131 Illinois GMC Service Centers
I can’t recommend John Rowe enough. - Dfinn96
I can’t recommend John Rowe enough. Even after purchasing a vehicle from him he is always willing to help with an issue. I appreciate the willingness of Bill Walsh streator said well they are always so timely and honest.
Mike Evans listens to you when you bring up a problem - ammallama3
Mike Evans listens to you when you bring up a problem with the car. He's very pleasant to talk to. He gets the car in fast and when there's a problem, he explains in total detail about it.
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Adisor
My dealership of choice for over twenty years. - JCLARKE88
My dealership of choice for over twenty years. Same staff since I purchased my first vehicle here.
Service Manager
Service Director
Great people. - saldo54
Great people. I would recommend this dealership ship for your next vehicle. Very happy with both the service and sales sides of the dealership.
Service Consultant
Beth explained all of my different options to fix the - THORNES
Beth explained all of my different options to fix the needed repairs to my car.
Did a good job getting truck serviced with car wash and - albrz3ss
Did a good job getting truck serviced with car wash and front seat vacuum. Thanks
Unparalleled, competent service for my 2017 Volt. - R.bolling1
Unparalleled, competent service for my 2017 Volt. Knowledgeable, friendly, and helpful service by Jaryd. It’s rare to find a passionate and reliable technician for this car. Thanks for your care!
Service Dispatcher
Very present janet was very helpful and had the car ready - DANMATHEUS4
Very present janet was very helpful and had the car ready in less time then she said it would take excellent service janet
Very friendly, professional staff, told me what would be - jgj612
Very friendly, professional staff, told me what would be done and how long it would take and they were right on schedule, might have even finished a little early
Very professional and hard working. - tchur2
Very professional and hard working. I’m very happy that I chose Bocker for my cars over the years
Service Writer
Markex Rodrigues is always professional when having my - jheckel
Markex Rodrigues is always professional when having my car serviced at Castle Chevrolet. Thank You Markex
Service Lane Manager
Thank you for you honest service, although a little - lousuffi
Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars.
I found everyone great. - Robinsebastian56
I found everyone great. The service was excellent. The employees were very helpful and friendly.
Jason was great. - matt200484
Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated
In and out in under one hour which was great but they did - pjoschko
In and out in under one hour which was great but they did not wash my vehicle.
Service Concierge
Parts Specialist
I had a 730 am appointment. - pbgto67
I had a 730 am appointment. The staff was professional, friendly and helpful by taking care of all the issues along with checking for updates.
Great service. - jaelgamboa96
Great service. Excellent communication and efficiency. Always a friendly environment. Matt & AJ are both great service advisors and they explain any service needs thoroughly so I can make an educated decision. Would highly recommend coming here!
Fabian is knowable, patient , and makes me feel - jlo392
Fabian is knowable, patient , and makes me feel comfortable in the dealership. He also is
Parts Rep
Great service, service kept my car right on track and was - Leonard.Eaton
Great service, service kept my car right on track and was completed ahead of time. Excellent dealership I have been using for 20 years. Prior dealer was Gary lang
The Wilmington dealership Service Department, starting... - Happy with good customer service
The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis
On time, great communication! - cduppler
On time, great communication! I would highly recommend and we will be using them again.
Always Professional - Bill 33
We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.
Bob Brockland service department is in a 2 way tie for - norvin_porter
Bob Brockland service department is in a 2 way tie for the best service department ever in my 60 years of auto ownership. They are all good, courteous, personable, efficient and very willing to assist in any/every way they can.. All are exceptional. Most recently, Tim took especially good care of my car helping me & my car out for a long trip with a short notice. They would get more than 5 stars if possible.
Service advisor of the year - Shadowxiii
Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.
Always a pleasant experience with the Service Department, - Cynthia Robbins
Always a pleasant experience with the Service Department, Kevin is on top of his game!! Great customer service
Rudy helped us perfectly with everything. - Darek Winnicki
Rudy helped us perfectly with everything. He was there with us every step of the way when buying our car. I would recommend this dealership to everyone.
Assistant Service Manager
Tim Butterly was very helpful and courteous! - Burton8398
Tim Butterly was very helpful and courteous! I would definitely recommend this dealership to a friend!!
Parts Consultant
Daniel Gallaher was my service advisor. - angelemeans
Daniel Gallaher was my service advisor. He and the entire crew were Fantastic!!! My 2014 GMC Terraine was in desperate need of repair, and my car is running well. The place is clean and comfortable.
Warranty Admininstrator