70 Kentucky Ford Dealers

This is my first time dealing with All-State Ford but I - Rottie Kim

This is my first time dealing with All-State Ford but I will definitely recommend them to others. Unfortunately, I don't remember the name of the first gentleman I encountered, but I worked with Howard Ensor Jr to complete my purchase. I also had the privilege of talking with Chad about a premium warranty and some other paperwork. The receptionist in the sales area greeted me with a smile and moved quickly to locate my salesman. Everyone I encountered was friendly, knowledgeable and helpful. They made every aspect of me deal simple. I can't say enough nice things about All-State Ford.

Courteous professional team focused on customer service - STEVE_CORINTH

Courteous professional team focused on customer service and satisfaction. Driven to meet the needs of the customer.

Overall was a good experience. - No body

Overall was a good experience. Some things that were discussed did not get done so i was a little irritated by that. Also low balled me pretty hard on my trade in.

Thanks to Sean for professionalism while buying my - Ttackett418

Thanks to Sean for professionalism while buying my vehicle. Very informative and walked me through the process. Would recommend to anyone.

Best dealership in Kentucky very friendly they put you in - jonathanprenger1

Best dealership in Kentucky very friendly they put you in what you want not what they want it's hard to find a dealership like mike castrucci. Go see Russell he will help you get a new car with no worries. Thank you for all you do

We were able to talk it out and came to an agreement. - kdeason12

We were able to talk it out and came to an agreement. Great to work with.

The Service Center at Paul Miller Mazda is Excellent! - Victor C.

The Service Center at Paul Miller Mazda is Excellent! Nathan Peterson, Cody Walden and Sarah Patty are a pleasure intact with!

Jerry Simpson was Fantastic to work with! - DaCasualty

Jerry Simpson was Fantastic to work with! Because of him my trust was Restored in the company/brand. Thank you for getting me the best deal and being honest with me throughout every step.

Ordered a 2022 Explorer, was able to work it out totally - Gladerunner

Ordered a 2022 Explorer, was able to work it out totally on line! Never visited he dealership until I picked it up! No hassle, no “sweabox” treatment!😁 Brad was great to work with!

Best place in Kentucky to buy new. - Kentucky Bronco owner

Best place in Kentucky to buy new. Was able to use A plan. Bronco Big Bend 2022. Love it 😍. Already ordered recall part for me. Great service dept.

Good experience. Bought and drove home the same day. Good... - Barry

Good experience. Bought and drove home the same day. Good rates on the loan. Good price on my trade in.

Easy purchase, professional staff, wonderful dealership! - lcmshannon

Easy purchase, professional staff, wonderful dealership! Will definitely visit O'Brien Ford again for our next truck purchase.

Anyone know a good attorney that will be good in a case - recovering2003

Anyone know a good attorney that will be good in a case against Champion Ford Service Center? They have had my car since October 1st of last year over a recall, an electrical issue with the radio and trunk latch. I have repeatedly been put off on how long it is taking to get my car back. I have called FORD Motor Company Complaints and they keep telling me that the Service Center says it will be ready at the start of the week, that's been twice now and 3 more months and my car still is not ready!! This is some of the worst service I have ever dealt with!!! I need someone to help me and tell me what my next steps should be now because they are also telling me that the issue with the transmission(TCM) has caused damage to the bands and it will be $3000 to fix it!

Very easy to work with. - Ksadams7

Very easy to work with. They wanted us to be totally happy with our purchase.

Chris Bellantoni is an excellent Bob Swope Ford service - dgumm

Chris Bellantoni is an excellent Bob Swope Ford service advisor! He answered all my questions regarding buying a set of new tires for my 2020 Ford Explorer. He set up my appt. and greeted me upon arrival at Bob swope. I was more than satisfied with the entire experience. Chris made me feel like a valued customer. I highly recommend the Bob Swope Service Department as they are reasonably priced and all of their staff are courteous and friendly.

Staff, salesmen and owner are all super friendly and - Ballislife06

Staff, salesmen and owner are all super friendly and helpful. Loved my experience with this purchase. The owner even held my 16 month old son while I was signing documents. Carried him around and sat in showroom vehicles with him.

Fabulous experience. - brown4026

Fabulous experience. Salesman, John Safi is the best - patient, helpful, creative and a nice person.

