Brandon Ruhl
Brandon Ruhl at Castle Hyundai Downers Grove

Brandon Ruhl

Parts Manager

Castle Hyundai Downers Grove

1866 Ogden Ave
Downers Grove, IL 60515

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2 Reviews
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2 Reviews

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2 Reviews of Brandon Ruhl

May 10, 2026

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Employee Rating

Great and fast service! ! Castle always takes great care of me and I will be a forever customer! Thank you Castle team! More

by Kwik0607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 29, 2026

Dealership Rating
Employee Rating

Purchased a vehicle from here online. It was never disclosed that the vehicle has summer tires. The car was sold in winter. First drive out in winter, blew a tire and broke the rim at a p More

by Cheema
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 30, 2026

Castle Hyundai Downers Grove responded

Cheema, thank you for your feedback. I’m very sorry to hear about your experience and the frustrations you’ve outlined. At this time, I have not been able to locate any records under your name, and I have not personally received any communication regarding these concerns. That said, I definitely want to look into this further and get you clear answers. Please respond directly to this review or reach out to me personally at your earliest convenience with your full name, VIN, or any additional details so I can investigate the situation and assist in resolving this for you. I appreciate you bringing this to our attention and look forward to connecting with you soon. Patrick Wells General Manager pwells@castlecars.com

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