131 Illinois GMC Service Centers
It’s close to home and the service is good,and the work - gentertjohn
It’s close to home and the service is good,and the work is done and if they fine something they let me know.
Harvard Chevy is my favorite dealer for service! - EXPLORINGAMIGO
Harvard Chevy is my favorite dealer for service! I trust them with my truck and have complete confidence they'll take care of it right. Everyone at the dealership is friendly and professional, highly recommend!
Top Reviewed Service Specialists At This Dealership
Service Advisor
Service Director
Service Manager
I trust the team at Marquardt. - ShaeB
I trust the team at Marquardt. I never worry that they are lying about what needs to be done. Everyone is very nice. Tony is great!
Service Consultant
Great service, friendly service advisors. - Stevestone18
Great service, friendly service advisors. Today they got me in and out in an hour and a half, when the service was supposed to take 2.5 hours
Service Adisor
Super customer service and done right the first time. - SAM@MTCO.COM
Super customer service and done right the first time. Will always come back for service here!
Brian was great to work with. - gbeecher0
Brian was great to work with. Thanks for the great experience. Very happy with our purchase
Zach was cool with everything I needed to get my oil - undertaker1990
Zach was cool with everything I needed to get my oil change done fast turnaround
Service Dispatcher
Thank you, Jim, for your tremendous support. - Cdominguez25
Thank you, Jim, for your tremendous support. You went above and beyond to ensure my car was repaired properly. Jim is trustworthy, honest, and always strives to accommodate your schedule. His top priority is to ensure your safety on the road. I truly appreciate everything you did for me, Jim. Thank you!
Service Writer
I found everyone great. - Robinsebastian56
I found everyone great. The service was excellent. The employees were very helpful and friendly.
Great experience. - SOMEWHERE80
Great experience. Todd has been very good with the maintenance that has to be done on my car.
Are very helpful and explain what they are going to do. - tomtaktck
Are very helpful and explain what they are going to do. Easy to get appointment.
Service Concierge
The service department is always courteous and - paulgfrancis
The service department is always courteous and responsive. Blake did a great job keeping me updated and suggesting other services for my car.
Spectacular service. - coopmanu
Spectacular service. Tony and Jody are fantastic. Took care of all my service needs. In and out in less than an hour
Service Lane Manager
Easy to make an appointment. - Pamelasig
Easy to make an appointment. The vehicle looked great inside and out when service was completed
Richard did a good job explaining what was necessary - - JDR
Richard did a good job explaining what was necessary - alignment, fuel injector clean. Did not push when I declined wipers and cabin filter. I will be back for future services. John Ricci
Great Sevice, people their treat you very well and with - Billy
Great Sevice, people their treat you very well and with total respect. That’s why I continue to bring my vehicle to Castle Buick.
Parts Department
I was very impressed with the service from both Cezar - maurice.byles
I was very impressed with the service from both Cezar Aysia the Service manager and Remy Price the Service Advisor. Both individuals took pride in assuring that I received the best service possible. They not only performed an outstanding job on repairing my vehicle, but they also took a personalized approach to make sure that I was satisfied as a customer. Furthermore, Cezar Aysia went that extra mile to make sure that my repairs were on point and accurate. I am very satisfied with him as a customer and recommend the highest possible rating for him at this dealership facility.
Parts Rep
They got me right in for servicing. - Classic
They got me right in for servicing. Staff was friendly and kept me informed throughout the process. Waiting room was comfortable. They sent me home with a newly washed car.
The Wilmington dealership Service Department, starting... - Happy with good customer service
The Wilmington dealership Service Department, starting with Ed Koziol, provides exceptional customer service. I believe this is a great asset for a dealership. Satisfied customers come back and tell their friends. I take note of good customer service when I receive it since it seems to be the exception rather than the rule these days for many businesses. Thank you. Dora Willis
They gave me a windows as to when they would be at my - debala9
They gave me a windows as to when they would be at my residence and they came early.
Always Professional - Bill 33
We purchased a vehicle in May 2015, which was a very pleasant experience. We have been back for scheduled oil changes and have always been greeted very professionally.
Bob Brockland service department is in a 2 way tie for - norvin_porter
Bob Brockland service department is in a 2 way tie for the best service department ever in my 60 years of auto ownership. They are all good, courteous, personable, efficient and very willing to assist in any/every way they can.. All are exceptional. Most recently, Tim took especially good care of my car helping me & my car out for a long trip with a short notice. They would get more than 5 stars if possible.
Vehicle fixed in great time. - daisy948799
I had to have my car fixed short notice. Bocker was in constant contact with me and I had my fixed in a short time. Everyone at Bocker is always friendly and helpful
Service advisor of the year - Shadowxiii
Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had. Chevrolet should make him service manager or trainer as he is the prime example of a great worker. He impressed me so much, I really feel he should be praised by service manager.
Parts Manager
Parts Assistant Manager
Always a pleasant experience with the Service Department, - Cynthia Robbins
Always a pleasant experience with the Service Department, Kevin is on top of his game!! Great customer service
Rudy helped us perfectly with everything. - Darek Winnicki
Rudy helped us perfectly with everything. He was there with us every step of the way when buying our car. I would recommend this dealership to everyone.
Assistant Service Manager
Tim Butterly was very helpful and courteous! - Burton8398
Tim Butterly was very helpful and courteous! I would definitely recommend this dealership to a friend!!
Parts Consultant
Daniel Gallaher was my service advisor. - angelemeans
Daniel Gallaher was my service advisor. He and the entire crew were Fantastic!!! My 2014 GMC Terraine was in desperate need of repair, and my car is running well. The place is clean and comfortable.
Warranty Admininstrator