Mike Castrucci Ford of Alexandria

Great service very friendly and helpful. I had a recall I didn't know about they did the recall and oil change in the time they said it would be ready. I had a recall I didn't know about they did the recall and oil change in the time they said it would be ready. More

Pleasant service representative. Quick turnaround on the oil change and tire rotation. I was able to wait for my car. Quick turnaround on the oil change and tire rotation. I was able to wait for my car. More

Have been purchasing vehicles from them for years. Family has purchase at least 11 new vehicles there. Always great to work with. Alex Biddle was great with our last 2 purchases. Family has purchase at least 11 new vehicles there. Always great to work with. Alex Biddle was great with our last 2 purchases. More

The Service Department was very helpfull and friendly. Able to answer all of my questions. Was in and out quickly. Able to answer all of my questions. Was in and out quickly. More

With this dealership, you receive peace of mind with the great care that they always provide. Their services are affordable and quick. great care that they always provide. Their services are affordable and quick. More

I have gone and bought from Mike Castrucci since my old car was misdiagnosed elsewhere and they found the 3 problems with it immediately! I then bought a new car after they actually gave me some money for car was misdiagnosed elsewhere and they found the 3 problems with it immediately! I then bought a new car after they actually gave me some money for that one. I from then on have always taken my car there understanding that preventative maintenance counts! I also know by being loyal no one is going to recommend something I don’t need! Everyone is friendly and the lounge is clean and offers coffee and eats and tv! More

Good price did really quick job on my new tires and girl me in really quick got the job done bunch of cool guys Evan was a huge help thanks Evan Ken bill all the guys at castruccy me in really quick got the job done bunch of cool guys Evan was a huge help thanks Evan Ken bill all the guys at castruccy More

Great service, everything was done in a timely manner. Evan was great and took care of me , Evan was great and took care of me , More

I recently purchased a 2023 F-150 PowerBoost from this dealership and wanted to share how positive the experience was, especially as an out-of-state buyer. I flew in from Tennessee and drove the truck dealership and wanted to share how positive the experience was, especially as an out-of-state buyer. I flew in from Tennessee and drove the truck home the same day, so communication and trust were extremely important to me. Kenton Shoemaker was excellent throughout the entire process. He was responsive, transparent, and patient with all of my questions while I compared several trucks across different states. Before I traveled, he made sure the truck went through the Ford Gold Certified inspection process, coordinated a tailgate repair I requested, and kept me updated on timing so there were no surprises. When I arrived, everything was ready exactly as promised — paperwork was smooth, the truck was clean and fully prepped, and the experience felt straightforward and honest. Buying a vehicle long-distance can be stressful, but this was about as easy as it gets. I never felt pressured, and they followed through on everything we discussed. If you’re considering buying from out of town, I wouldn’t hesitate to work with Kenton and the team again. Great experience overall. More

They made the process if buying a car very easy. They were very nice and had the truck ready when we arrived. They were very nice and had the truck ready when we arrived. More