71 Kentucky Ford Dealers

My family and I have used them for over 30 years. - G.avion2324

My family and I have used them for over 30 years. They have always done quality work.

From the time of scheduling appointment everything went - Brenda

From the time of scheduling appointment everything went smoothly. Becky help schedule the vehicle pickup at the best time for us. The gentlemen that picked the vehicle up were very professional and polite. They took good care of the vehicle. The decals that were replaced look great. Kaitlyn kept us updated on our vehicle progress and was there to answer any questions. It was a very good experience.

Overall was a good experience. - No body

Overall was a good experience. Some things that were discussed did not get done so i was a little irritated by that. Also low balled me pretty hard on my trade in.

Best dealership ever. - kysurfr

Best dealership ever. Went above and beyond, no hassles, got everything we asked for and more.

We worked with Alex Biddle who was kind and understanding - barbarachaney87

We worked with Alex Biddle who was kind and understanding when we took a test drive and didn't get back to the dealership until well after closing. We thought they were open till 6pm, when they closed at 5pm. We returned a week later to lease the vehicle we test drove and Alex was wonderful to work with on the lease as well! We will definately ask for him when we come back!

We were able to talk it out and came to an agreement. - kdeason12

We were able to talk it out and came to an agreement. Great to work with.

Bryan Perkins was awesome during the entire sales - frenorth

Bryan Perkins was awesome during the entire sales process. He and the entire team were a delight to work with on the sale of my car.

Jerry Simpson was Fantastic to work with! - DaCasualty

Jerry Simpson was Fantastic to work with! Because of him my trust was Restored in the company/brand. Thank you for getting me the best deal and being honest with me throughout every step.

Ordered a 2022 Explorer, was able to work it out totally - Gladerunner

Ordered a 2022 Explorer, was able to work it out totally on line! Never visited he dealership until I picked it up! No hassle, no “sweabox” treatment!😁 Brad was great to work with!

Our truck blew a high pressure radiator hose a thousand - Tamirw13

Our truck blew a high pressure radiator hose a thousand miles from home and after calling around, these guys were the only ones that said they could get it fixed that day or possibly the next. When we got there, not only did they have both parts that we needed in stock but the tech was very very nice and had us back on the road in about an hour. Everyone we spoke to was very kind. They could have easily told us that they were so backed up with other repairs like the other dealerships, but they didn't and for that we are forever thankful.

Best place in Kentucky to buy new. - Kentucky Bronco owner

Best place in Kentucky to buy new. Was able to use A plan. Bronco Big Bend 2022. Love it 😍. Already ordered recall part for me. Great service dept.

Easy purchase, professional staff, wonderful dealership! - lcmshannon

Easy purchase, professional staff, wonderful dealership! Will definitely visit O'Brien Ford again for our next truck purchase.

Anyone know a good attorney that will be good in a case - recovering2003

Anyone know a good attorney that will be good in a case against Champion Ford Service Center? They have had my car since October 1st of last year over a recall, an electrical issue with the radio and trunk latch. I have repeatedly been put off on how long it is taking to get my car back. I have called FORD Motor Company Complaints and they keep telling me that the Service Center says it will be ready at the start of the week, that's been twice now and 3 more months and my car still is not ready!! This is some of the worst service I have ever dealt with!!! I need someone to help me and tell me what my next steps should be now because they are also telling me that the issue with the transmission(TCM) has caused damage to the bands and it will be $3000 to fix it!

Very easy to work with. - Ksadams7

Very easy to work with. They wanted us to be totally happy with our purchase.

Cameron was very efficient and informative! - tiny.1960

Cameron was very efficient and informative!😊 I would recommend Bob Swope of Elizabethtown. No pressure.

Staff, salesmen and owner are all super friendly and - Ballislife06

Staff, salesmen and owner are all super friendly and helpful. Loved my experience with this purchase. The owner even held my 16 month old son while I was signing documents. Carried him around and sat in showroom vehicles with him.

