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Joe Rizza Ford Lincoln
Orland Park, IL
2,911 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,911 reviews
June 18, 2026
John Allen was my team member that helped me. I called to have my car inspected before I took a trip south. He arranged for a good time for me to come in for the service. Once I arrived he che I called to have my car inspected before I took a trip south. He arranged for a good time for me to come in for the service. Once I arrived he checked a few things in the car and asked exactly what I needed. The care he showed me and my car was if it was his! I really appreciate that. So many people looked down on women when dealing with questions about their cars. I thank you Mr. Allen for your service and care you showed me. More
by deltagirl12
Employees Worked With
John Allen
June 07, 2026
Between your team with John Allen, Olivia, Sarah, Jose, Body shop staff were diligent and showed care, courteous, efficiency, excellent customer service! We rate our experience 5 stars and + more! My husb Body shop staff were diligent and showed care, courteous, efficiency, excellent customer service! We rate our experience 5 stars and + more! My husband dropped his cell phone in the renter Lincoln and the team was able to retrieve it and contact us ASAP. More
by wlsaenz
June 04, 2026
Revision to my previous review after further examination at the dealer they get an accurate job of doing an inspection at the dealer they get an accurate job of doing an inspection More
by rbowald
Employees Worked With
June 03, 2026
Scott got me in and out in a very timely manner. Service does a great job. Service does a great job. More
by JMG5757
Employees Worked With
May 20, 2026
This was a terrible experience. Wheels were not rotated stood in the dealership, looking at trading with money in my pocket. No one walked up to me and asked if I needed any help te Wheels were not rotated stood in the dealership, looking at trading with money in my pocket. No one walked up to me and asked if I needed any help terrible More
by K.aubert60
Employees Worked With
Other Employees :
John service representative poor
May 18, 2026
Rizza service department is incompetent. Can't figure out how to use odm for engine light on. Said it was battery. On way to rizza I went to auto zone to have battery checked and use odm for Can't figure out how to use odm for engine light on. Said it was battery. On way to rizza I went to auto zone to have battery checked and use odm for codes.took print out on codes to rizza. Said needed battery. Battery was at 85%. They lied and ripped me off. More
by monopoly5055
May 06, 2026
Luke was wonderful to work with. He went the extra mile to provide the vehicle I was looking for and made sure I understood the process. He went the extra mile to provide the vehicle I was looking for and made sure I understood the process. More
by mconnoll
April 24, 2026
Good dealer service dept. Got my car in and out same day. Only issue as one of the items I was told was fixed started acting up the day after I got it back. next time I take i Got my car in and out same day. Only issue as one of the items I was told was fixed started acting up the day after I got it back. next time I take it in will be the third time requesting a repair. Hopefully they understand this time and not charge me again for a follow up call. More
by Dadstoy1
Employees Worked With
Forgot name