I would like to compliment your service dept. - mcain01

I would like to compliment your service dept. employee named Ethan. He was so helpful answering my questions and very professional. It is a very hot day today and he is still very patient and kind. I am sure very busy at Ford. Thank you Ethan, Mary Cain

Due to surgery I could not drive A very polite - FRAN

Due to surgery I could not drive A very polite courteous young man picked up my vehicle. When repairs were completed he delivered back to me. Very impressive. Thank you for such a service.

Always a great experience. - Bronco Doug

Always a great experience. Good service department and sales staff. Keeps us up and running.

My name is Loretta D. - loretta.webb502

My name is Loretta D. Webb I am from Mayfield KY, I would like to thank Zoe, Josey, Terrance, and Chad for helping me get a 2020 Equinox. The service was wonderful and I was approved within an hour. Everyone was so nice and helpful and each one went above customer service to help me with what I needed. Thank you all so much for helping me. I will be back. Thank you all, Loretta D. Webb

Absolutely wonderful group of people! - Jmiller2460909

Absolutely wonderful group of people! They’re all efficient and friendly. Any service I have had done has been a true fix in a timely manor.

My husband and I just purchased a Ford Maverick. - Susie

My husband and I just purchased a Ford Maverick. Jorge Pantoja was our salesman. He is great 5 stars all the way. We feel that we received a great deal. We highly recommend this dealership and this salesman. Thank you, Mike and Susie

An Utter Disgrace to Customer Service Bill Collins - JKing

An Utter Disgrace to Customer Service Bill Collins Ford’s service department is an absolute trainwreck, and my recent experience confirms they have no regard for their customers’ time or trust. I arrived promptly at 9:00 AM for a scheduled transmission flush and oil change, clearly stating I’d be waiting on-site. Carrie, the front desk staff, was polite and initially seemed competent, but that’s where the positives end. At 9:27 AM, Carrie called to say the mechanic questioned my request for a transmission flush, as my truck was shifting hard in and out of gear. They claimed a flush wouldn’t fix it and pushed a $190 diagnostic fee. Fine, I agreed, expecting progress. By 10:35 AM, another call: they “didn’t have time” to diagnose and asked me to bring my truck back the next day, promising to at least complete the flush and oil change. I waited patiently, assuming they were working on it. Fast forward to 3:00 PM—six hours of my life wasted in their waiting area. I finally approached Carrie to check the status, and lo and behold, my truck was “ready.” Suspicious, I asked what they’d actually done. Her response? Nothing. Zilch. Nada. Apparently, a “miscommunication” with the dispatcher meant my truck sat untouched all day, keys in hand, while I twiddled my thumbs. If I hadn’t asked, how long would they have let me sit there, oblivious? Carrie’s apologies, while sincere, don’t excuse this incompetence. The dispatcher, whoever that is, clearly has no system to track jobs or prioritize customers. This isn’t just a one-off either—it’s my second time leaving Bill Collins Ford with zero service despite a scheduled appointment. Last time, I swore I wouldn’t return, but I foolishly gave them another chance. Never again. Bill Collins would be rolling in his grave if he saw the shambles his namesake has become. This service department is a masterclass in disorganization, apathy, and disrespect for customers. Save your time, money, and sanity—take your vehicle literally anywhere else.

Great dealership, for parts, service and sales. - Forddrvr1969

Great dealership, for parts, service and sales. Long time customer! A different standard in how a dealership is run.

Our truck blew a high pressure radiator hose a thousand - Tamirw13

Our truck blew a high pressure radiator hose a thousand miles from home and after calling around, these guys were the only ones that said they could get it fixed that day or possibly the next. When we got there, not only did they have both parts that we needed in stock but the tech was very very nice and had us back on the road in about an hour. Everyone we spoke to was very kind. They could have easily told us that they were so backed up with other repairs like the other dealerships, but they didn't and for that we are forever thankful.

Super easy to work with made car buying easy. - Shanniep82

Super easy to work with made car buying easy. Definitely would recommend them to anyone ready to buy a vehicle

Nonsense sales, in and out without a lot of haggling. - GeeVee

Nonsense sales, in and out without a lot of haggling. Very upfront and transparent. I will do my business with them moving forward.