70 Kentucky Ford Dealers

Great dealership, for parts, service and sales. - Forddrvr1969

Great dealership, for parts, service and sales. Long time customer! A different standard in how a dealership is run.

Jerry Simpson was Fantastic to work with! - DaCasualty

Jerry Simpson was Fantastic to work with! Because of him my trust was Restored in the company/brand. Thank you for getting me the best deal and being honest with me throughout every step.

Looked at a 2015 Mercedes coupe and the salesman Adam - jrwright6284

Looked at a 2015 Mercedes coupe and the salesman Adam Driver assured me the vehicle had been serviced and inspected, I checked the oil a few days later and it was very dirty,I spoke with the dealership and they had him call me, I spent $124.00 for a oil change and a full service check over,he said he would reimburse me for the oil change ,its been 2 weeks and no check has showed up,be careful about buying any used car at Kate Faupel Ford in Henderson KY.

My f150 overheated while passing through Bowling Green - smithrls66

My f150 overheated while passing through Bowling Green from Ohio on Sunday, I had it towed to Greenwood Ford and they diagnosed it and had it fixed Monday around noon , very happy with the friendly staff and quick repair.

Due to surgery I could not drive A very polite - FRAN

Due to surgery I could not drive A very polite courteous young man picked up my vehicle. When repairs were completed he delivered back to me. Very impressive. Thank you for such a service.

I think this dealership is absolute trash, whoever the - Gabriel S

I think this dealership is absolute trash, whoever the female is that answered the phone earlier today needs to be fired. We were hung up on today when we inquired about the federal EV tax credit, which Bill Cole Ford was supposed to submit paperwork for. We have submitted a complaint to Ford’s BEV team and we will be pressing this matter further if necessary. We're now out $15,000 in tax credits alone thanks to Bill Cole Ford not doing their job. "Clean vehicle dealers and sellers must register with the IRS to submit time-of-sale reports and receive advance payments."

Nonsense sales, in and out without a lot of haggling. - GeeVee

Nonsense sales, in and out without a lot of haggling. Very upfront and transparent. I will do my business with them moving forward.

excelent - camaro

could not gone better All of the staff were professional and willing to help in any way I would recommend Don Franklin dealer to any one wanting to buy a vechel

Barry was awesome. Called him with specifics at 1pm on a... - foxie95

Barry was awesome. Called him with specifics at 1pm on a Friday and walked out with a new truck at 4pm. He made it very quick and easy.

Bruce Walters always goes above and beyond to satisfy - Susie Hall

Bruce Walters always goes above and beyond to satisfy their customers, from the salesmen to the service department. We wouldn’t go anywhere else!!!

The transaction was smooth. - Chuck

The transaction was smooth. The staff was very professional. I feel as though I received a fair deal. No need to haggle! This was my third purchase from B F Evans and more to come.

Great experience - ll.jones2016

our sale person answered every question we threw at him..down to the smallest detail, made us feel very welcome and at ease...got the car we wanted and had fun.

The dealership shipped a 30,000 dollars lexus to me, and... - Marlow1

The dealership shipped a 30,000 dollars lexus to me, and i went to look at it and the car had been wrecked and had a sloppy paint job. The canceled the contract and will not give me my down payment back! 3,000 dollars they are trying to keep for no reason. They are being sued by me my lawyer is contacting them soom DO NO BUY FROM THEM, THE manager JIM R. is a horrible snake.

I bought a new car at Robke Ford and Tara was my... - Cargal9999

I bought a new car at Robke Ford and Tara was my salesperson. It is nice to deal with a woman when buying a car. She treated me with respect, listened to me and was very informed about the products. I feel like she really values my business.

Will do everything possible to resolve your problem.... - markettabrock

Will do everything possible to resolve your problem. Return calls in a timely manner. Normally a short line yo drop off or pick up your vehicle.

Easiest car I’ve ever bought! - Hairfixer

Easiest car I’ve ever bought! Quick and efficient salesman! Noah was very friendly!Perfect! Very easy to work with! I’ve told several people how nice the dealership was!

Firmware upgrade - Elmer Fudd

Took my F250 6.7 in for software/firmware update ("10 minute process - max"). Personable service manager, but didn't appear too comfortable in his role. After 3 hours of waiting and no updates by SM as to progress, I asked for a status and I was finally told that the service tech blew up three computers trying to get the update installed and that I'd have to bring the vehicle back in three days (to give them time to acquire another computer). Next morning the batteries were completely dead "due to a setting the tech failed to return to default". Hunh.... DO NOT USE THESE GUYS. They're either incompetent, or don't care.

I recently 3/19/2021 1pm had an alignment on my 2015... - Unsatisfactory

I recently 3/19/2021 1pm had an alignment on my 2015 Malibu at Dutch’s. I had an appointment at 1pm . Shortly after dropping the car off I was notified it needed a 4 wheel alignment instead of 2. Which costs more. I picked it up and it still pulls to the right awful. I called back and was told I had a strut that had to be ground on. Then they asked if I had only changed one tire? How can a four wheel alignment be done without noticing all four tires were new and the strut was new? I was then asked if I could bring it back in at a later time and drop it off so they could work me in . A major inconvenience for me . I expect better from a dealership. Note : all persons I spoke with were polite and nice .At the end of the day I am out 90$ and my car still out of alignment.

The best experience with a dealership ever!!!!!! - ChuckandJudi

This is the best dealership we have ever dealt with. Everyone was so nice patient and respectful. They did everything in their power to make sure we drove away in a new car. We will be back for future purchases. We will never go to another dealer. Pure country is the only way to go!!!!!!!!!!!!!!

Friendly place, but the service department is above and - kentuckycharliec

Friendly place, but the service department is above and beyond for repairs and quality. They investigated the problem, the service manager stepped in to discuss the problem. Resolved issue to my satisfaction. They find and fix your problems

My husband and I had an excellent experience at Purchase - kbell42001

My husband and I had an excellent experience at Purchase Ford. We were treated respectfully and not pressured to purchase a vehicle.