Overall, a very pleasant experience. - Smiley

Overall, a very pleasant experience. Very helpful. Very friendly. Got us out of there in a timely manner.

Steve Whittaker the sales man was get - very helpful and - Susan-chamberlain

Steve Whittaker the sales man was get - very helpful and knowledgeable. The finance gentleman was also very helpful & efficient.

Allyn was great to work with. - Blburkeen

Allyn was great to work with. He was very knowledgeable about what he was selling. I went in to look at a Mazda. I drove it and didn’t love it. So Allyn suggested an explorer. I drove the explorer and loved it. So we worked everything out.

Due to surgery I could not drive A very polite - FRAN

Due to surgery I could not drive A very polite courteous young man picked up my vehicle. When repairs were completed he delivered back to me. Very impressive. Thank you for such a service.

Always a great experience. - Bronco Doug

Always a great experience. Good service department and sales staff. Keeps us up and running.

My husband and I just purchased a Ford Maverick. - Susie

My husband and I just purchased a Ford Maverick. Jorge Pantoja was our salesman. He is great 5 stars all the way. We feel that we received a great deal. We highly recommend this dealership and this salesman. Thank you, Mike and Susie

So far my maintenance visits have been good. - Donna

So far my maintenance visits have been good. They were prompt to take me in quickly and very friendly.

An Utter Disgrace to Customer Service Bill Collins - JKing

An Utter Disgrace to Customer Service Bill Collins Ford’s service department is an absolute trainwreck, and my recent experience confirms they have no regard for their customers’ time or trust. I arrived promptly at 9:00 AM for a scheduled transmission flush and oil change, clearly stating I’d be waiting on-site. Carrie, the front desk staff, was polite and initially seemed competent, but that’s where the positives end. At 9:27 AM, Carrie called to say the mechanic questioned my request for a transmission flush, as my truck was shifting hard in and out of gear. They claimed a flush wouldn’t fix it and pushed a $190 diagnostic fee. Fine, I agreed, expecting progress. By 10:35 AM, another call: they “didn’t have time” to diagnose and asked me to bring my truck back the next day, promising to at least complete the flush and oil change. I waited patiently, assuming they were working on it. Fast forward to 3:00 PM—six hours of my life wasted in their waiting area. I finally approached Carrie to check the status, and lo and behold, my truck was “ready.” Suspicious, I asked what they’d actually done. Her response? Nothing. Zilch. Nada. Apparently, a “miscommunication” with the dispatcher meant my truck sat untouched all day, keys in hand, while I twiddled my thumbs. If I hadn’t asked, how long would they have let me sit there, oblivious? Carrie’s apologies, while sincere, don’t excuse this incompetence. The dispatcher, whoever that is, clearly has no system to track jobs or prioritize customers. This isn’t just a one-off either—it’s my second time leaving Bill Collins Ford with zero service despite a scheduled appointment. Last time, I swore I wouldn’t return, but I foolishly gave them another chance. Never again. Bill Collins would be rolling in his grave if he saw the shambles his namesake has become. This service department is a masterclass in disorganization, apathy, and disrespect for customers. Save your time, money, and sanity—take your vehicle literally anywhere else.

The Service Center at Paul Miller Mazda is Excellent! - Victor C.

The Service Center at Paul Miller Mazda is Excellent! Nathan Peterson, Cody Walden and Sarah Patty are a pleasure intact with!

Great dealership, for parts, service and sales. - Forddrvr1969

Great dealership, for parts, service and sales. Long time customer! A different standard in how a dealership is run.

Super easy to work with made car buying easy. - Shanniep82

Super easy to work with made car buying easy. Definitely would recommend them to anyone ready to buy a vehicle

Nonsense sales, in and out without a lot of haggling. - GeeVee

Nonsense sales, in and out without a lot of haggling. Very upfront and transparent. I will do my business with them moving forward.