Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Medford
Medford, MA
2,388 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,388 reviews
July 09, 2026
Sean was great to work with. I highly recommend their service center., very professional and kept me informed throughout the process. I highly recommend their service center., very professional and kept me informed throughout the process. More
by taralee23
Verified CustomerEmployees Worked With
Sean in the Service Dept.
July 06, 2026
The service center had openings available soon, gave a fair quote with a full breakdown, and were able to get the parts and do the repair I needed (broken door lock) by the next day. Car was returned rep fair quote with a full breakdown, and were able to get the parts and do the repair I needed (broken door lock) by the next day. Car was returned repaired and in good order. More
by agnes77
July 05, 2026
Colonial VW of Medford is by far the best dealership around. Paul Lazzaro is fantastic. I have bought many cars here and will continue to do so in the future. around. Paul Lazzaro is fantastic. I have bought many cars here and will continue to do so in the future. More
by KROOSVW
July 04, 2026
The service was excellent, accommodating, and eager to help. I waited and was in an out quicker than promised, even though the service area seemed super busy. help. I waited and was in an out quicker than promised, even though the service area seemed super busy. More
by bellartsdesign
Employees Worked With
July 04, 2026
They always take very good care of me. That's why I will go no where else. That's why I will go no where else. More
by SHANITAM76
June 30, 2026
Steve was a pleasure to work with. He was very responsive and made the process very smooth. The service department was also a pleasure to work with. He was very responsive and made the process very smooth. The service department was also a pleasure to work with. More
by kceda12
Employees Worked With
June 27, 2026
I brought my new car (within a month of purchase) in to have the connected services fixed. I found the communication poor (no updates unless I called, the email widget on the main page contacts were all ig have the connected services fixed. I found the communication poor (no updates unless I called, the email widget on the main page contacts were all ignored). Ended up leaving the car there for almost 2 weeks before we gave up - still waiting for them to hear back from VW corporate. More
by smoniz11
Employees Worked With
A,B,C
June 27, 2026
The process was smooth and fast while leasing my vehicle at colonial Volkswagen. It was a pleasure to work with Steve. at colonial Volkswagen. It was a pleasure to work with Steve. More
by Stavrosmoreira
Employees Worked With
