Jordan Hernandez
Jordan Hernandez at Castle Hyundai Downers Grove

Jordan Hernandez

Service Advisor

Castle Hyundai Downers Grove

1866 Ogden Ave
Downers Grove, IL 60515

Contact Me
4.3
6 Reviews
4.3

6 Reviews

Write a Review

6 Reviews of Jordan Hernandez

May 10, 2026

Dealership Rating
Employee Rating

Great and fast service! ! Castle always takes great care of me and I will be a forever customer! Thank you Castle team! More

by Kwik0607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 12, 2026

Dealership Rating
Employee Rating

Awful communication and explanation of services and just useless in my opinion! Go to a different place for service and a car. More

by Dshoops45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Jones

November 05, 2025

Dealership Rating
Employee Rating

It 1 1/2 Hours to finish my oil change. That was t J e shortest time ever. Thank you. More

by pmeschi1947
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 30, 2025

Dealership Rating
Employee Rating

The service and parts department has been very good to work with I have bought 4 cars over the years from them and the service department has been excellent More

by awc224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Bustamante , Karolina Niziolek

December 03, 2024

Dealership Rating
Employee Rating

Great service department Chris Jones and his team are very helpful when it comes to customer service and keeping you informed about your vehicle. More

by Larryt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Jones , Karolina Niziolek

November 15, 2024

Dealership Rating
Employee Rating

Great service and great advisors! Castle Hyundai's employees were curious and efficient. Thank you Castle! More

by tennismike78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Freddy Bustamante , Dustin Morton, Karolina Niziolek

Dealership Inventory (1372 Vehicles)

new 2026 Hyundai ELANTRA N car, priced at $37,444
2026 Hyundai ELANTRA N
new
Abyss Black exterior
Automatic
Front-wheel Drive
new 2026 Genesis GV70 car, priced at $57,890
2026 Genesis GV70
new
Mauna Red exterior
Unknown
All-wheel Drive
new 2026 Genesis GV80 car, priced at $68,018
2026 Genesis GV80
new
Uyuni White exterior
Automatic
All-wheel Drive
new 2026 Hyundai Santa Fe car, priced at $47,560
2026 Hyundai Santa Fe
new
Ecotronic Gray exterior
Unknown
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $21,630
2026 Hyundai Elantra
new
Ecotronic Gray exterior
CVT
Front-wheel Drive
used 2024 Genesis GV80 car, priced at $54,215
2024 Genesis GV80
used
Alta White exterior
Automatic
All-wheel Drive