Steven Robertson
Steven Robertson at Nucar Volkswagen of Norwood

Steven Robertson

Sales Manager

Nucar Volkswagen of Norwood

1280 Providence Hwy
Norwood, MA 02062

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4.4
45 Reviews
4.4

45 Reviews

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45 Reviews of Steven Robertson

June 18, 2026

Dealership Rating
Employee Rating

Dealership was very clean and employees were friendly. Bjoern facilitated my oil change done quickly. More

by jaime_dalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Salkovitz , Bjoern Wienkop

Jun 19, 2026

Nucar Volkswagen of Norwood responded

Thank you for the great review! We're glad you found our dealership clean and welcoming, and that Bjoern helped make your oil change quick and convenient. We appreciate your business and look forward to seeing you again!

May 30, 2026

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Everything seemed very disorganized. There was no one to greet me when I came in. My salesman was good but he knew very little about the Chevrolet Bolt EUV I was interested in, no one More

by sptherapy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jay Bernardin , Chelín P.

Jun 02, 2026

Nucar Volkswagen of Norwood responded

We’re sorry to hear this was your impression. While we’re glad you’re happy with your Chevrolet Bolt EUV, we regret that the communication and organization did not reflect the level of service we aim to provide. We appreciate your feedback and will use it to address these concerns with our team.

May 07, 2026

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Car died three days after being in for a complete inspection and had to be towed More

by uxbridgekeglers
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Recommend Dealer
No
May 08, 2026

Nucar Volkswagen of Norwood responded

We’re sorry to hear about this experience and understand how frustrating that must have been. Vehicle issues can sometimes arise unexpectedly, and we would appreciate the opportunity to learn more about the situation. Please give our service department a call at 833-854-8541 at your convenience.

April 13, 2026

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Nice selection of used cars priced well. Drove 1hr 30 minutes each way I was told car went thru full inspection (lies) rear light didn't work needed to be replaced brought back to be repl More

by mark
Service Price Transparency
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Service Time
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Recommend Dealer
No
Apr 14, 2026

Nucar Volkswagen of Norwood responded

We’re sorry to hear about your experience and appreciate your feedback. We’d like to clarify that the vehicle was inspected by another dealership, which provided recommendations; however, recommendations do not always indicate required repairs. We did address the taillight concern, and the other components met Nucar and state safety standards at the time of sale. We understand your concerns regarding the process and communication, and while we stand by the work performed, your feedback is valuable and will help us continue to improve the customer experience.

April 12, 2026

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The service person was really great. he answered all my questions and made sure I was totally taken care of. I’ll definitely come back. More

by Andrew
Service Price Transparency
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Recommend Dealer
Yes
Apr 13, 2026

Nucar Volkswagen of Norwood responded

Thank you for the great review! We’re glad our team made sure you were well taken care of and answered all your questions. We look forward to seeing you again!

March 31, 2026

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Dealing with Steve, Ryan and Jay was an exceptionally good experience. I feel well satisfied that they gave me a highly competitive price and their service was top-notch. Doing business with them and N More

by Sjouret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Bernardin

Apr 01, 2026

Nucar Volkswagen of Norwood responded

Thank you for the wonderful review! We’re glad Steve, Ryan, and Jay provided such a great experience and top-notch service. We truly appreciate your business!

March 21, 2026

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The sales manager was outstanding he called me and resolved a matter quickly and professionally. Will be back again as the dealership and their associates are best in class! Always receive great ser More

by davidjcford
Service Price Transparency
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Recommend Dealer
Yes
Mar 23, 2026

Nucar Volkswagen of Norwood responded

Thank you for the fantastic review! We’re glad our sales manager was able to resolve everything quickly and professionally. We truly appreciate your continued trust and look forward to your next visit!

March 09, 2026

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James and Steve were awesome. This is the third VW we have bought from Nucar Norwood. The price they gave us for our trade was fair and the price we paid for the new Atlas Cross More

by Marierbh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Christoforo

Mar 10, 2026

Nucar Volkswagen of Norwood responded

Thank you for the wonderful review and for your continued support! We're glad to hear James and Steve took great care of you and made the process easy. Enjoy your new Atlas Cross Sport!

February 23, 2026

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Everyone is extremely professional, helpful and friendly. Always explaining everything Explicitly! I feel very comfortable at this dealership as I feel they are totally honest ! It’s really the best dealer More

by donnamae1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Nucar Volkswagen of Norwood responded

Thank you so much for the incredible review! We’re thrilled to hear you feel comfortable and confident with our team — honesty and clear communication are so important to us. We truly appreciate your loyalty and look forward to helping you with many more vehicles in the future!

Feb 24, 2026

donnamae1952 responded

I appreciate your response and small things like this are huge and it’s another reason why your dealership stands out. Thank you!

January 03, 2026

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Employee Rating

uneducated salesman, poor communication, very unprofessional, no follow up, did not appear knowledgeable about the product and did not accomplish what was promised .. the whole process was a di More

by templetonb14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steven Barrow

Jan 06, 2026

Nucar Volkswagen of Norwood responded

Thank you for sharing your feedback. We’re sorry to hear your experience did not meet expectations, as this is not the standard we strive to uphold. That said, we take concerns like these seriously and would appreciate the opportunity to better understand what occurred and review the situation directly. Please give us a call at 833-854-8541 so we can discuss this further and work toward a resolution. Thank you.

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