My wife and I are very appreciative of the exceptional - gregjendavis
My wife and I are very appreciative of the exceptional service we received from Dominique during our last visit to the service center. While fulfilling our request for a loaner, Dominique learned that my wife was in the market for a new vehicle. He took the initiative to inquire about her preferences which revealed that she wanted an suv. Dominique went above and beyond to get her an X1 loaner. My wife experienced almost hurricane level wind and rain during her drive home from the dealership. Despite the fact that she was leaning towards a Mercedes suv, the feel and performance of the X1 during the drive home sold her on BMW instead. The fact that we recently purchased a 2026 X5 from Passport is just the latest in a series of positive experiences at the dealership that includes Dominique's interest and persistence in providing customer service.
Read More