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Wayne McCarthy
Wayne McCarthy at Bocker Auto Group

Wayne McCarthy

Service Advisor

Bocker Auto Group

801 E. South Street
Freeport, IL 61032

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4.9
122 Reviews

Dealership Experience

52 yrs, 3 mos

Industry Experience

54 yrs, 10 mos

4.9

122 Reviews

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122 Reviews of Wayne McCarthy

July 15, 2026

Dealership Rating
Employee Rating

Wayne in service was excellent. Took excellent care of my situation. Will go back again. More

by WACKERMAN131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Stronczek

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Jul 15, 2026

Bocker Auto Group responded

Thank you for your kind words! We’re thrilled to hear that Wayne provided you with excellent service and took care of your situation. We appreciate your support and look forward to welcoming you back to Bocker Chevrolet GMC in the future! Sincerely, The Bocker Chevrolet GMC Team

July 06, 2026

Dealership Rating
Employee Rating

Very professional,clean dealership. I was told it would take one hour to do warranty work but only took 45 min. Very happy. More

by forestgreen44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Brad Leverton

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Jul 06, 2026

Bocker Auto Group responded

Thank you for your kind words! It's great to hear that you had a positive experience at Bocker Chevrolet GMC and that your warranty work was completed ahead of schedule. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 09, 2026

Dealership Rating
Employee Rating

1st time I have needed to use the dealership for my vehicles major repair and it was easy and painless. I was impressed with communication and polite professionalism of all. I was easy to have to go i More

by jackie.warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Rob Robb, April Fyock

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Jun 10, 2026

Bocker Auto Group responded

Thank you for your wonderful review, Jackie! We're thrilled to hear that your experience with Bocker Chevrolet GMC for your vehicle's major repair was easy and painless. Our team takes pride in providing excellent communication and a welcoming atmosphere, and it's great to know that you felt this during your visit. We truly appreciate your kind words and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

June 06, 2026

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Employee Rating

I have been a customer at this dealership for many years. Have always had a good experience. Heather was very helpful to work and wanted to make sure I was satisfied More

by JAMESMITCHELL61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton

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Jun 06, 2026

Bocker Auto Group responded

Thank you for your kind words, James! We truly appreciate your loyalty to us over the years. We're thrilled to hear that Heather was able to provide you with the assistance you needed and ensure your satisfaction. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

May 30, 2026

Dealership Rating
Employee Rating

Bocker Chevrolet always provides clean and timely service to all of our vehicles. The staff is helpfule and dependable. The shuttle service is also appreciated. More

by craigakroeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Rob Robb, April Fyock, Brad Leverton

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May 31, 2026

Bocker Auto Group responded

Thank you for your fantastic review, Craig! We’re pleased to hear that you consistently receive clean and timely service at Bocker Chevrolet GMC. Our staff takes pride in being helpful and dependable, and we're glad you appreciate our shuttle service. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

May 24, 2026

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Employee Rating

had my, Ford f-150 serviced at Bocker's because they do a much better job than the Ford dealership! More

by twodogzwuzheer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Matt Mau

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May 25, 2026

Bocker Auto Group responded

Thank you for your wonderful review! We appreciate you choosing Bocker Chevrolet GMC for your Ford F-150 service. It's great to hear that you feel we provide a better experience than the Ford dealership. We look forward to seeing you again for your future service needs! Sincerely, The Bocker Chevrolet GMC Team

May 07, 2026

Dealership Rating
Employee Rating

Brad did a great job getting me quotes for tire replacement as well as 4 wheel align. More

by mholver48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton

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May 08, 2026

Bocker Auto Group responded

Thank you, we appreciate your positive feedback! We're glad to hear that Brad provided you with excellent service for your tire replacement and four-wheel alignment. At Bocker Chevrolet GMC, we strive to ensure our customers have a great experience. Our team looks forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team

May 06, 2026

Dealership Rating
Employee Rating

I question bocker integrity in the work they recommend that is needed or performed at time of service More

by BILL.LAPP
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Leverton

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May 07, 2026

Bocker Auto Group responded

Thank you for sharing your feedback, Bill. We appreciate your concerns regarding the integrity of our service recommendations at Bocker Auto Group. Your experience is important to us, and we encourage you to reach out directly so we can discuss any specific questions or issues you may have. Our goal is to ensure that you feel confident in the services we provide. Thank you again for your feedback. Sincerely, The Bocker Chevrolet GMC Team

April 29, 2026

Dealership Rating
Employee Rating

Great friendly service on time able to look at nice cars while waiting Thank you More

by bill_condie_538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, April Fyock, Brad Leverton

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Apr 30, 2026

Bocker Auto Group responded

Thank you for your wonderful review, Bill! We’re thrilled to hear that you had a great experience with our friendly service at Bocker Chevrolet GMC. We appreciate your kind words and hope to see you again soon for your next visit! Sincerely, The Bocker Chevrolet GMC Team

April 29, 2026

Dealership Rating
Employee Rating

Excellent service representative Heather. Timely repair. I have confidence in the work that is done. More

by dthake26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Lampros, Delbert Bunker, Gary Shorter, Rob Robb, April Fyock, Brad Leverton, Gretchen Cross, Greg Stronczek, Jason Bardell

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Apr 29, 2026

Bocker Auto Group responded

Thank you for your kind words! We’re glad you received excellent service from Heather and that you were confident in the repairs at Bocker Chevrolet GMC. Your satisfaction means a lot to us. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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