Mark Lubrano

I had a very positive experience with the entire team. From a salesman to finance officer to mechanic team. All top notch. They even honored a free repair since it happened within a week of ownership. Tha From a salesman to finance officer to mechanic team. All top notch. They even honored a free repair since it happened within a week of ownership. Thank you. More

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The advisor, Mark Lubrano, is truly wonderful. He listens carefully to my problems and genuinely understands how to help fix my car's issues. He guides me on the proper way to fix all the problems He listens carefully to my problems and genuinely understands how to help fix my car's issues. He guides me on the proper way to fix all the problems. The dealership is also very well-maintained and spotless, creating a comforting environment. More

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Mark Lubrano did an excellent job of taking care of me and my 2015 Buick Lacrosse, explaining everything. I have always gotten good service from Mike Baker and his staff. and my 2015 Buick Lacrosse, explaining everything. I have always gotten good service from Mike Baker and his staff. More

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Service was great! The team is very thorough with explaining exactly what my car needs and when it actually needs it. Mark was also very helpful with giving me tips on The team is very thorough with explaining exactly what my car needs and when it actually needs it. Mark was also very helpful with giving me tips on how best to use my GM points for service work. More

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Mike Baker's Team is excellent. Always a pleasure to work with. Keeps my 10-year old Buick in good condition. Always a pleasure to work with. Keeps my 10-year old Buick in good condition. More

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Service people are always courteous and professional. Not much experience with sales staff. Would like to receive more coupons for service. Not much experience with sales staff. Would like to receive more coupons for service. More

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I had an appointment to get my oil changed and showed up 30 minutes early because traffic was lighter than usual. I fully expected for them to tell me I would have to wait until my appointment time to star 30 minutes early because traffic was lighter than usual. I fully expected for them to tell me I would have to wait until my appointment time to start. Instead they said they would try their best to get started early and get me out of there as soon as possible and they did! They were all very friendly and provided great Customer Service! More

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Mark and the guys did a great job. Explained everything to me, went the extra mile. Explained everything to me, went the extra mile. More

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Shelley Barr was the very best sakes consultant i have ever had from start to finish!! ever had from start to finish!! More

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I want to share my excellent experience with Arlington Heights GMC & Buick. We recently had our truck out of service for an extended period, and during the entire process, the team was incredibly supporti Heights GMC & Buick. We recently had our truck out of service for an extended period, and during the entire process, the team was incredibly supportive and professional. A special thank you to Mark Lubrano, who went above and beyond to assist us. His communication, attention to detail, and willingness to help made a stressful situation much easier. From helping us understand the service steps to making sure we had what we needed while waiting for repairs, Mark truly stood out. I highly recommend Arlington Heights GMC & Buick for anyone looking for trustworthy service and a customer-first approach. Thanks again, especially to Mark, for your professionalism and support! More

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