded

We're sorry to hear about the scheduling mix-up and the unexpected wait. This is not the experience we aim to provide, and we understand how frustrating that must have been. We'd appreciate the opportunity to learn more about what happened. Please give our management team a call at 833-854-8541 so we can discuss your experience. Thank you.

June 30, 2026

Appreciated working with everyone at the dealership. I wish every transaction could be this easy. More

by markvjenkins
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier was my primary
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Jul 01, 2026 -

Nucar Volkswagen of Norwood responded

Thank you so much for the wonderful review!

June 30, 2026

The service was prompt, and the staff was courteous and professional. My only suggestion is regarding the complimentary coffee offered in the waiting area. If coffee is part of the customer experience, it More

by pabloalamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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Jun 30, 2026 -

Nucar Volkswagen of Norwood responded

Thank you for the 5-star review! We truly appreciate your business and look forward to seeing you again.

June 29, 2026

Excellent service no problems! We have had our car 3 years and every one has been so helpful! More

by jlruggere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2026 -

Nucar Volkswagen of Norwood responded

Thanks for the kind words and the 5-star rating! We're glad you had a great experience.

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