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Nicholas Sirois
Nicholas Sirois at Gervais Volkswagen

Nicholas Sirois

Service Manager

Gervais Volkswagen

6-B Industrial Ave E
Lowell , MA 01851

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4.7
30 Reviews
4.7

30 Reviews

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30 Reviews of Nicholas Sirois

June 27, 2026

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These guys are on their game! Luca, Theo, the entire sales crew were great to deal with. Low pressure and I felt great about my deal with them. Go Gervais! More

by michael.ludwar
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Glenn Wells, Theo Asaridis, Luca Hartmann, Gabriel Alves-Dasilvera

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Jun 27, 2026

Gervais Volkswagen responded

Thank you for sharing your experience. We’re thrilled Luca and Theo provided a low-pressure, straightforward process for your new Volkswagen Tiguan. Thank you for choosing us and for your positive feedback. Tony Strozina tstrozina@drivegervais.com

June 26, 2026

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2nd time had oil change heat shield not reinstalled correctly. Fell off while driving. Had to go back to dealership to get it fixed. Had to have help to get it back to dealership More

by ellenw58
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Workmanship
Service Time
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Recommend Dealer
No
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Jul 01, 2026

Gervais Volkswagen responded

We're sorry to hear that your heat shield was not reinstalled correctly. We will share your comments with the team to hopefully improve future service. Your business is appreciated. Tony Strozina tstrozina@drivegervais.com

June 12, 2026

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The level of service is always the best and always super professional with great pricing. More

by daniel.sw15
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Recommend Dealer
Yes
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Jun 12, 2026

Gervais Volkswagen responded

It's great to hear that our team delivered professional service and competitive pricing on your Volkswagen Atlas Cross Sport. Nicholas is pleased we could exceed your expectations. Thank you for choosing us and we look forward to your next visit. Tony Strozina tstrozina@drivegervais.com

June 03, 2026

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Quick, efficient, valuable service. In and out, no upselling, no drama, just good quality work. More

by jbacobra
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 03, 2026

Gervais Volkswagen responded

Thank you for praising the quick, no-drama service on your Volkswagen Golf GTI. Nicholas and our team are glad we could deliver efficient work without any upsells. We appreciate the opportunity to keep your GTI running smoothly. Tony Strozina tstrozina@drivegervais.com

May 29, 2026

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Exceptional service at Gervais dealership exceeds expectations with friendly experts delivering fast, professional care every time! More

by Wilson O.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 29, 2026

Gervais Volkswagen responded

Thank you for recognizing the fast, professional service our team delivered on your Volkswagen Atlas. We’re thrilled to have exceeded your expectations and look forward to assisting you again. Tony Strozina tstrozina@drivegervais.com

May 28, 2026

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It is always good. The service department are very good and helpful Nick is great. More

by leahbonbon
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sirois

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May 28, 2026

Gervais Volkswagen responded

Thank you for sharing your experience. We’re delighted the service department made maintenance on your Volkswagen Atlas easy and that Nicholas was so helpful. We appreciate your trust and look forward to assisting you again. Tony Strozina tstrozina@drivegervais.com

May 28, 2026

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Nick was great what was supposed to be routine check up and inspection sticker turned into diagnosis of many issues that were communicated clearly with updates along the way. More

by cote0
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sirois

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May 28, 2026

Gervais Volkswagen responded

Thank you for highlighting how Nicholas guided you through what began as a routine inspection when it uncovered additional concerns. We’re pleased the explanations and updates were clear. We appreciate your trust in our team and your Volkswagen, and we hope to serve you again. Tony Strozina tstrozina@drivegervais.com

May 18, 2026

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Fantastic service from John Silva, Darya and Nick in service, the whole staff at Gervais VW is really exemplary. Thank you all! More

by Mtarter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Silva , Danny

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May 18, 2026

Gervais Volkswagen responded

Thank you for mentioning John and Nicholas for the outstanding help during your service appointment for your used Volkswagen Taos. It’s wonderful to know the entire team made such a positive impact. We look forward to your next visit. Tony Strozina tstrozina@drivegervais.com

May 13, 2026

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Best place for all service needs. Great customer service. I only take my cars here More

by derekliberty
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Sirois

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May 13, 2026

Gervais Volkswagen responded

Thank you for trusting us with your Chevrolet Silverado 1500. We’re pleased to hear our service and customer care met your needs. We’ll pass your kind words to Nicholas. Tony Strozina tstrozina@drivegervais.com

May 04, 2026

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I just came in for an oil change and the state inspection sticker. The oil change was very quick, but I did have to come back the next day for the sticker because the RMV computer was not answering. When I w More

by AERIE.MA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2026

Gervais Volkswagen responded

Thank you for choosing us for your Volkswagen Atlas oil change and inspection service. We apologize for the delay caused by the RMV computer issue and appreciate your understanding. We’re glad Nicholas could complete your sticker so promptly on your return. Tony Strozina tstrozina@drivegervais.com

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