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BMW of Annapolis

Annapolis, MD

Overview
Reviews
Vehicles
4.5
686 Reviews
Call Dealership (410) 349-9312

31 Old Mill Bottom Road North

Annapolis, MD

21409

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Showing 686 reviews

May 16, 2024

Jane King is amazing! She was beyond helpful in resolving my car issue. BMW is lucky to have het. More

by smkatzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane King
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May 17, 2024 -

BMW of Annapolis responded

We're delighted to learn about your positive experience and the amazing assistance provided by Jane! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 12, 2024

Courteous and service as expected. ..scheduling was easy and a loaner car was available for the day More

by tyronebyrd91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP
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May 16, 2024 -

BMW of Annapolis responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 11, 2024

BMW of Annapolis was very attentive to my needs. I was new to the area and they got me right in for what I needed. More

by Djcaparrelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 16, 2024 -

BMW of Annapolis responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 11, 2024

Had a problem with my oil light. They saw me right away and gave me an honest appraisal. More

by cliff.mihail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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May 16, 2024 -

BMW of Annapolis responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 10, 2024

Got me in and out quickly. Friendly. Clean waiting room. Coffee and snacks available. Yep. More

by tucker859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 14, 2024 -

BMW of Annapolis responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 08, 2024

Alway friendly. Waiting area nice. I was able to get my car back at the asked time . More

by Shobha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas tomasko
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May 09, 2024 -

BMW of Annapolis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Helpful
May 08, 2024

Informative, helpful and great snacks. Helpful with my car pre-sales car purchase. Thank you. More

by Tonyadhayes405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and a lady
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May 09, 2024 -

BMW of Annapolis responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

Helpful
April 29, 2024

It was great customer service. Waiting area was overcrowded. People everywhere. It was two hours wait. More

by Bryant.sarah3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure gentleman name
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Apr 30, 2024 -

BMW of Annapolis responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 27, 2024

Received a warm welcome as a new client from New York, was even shown how to operate the coffee machine! More

by Acakohler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane King
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Apr 30, 2024 -

BMW of Annapolis responded

It's wonderful to hear that you received a warm welcome as a new client from New York! Small gestures like being shown how to operate the coffee machine can make a difference in creating a positive experience. Enjoy your new vehicle!

Helpful
April 26, 2024

The BMW Annapolis continues to provide great customer service and thoroughly explains the recommended services. More

by kellyelainewoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Miller
Report | Print
Apr 30, 2024 -

BMW of Annapolis responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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