131 Illinois GMC Service Centers

I can’t recommend John Rowe enough. - Dfinn96

I can’t recommend John Rowe enough. Even after purchasing a vehicle from him he is always willing to help with an issue. I appreciate the willingness of Bill Walsh streator said well they are always so timely and honest.

Luis was very helpful and knowledgeable. - towneriverrats

Luis was very helpful and knowledgeable. Everything was done very timely and the whole experience was good.

Outstanding costumer services one of the best in the - Nemecio Gomez

Outstanding costumer services one of the best in the Northwest area, I will highly recommend them.

Great people. - saldo54

Great people. I would recommend this dealership ship for your next vehicle. Very happy with both the service and sales sides of the dealership.

Service person Beth Leonard is very knowledgeable and - PA1939BROWN

Service person Beth Leonard is very knowledgeable and efficient, that leads to my complete satisfaction.

I really like the recommendation they gave for new tires - caroldaniel47

I really like the recommendation they gave for new tires and upcoming service for brakes

Very kind and professional. - HMARIEHAPPY

Very kind and professional. Answered any questions I had and always kept in contact throughout the process.

Trust on buying and servicing. - Lynn B

Trust on buying and servicing. Always take my car to dealership as their mechanics are very good.

Thank you for the great service Al Piemonte Buick-GMC - kozlow123

Thank you for the great service Al Piemonte Buick-GMC provided just this past week. I noticed a big different in my steering suspension , definitely I don’t hear the popping/clucking sounds.

Very polite and thorough no wait time excellent service - Keenebobmary

Very polite and thorough no wait time excellent service would recommend him thanks thanks thanks thanks

Always a first rate experience at Castle. - Rjsasse

Always a first rate experience at Castle. The staff is friendly and upbeat, and always very accessible.

Thank you for you honest service, although a little - lousuffi

Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars.

Jason was great. - matt200484

Jason was great. He kept me in the loop with what was going on with my car and it was done faster than anticipated

In and out in under one hour which was great but they did - pjoschko

In and out in under one hour which was great but they did not wash my vehicle.

Service was flexible when I needed to reschedule. - ttalarico

Service was flexible when I needed to reschedule. The work was done in a timely manner and they notified me when it was completed.

I found everyone great. - Robinsebastian56

I found everyone great. The service was excellent. The employees were very helpful and friendly.

I didn’t believe in dealerships in the past. - 1981chrismac

I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick.

My service advisor. - Hutsonajamall

My service advisor. Josh is amazing. They took care of my problem right away the mechanic fix the problem the first time and then I start having problems with the charging again, so Josh took it back to the mechanic and made sure he did it right that I have no more problems, I really think my service advisor Josh he is amazing to work with and the manager Caesar I couldn't do it without them thank y'all so much

Great service, service kept my car right on track and was - Leonard.Eaton

Great service, service kept my car right on track and was completed ahead of time. Excellent dealership I have been using for 20 years. Prior dealer was Gary lang

The Wilmington dealership Service Department, starting... - Happy with good customer service

The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis

On time, great communication! - cduppler

On time, great communication! I would highly recommend and we will be using them again.

Always Professional - Bill 33

We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.

Bob Brockland service department is in a 2 way tie for - norvin_porter

Bob Brockland service department is in a 2 way tie for the best service department ever in my 60 years of auto ownership. They are all good, courteous, personable, efficient and very willing to assist in any/every way they can.. All are exceptional. Most recently, Tim took especially good care of my car helping me & my car out for a long trip with a short notice. They would get more than 5 stars if possible.

Service advisor of the year - Shadowxiii

Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.

Always a pleasant experience with the Service Department, - Cynthia Robbins

Always a pleasant experience with the Service Department, Kevin is on top of his game!! Great customer service

Rudy helped us perfectly with everything. - Darek Winnicki

Rudy helped us perfectly with everything. He was there with us every step of the way when buying our car. I would recommend this dealership to everyone.

Tim Butterly was very helpful and courteous! - Burton8398

Tim Butterly was very helpful and courteous! I would definitely recommend this dealership to a friend!!

Daniel Gallaher was my service advisor. - angelemeans

Daniel Gallaher was my service advisor. He and the entire crew were Fantastic!!! My 2014 GMC Terraine was in desperate need of repair, and my car is running well. The place is clean and comfortable.