If you want a straight-forward, transparent car purchase, - casshawk
If you want a straight-forward, transparent car purchase, then go to Biggers Mazda. No mind games. No deceptive sales practices. No pressure to buy an extended warranty. No additional fees or add on packages you never wanted in the first place.
I contacted Franco because there are a lot of positive reviews online from his customers. He was professional, answered all of my questions, gave me the CPO inspection report, and gave me an itemized out the door price over the phone with no hesitation.
Also, there are no finance managers. The salesperson you make the deal with is the one who guides you through signing the contract. Like I said earlier, no pressure at all to buy any packages or warranties.
This is a rare experience in the car market today. Yes, he couldn't lower the price on the CPO 2021 CX5, but it was already fairly priced unlike Carmax where they don't negotiate and they are $3k to $4k above the market.
I asked Franco if their lenders could beat the 12.69% interest rate my credit union gave me, he ran my credit and was able to help me secure a 9.25% APR from a local bank.
When I had an issue getting a ride to the dealership for a test drive and to sign the papers, his manager arranged for one of their employees to pick me up at my house and bring me in for the deal. I live 26 miles from the dealership!
Overall, this was an easy, stress free process. You really can't ask for much more than that.
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