77 Illinois Hyundai Service Centers

I’ve always had a great experience with your service - peck.r

I’ve always had a great experience with your service center. We would never have our vehicle serviced anywhere else. Ellen Pec

The staff was very nice, helpful, and knowledgeableon - marcusmccann4

The staff was very nice, helpful, and knowledgeableon their vehicles. I did not feel pressured to buy anything when I went in.

I am quite pleased with the ease Libertyville Hyundai - $Hawker$

I am quite pleased with the ease Libertyville Hyundai provided to setup the appointment online.

Buying a car went smoothly, without wasting too much time - Queenie

Buying a car went smoothly, without wasting too much time bargaining, and the staff of the garage had a good attitude.

Had the best experience working with Nick Rice while - Elle

Had the best experience working with Nick Rice while getting our Toyota Corolla serviced this week. Had issues with the A/C and US-Port and Nick was very professional, competent and great at communicating the stages of the service and work required. He went above and beyond to accommodate and work with us. Couldn’t be more pleased! Highly recommend Nick Rice. Your car will be in the best hands!

Absolutely loved Phillips! - Abigailberns00

Absolutely loved Phillips!! Came in for an oil change but bought my dream car. Ethan and the team made it all possible and I couldn’t thank them enough

Jason was great. - matt200484

Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated

Never had any problems with the dealership, Oil change - Darlene Hart

Never had any problems with the dealership, Oil change date for next oil change was wrong today , 5/5/25 My reminder sticker said next oil change 10 /3/25 That was the only thing I needed corrected today and it was corrected.

I liked my service . - 22-baleful-gold

I liked my service . I didnt have any problem .Darek my service attendant kept me informed on my service and up and coming services I need.

From drop off to greeting to work completion, I had a - louk11

From drop off to greeting to work completion, I had a very positive experience. Courteous and friendly interactions with staff.

Unmatched customer service and quality repairs! - Mark

Unmatched customer service and quality repairs! Ahmed walked me through everything and helped me make informed decisions!

Excellent She delivered a Great Customer Experience. - rajjjb

Excellent She delivered a Great Customer Experience. Follow up and updated on status of my vehicle. Thumbs up.

Patti has been great at the Genesis service center. - Arthur Dent

Patti has been great at the Genesis service center. Helps scheduling and making sure everything gets done and you are comfortable. Very pleasant experience.

Keith got me in and out within an hour, even without an - Kenny L

Keith got me in and out within an hour, even without an appointment. I am very satisfied with the service received here at Castle Hyundai, I will definitely be back!

I never have a bad experience here. - jaynme1041

I never have a bad experience here. I needed my splash guard replaced ASAP before the winter storm hit us. Andrew was able to get me in quick, the morning OF the storm. I had called only two days ahead, short notice. They had one splash guard left in stock too. Thank you Andrew so much for your excellent customer service and patience. You really went above and beyond, Stay blessed always.

Steve replaced the starter on my Lexus in the driveway. - Rod

Steve replaced the starter on my Lexus in the driveway. He did an excellent job and answered all of my questions.

Satisfied customer - Brenda C.

Bought my 4th new Sante fe here, great salesperson- Virginia, good trade-in, great rebates! Overrall very satisfied. Will definately come back here for all my service needs.They do not try to pressure you if you don't want anything done.

How I Felt After Getting Exceptional Service - gmg0833

I came in with a band that had dragged off the bottom of my car. John took a look at it and then talked to me about what could have caused this problem. After our discussion John got behind the wheel of my car and we went out for a drive in the neighborhood with John explaining to me what could not have caused the problem. He was courteous and friendly in his explanation making sure that he did not demean my knowledge but rather as a friendly teacher enlightening me to the probable cause of the problem. He drove us back to the dealership and raised my car to ensure that he was correct in his evaluation. He explained my options and was friendly and thoughtful at all times. I felt that I was being treated as a friend more than just a customer. He told me to take a seat in the waiting room and when he called me back, he had reattached the band on the car and told me that we should keep on eye on this problem. I cannot find the words to express how well I was treated. He treated me more like family than just a customer as I have seen him treat others at the dealership

I was pleased with the customer service and the way they - AJ

I was pleased with the customer service and the way they worked with me . HAPPY CUSTOMER!

Maintenance and oil change for 2 cars - sherryh

My husband and I brought both of are cars in without an appointment and Gus was so helpful and polite about taking care of us that very day. Gus explained the maintenance needed along with oil changes and everything was taken care of in a very timely matter. Gus also kept us informed of the progress while we were waiting. We have purchased 3 cars from Patrick Hyundai/Schaumburg and our experience with sales (Manny) and service has been exceptional. Thanks for always taking time to talk or be of service.

Excellent caring people!!! - Eddiejohn

Great experience from the parts manager to the service manager to the salesman to the financial manager!!! Got me in a truck when my car was on its last leg!! Very caring people!! Thank you all so much!!! You won’t be sorry you shopped here !!!

Professional and friendly staff. - gayle

Professional and friendly staff. Loaner vehicle provided when we were waiting for a part to come in.

I stop by downtown Napleton a lot. - Terence Taylor

I stop by downtown Napleton a lot. I never get the feeling of here goes this guy again! I am always greeted with hey how are you doing today and what brings you in today! Any problem I have I scheduled an appointment and come in because The service manager always make me feel comfortable and take care of my issues!

Always have gotten great service from this dealership. - Hyundai's since 1990

Always have gotten great service from this dealership. Kept me informed of the progress of service which was accurate with what they estimated. Very friendly, helpful, and knowledgeable. Buy my cars there and service them there, this won't change.

I have no complaints regarding my visit to your service - kim

I have no complaints regarding my visit to your service department. The process was pleasant & convenient.

I love this place. - Ivanyuen20

I love this place. They alway take care of me. I love working with Brittany. I would come back here.

Service department makes it extremely difficult to - melissashalo

Service department makes it extremely difficult to schedule the mileage checks that they require for the warranties. They do not call back or when they do it rings once before immediately disconnecting so you have no chance to talk with a live person without calling multiple times. Their messaging insists on texts to schedule and that is impossible to get a time that works when you have a job that narrows times that will work to do the drop-off. After the first feat of getting an appointment for the regular maintenance, the inspection they do left my AC rattling. They have now refused to see it without me paying an inspection fee on an item that they left in disrepair. I "waited too long" to complain about the appointment in July - despite the calls on August 2nd, 5th, and 9th - then leaving a text on the 12th which was never sent back to schedule with me. I sent additional requests in through their website. I finally decide to try again as the rattling has never stopped even a month later and now I WAITED TOO LONG. Good grief, how many times must I be the one to initiate contact for a scheduling. Sure, it's my fault. As I am sure it also would not be their fault the noise just happened to coincide with the inspection that it has made the sound ever sense. I am sure the 300 dollar fee to get it looked that they'd waive if it was found they did something would be a thing that they would totally accept responsibility for now with as much care as they take care on scheduling. None, if that's not clear. Terrible scheduling, poor service that has left the car with an annoying sound when all it needed was an oil change. Don't go here, it's an act of futility to get in anyways if you cannot just take any old timeslot they feel like allotting you, so do not waste your time.