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Gervais Volkswagen
Lowell , MA
572 Reviews
When you shop at Gervais Volkswagen of Lowell, you can find a wide variety of both new and used Volkswagen vehicles up for grabs in the Boston area. We make available all of the top models and trims. We can point you to the best Volkswagen to buy for your family and driving needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 27, 2026
These guys are on their game!
Luca, Theo, the entire sales crew were great to deal with. Low pressure and I felt great about my deal with them. Go Gervais!
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by michael.ludwar
Verified Customer
Verified Customer
Employees Worked With
June 26, 2026
2nd time had oil change heat shield not reinstalled
correctly. Fell off while driving. Had to go back to dealership to get it fixed. Had to have help to get it back to dealership
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by ellenw58
Verified Customer
Verified Customer
Employees Worked With
June 26, 2026
Lack of communication is painful.
I didn’t want to write this, I wanted someone to contact me after I left obviously frustrated.
I will say the service team does very quality work
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by asullivan323
Verified Customer
Verified Customer
Employees Worked With
Not naming names - just want my experience heard
Dealership Inventory (150 Vehicles)
Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Pet Friendly
- Quick Lube
- Television
