1,297 Illinois Used Car Dealers

I was very pleased with my experience with the Service - ronjaco

I was very pleased with my experience with the Service Department. Mike Krapf explained everything fully regarding an inspection of an Audi A5 I recently purchased and performed an open recall on the tires. He was very easy to work with and it was one of the best customer service experiences I've had. I will not hesitate to bring the car here in the future.

Great dealership. - jmza13

Great dealership. Excellent customer service. Very friendly and easy to deal with. Very knowledgeable about the vehicle that I was purchasing

Everything was done at an exceptional time and was told - tijuan2735

Everything was done at an exceptional time and was told what was needed and clean waiting room area

Leon was really kind and very helpful during the whole - Angie

Leon was really kind and very helpful during the whole process of buying, he was very patience and explained everything super good and easy for us at the moment of buying!!

I only briefly worked with Lou over the phone to get some - Gerryceballos54

I only briefly worked with Lou over the phone to get some online pricing and information on a vehicle of interest and I am still working with him. I’m confident that he and I will arrive to a mutual agreement. He has been fantastic and very patient with me. I hope everyone takes advantage of the customer service over at Ziegler Cadillac of Lincolnwood

Vital was Awesome! - Shannon Harris

Vital was Awesome! His customer service was impeccable 👌🏽. I had to travel from out of town, and he made the buying process effortless.

I love Shottenkirk Toyota I recommend everyone go there! - CRAIGBHAM

I love Shottenkirk Toyota I recommend everyone go there!!! Please give Kathleen a raise she Is the best Sincerely Craig!!

Always a great experience when I stop for an oil change. - RUTHJ65

Always a great experience when I stop for an oil change. Friendly people and a nice customer lounge area to wait in. The general manager even stopped to speak to me about my experience.

The staff is friendly and always generous about handling - Sharelle Campbell

The staff is friendly and always generous about handling things in a timely manner, thanks for all that you do!

10 de 10 muy buen agencia y gerardo muy amable en como - Florentino

10 de 10 muy buen agencia y gerardo muy amable en como atender los clientes

Robert was very helpful to find my family a new suv. - Happy Customer

Robert was very helpful to find my family a new suv. His knowledge and kindness was appreciated.

The car is beautiful. - Les

The car is beautiful. The deal great. Paper work was messed up. Wrong phone numbers ,wrong e mail addresses. Didn't discover that till we got home. Dave also gets 5 stars

GREAT customer service. - GREENY

GREAT customer service. Steve the service manager,Burrell, Sly and Sue are the GREATEST PERIOD

Always a first rate experience at Castle. - Rjsasse

Always a first rate experience at Castle. The staff is friendly and upbeat, and always very accessible.

The dealership is very neat and had great customer - Charles S

The dealership is very neat and had great customer service. My salesperson, Gavin, was awesome. He kept me informed through the entire process and made sure I was comfortable throughout. When Gary was not around, Jon, the Sales Manager, stepped in and took care of my enquiries.

We are very happy with our recent purchase of a used - J and K

We are very happy with our recent purchase of a used Outback Limited. Howard Marfell was our salesperson for over two decades. After he moved and left Uftring Subaru we were concerned about having to deal with a new person. Through a referral from a coworker, we went with Travis Doubet. Travis met and exceeded our expectations. It was only 1.5 hrs from test drive to leaving with our next Subaru. He is now our new "Not Howard" :)

Alan is an excellent service consultant. - Anahid

Alan is an excellent service consultant. He is knowledgeable, reliable, and always courteous and respectful. Car repairs can be costly and annoying, but he helps get yours efficiently serviced as smoothly and quickly as possible.

What a wonderful sales Team! - tancredyweber

What a wonderful sales Team! Sean, Daniel, Greg and Gabriel In Finance! This team treated me so well when I purchased my Gladiator, that I returned 2 weeks later to get a Jeep Wrangler Sahara with my wife. I’m almost afraid to go back - I might by another Jeep!

Tommy took great care of us. - SMKOPECH

Tommy took great care of us. We brought in our 2020 RDX for a recall notice and a few other service issues. Tommy ensured all issues were addressed expediently and we were notified as soon as the car was ready. We were extremely satisfied with the service and Tommy made sure we were aware of the cars status throughout the process and reviewed in detail the work performed when we picked it up.

They took care of my issues gave me not grief over my - CHRIS7_06

They took care of my issues gave me not grief over my warranty. It was awesome.

Efficient and communicative - amazing help with my car - kimmyh15

Efficient and communicative - amazing help with my car and helping me understand what was going on

Tom 12 a fantastic salesman. - r_bergquist

Tom 12 a fantastic salesman. No pressure just great information. I'd use him again

Muy buen servicio . - tavocha43

Muy buen servicio . Muy atentos todo muy bien muy conforme con la atención . Lo recomiendo

Good customer service. - MANETH11

Good customer service. Waji is very accommodating! Will recommend this dealer and even parts and service department is excellent. Waji and Gerardo the best!!!

I didn’t believe in dealerships in the past. - 1981chrismac

I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.

Aquib was amazing to work with I commend asking for him - Juandlcc17juan17dll

Aquib was amazing to work with I commend asking for him to anyone he is really helpful

If you want a straight-forward, transparent car purchase, - casshawk

If you want a straight-forward, transparent car purchase, then go to Biggers Mazda. No mind games. No deceptive sales practices. No pressure to buy an extended warranty. No additional fees or add on packages you never wanted in the first place. I contacted Franco because there are a lot of positive reviews online from his customers. He was professional, answered all of my questions, gave me the CPO inspection report, and gave me an itemized out the door price over the phone with no hesitation. Also, there are no finance managers. The salesperson you make the deal with is the one who guides you through signing the contract. Like I said earlier, no pressure at all to buy any packages or warranties. This is a rare experience in the car market today. Yes, he couldn't lower the price on the CPO 2021 CX5, but it was already fairly priced unlike Carmax where they don't negotiate and they are $3k to $4k above the market. I asked Franco if their lenders could beat the 12.69% interest rate my credit union gave me, he ran my credit and was able to help me secure a 9.25% APR from a local bank. When I had an issue getting a ride to the dealership for a test drive and to sign the papers, his manager arranged for one of their employees to pick me up at my house and bring me in for the deal. I live 26 miles from the dealership! Overall, this was an easy, stress free process. You really can't ask for much more than that.

They were very helpful. - Donnaknapp1106

They were very helpful. They explained all problems that my vehicle had. Very polite I was impressed

Keith got me in and out within an hour, even without an - Kenny L

Keith got me in and out within an hour, even without an appointment. I am very satisfied with the service received here at Castle Hyundai, I will definitely be back!

Always receive 5 star level service. - slawless

Always receive 5 star level service. Only place I will take my 2 Vehicles. That are transparent and honest. Advisor Chris very professional, is considerate of my time, and ensures efficient turn around. This team knows their products and I am confident in the service they provide.