Mark Lubrano
Service Advisor
Arlington Heights Buick GMC
777 W Dundee Rd
Arlington Heights, IL 60004
86 Reviews
Write a Review86 Reviews of Mark Lubrano
July 02, 2026
Brought my 2025 Envision in for service for a check engine light and oil change.Mark was very helpful and explained the reason for the checheck engine light and what direction we will go. The service engine light and oil change.Mark was very helpful and explained the reason for the checheck engine light and what direction we will go. The service department is very helpful and knowledgeable. More
July 02, 2026
Great staff. Friendly and very helpful. They explanation of the controls was very good. They worked tirelessly to make sure I had the controls adjusted to my li Friendly and very helpful. They explanation of the controls was very good. They worked tirelessly to make sure I had the controls adjusted to my liking. More
Other Employees Tagged: Mike O'Connell, Shelley Barr, Michael Audino
June 15, 2026
I had a very positive experience with the entire team. From a salesman to finance officer to mechanic team. All top notch. They even honored a free repair since it happened within a week of ownership. Tha From a salesman to finance officer to mechanic team. All top notch. They even honored a free repair since it happened within a week of ownership. Thank you. More
Other Employees Tagged: Amin Aminipanah, Nicolette Grivas, Aleksei Eremenko , New sales lady. Very niece
June 13, 2026
The advisor, Mark Lubrano, is truly wonderful. He listens carefully to my problems and genuinely understands how to help fix my car's issues. He guides me on the proper way to fix all the problems He listens carefully to my problems and genuinely understands how to help fix my car's issues. He guides me on the proper way to fix all the problems. The dealership is also very well-maintained and spotless, creating a comforting environment. More
May 29, 2026
Mark Lubrano did an excellent job of taking care of me and my 2015 Buick Lacrosse, explaining everything. I have always gotten good service from Mike Baker and his staff. and my 2015 Buick Lacrosse, explaining everything. I have always gotten good service from Mike Baker and his staff. More
March 21, 2026
Service was great! The team is very thorough with explaining exactly what my car needs and when it actually needs it. Mark was also very helpful with giving me tips on The team is very thorough with explaining exactly what my car needs and when it actually needs it. Mark was also very helpful with giving me tips on how best to use my GM points for service work. More
January 07, 2026
Service people are always courteous and professional. Not much experience with sales staff. Would like to receive more coupons for service. Not much experience with sales staff. Would like to receive more coupons for service. More
Other Employees Tagged: Mike Evans
December 05, 2025
I had an appointment to get my oil changed and showed up 30 minutes early because traffic was lighter than usual. I fully expected for them to tell me I would have to wait until my appointment time to star 30 minutes early because traffic was lighter than usual. I fully expected for them to tell me I would have to wait until my appointment time to start. Instead they said they would try their best to get started early and get me out of there as soon as possible and they did! They were all very friendly and provided great Customer Service! More

