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Colonial Volkswagen of Medford

Medford, MA

4.8
2,354 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,354 reviews

May 09, 2026

Very friendly people and very helpful service advisor (Dan). I was impressed by the video detail of the service technician about my car. More

by robryan843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel B.
May 09, 2026 -

Colonial Volkswagen of Medford responded

Thank you for highlighting our team’s friendliness and attentive service during your recent Volkswagen Jetta visit. We’re glad the video inspection gave you clear insight into the technician’s work. We appreciate you choosing us and look forward to helping you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 01, 2026

Greg, Kevin, and Kasey were amazing to work with! They all took the time to make sure I was a satisfied customer! They were super helpful and very easy to work with. I would highly recommend Colonial More

by jpwmerrick
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Colonial Volkswagen of Medford responded

It’s fantastic to hear Greg and Kasey made everything smooth and ensured you were completely satisfied. Thank you for recommending us to others shopping for a Volkswagen. We appreciate you trusting us with your Volkswagen Atlas and look forward to being of service again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 01, 2026

David was very helpful! Made the car buying experience stress free and made sure I was comfortable with the car before driving it off the lot! Can’t say enough great things More

by gorman1191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Colonial Volkswagen of Medford responded

We’re glad our team made your car buying experience stress free and comfortable before you drove off. Thanks for sharing your positive impressions of our staff. We look forward to assisting you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 01, 2026

I am a repeat customer for a reason. The dealership on the whole has always been helpful, informative and responsive. Paul Lazzaro is an exceptional sales person. Takes great care of and More

by LENORE0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin ? management
May 01, 2026 -

Colonial Volkswagen of Medford responded

Delighted to welcome you back as a repeat customer. Paul and our finance and management teams are pleased they could offer the responsive and informative service you experienced when purchasing your Volkswagen Golf GTI. We look forward to assisting you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 29, 2026

Very close to my house and easy to get too. Staff is very lovely and friendly More

by T.MAGOUFIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 29, 2026 -

Colonial Volkswagen of Medford responded

It’s great to hear our location was convenient and our team made you feel welcome. We’re pleased your Volkswagen Taos service went smoothly. We look forward to assisting you again. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 29, 2026

Appointments are easy to make. We are taken on time. Staff explains what has to be down on the vehicle. More

by HDOMINGOS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Gomes is the best mechanic and very Knowledgeable.
Apr 29, 2026 -

Colonial Volkswagen of Medford responded

We’re glad that scheduling an appointment was easy and you were seen promptly. We’re happy our service team clearly outlined the work required on your Jetta. We appreciate your five-star rating. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 25, 2026

All excellent no complaints Service is good Costumer service excellent Fast service Wait room very clean More

by santose325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deivid Mauricio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Pound
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovan Moxley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Pedersolli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2026 -

Colonial Volkswagen of Medford responded

Thank you for sharing your positive experience with our service team for your Volkswagen Atlas. It’s wonderful to hear you appreciated the efficient service and found the waiting area clean and comfortable. We hope to assist you again with any future maintenance needs. Frank Dicostanzo Service Manager Frankd@vwmedford.com

April 23, 2026

They made me feel seen, heard, and cared for. The service was so unbelievably great, More

by mbenabderrazak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nasser
Apr 23, 2026 -

Colonial Volkswagen of Medford responded

It’s wonderful to hear that our team made you feel truly cared for during your visit for the used Volkswagen Tiguan. Thank you for sharing your feedback, and we look forward to assisting you again.

April 22, 2026

Everyone was great. Jeff & Tony, Keven, Nassar, Dan & John all were great to deal with. Tony and Jeff delivered our Jeep and were great to talk to while we registered th More

by don_osier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Colonial Volkswagen of Medford responded

Congratulations on your used Jeep Wrangler and thank you for sharing your experience. We’re glad you felt no pressure after the test drive and that delivery saved you an extra trip to Medford. Daniel, John and Keven appreciate hearing that they could answer your questions and Keven is following up on your second key fob.

April 17, 2026

Great service! I was able to get in, and get all of the updates done in less than an hour.. More

by sharonwright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2026 -

Colonial Volkswagen of Medford responded

We’re happy you could get in quickly and that all updates on your Volkswagen were wrapped up in under an hour. Thank you for choosing us and we look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

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