Extremely satisfied! - kenovizio
Extremely satisfied!!!!!!!!
I had posted a negative review and I deleted it. Here is why , i received a call from Alexander, Miniet. He’s the new Ram advisor. If you didn’t know, there’s a new shop for Ram trucks in the back of the service department. I had very bad experience with the front service department, they had not fixed my truck since day one. I had taken my truck for repairs about 7-8 times and the truck would stay at the shop for more than a week every time. Just bad customer service from the front service department- when I tell you bad service I mean it. Supposedly they had fixed my truck but was never properly fixed. Well when I took my truck to Alexander he sent me back to work on a Uber. And also sent me an uber to go pick up the truck next morning. It took him and his crew one day to fix the truck issues. Even fixed the recall Ram had on their trucks. The front service took months and months and was not fixed. He did it in one day.. he’s very kind and very knowledgeable. I’m not sure if he services other than Ram but if you had problems with the front service ask to bring your to him. Maybe they service other brands. It was about time they had some real mechanics.. Thanks Alex. I appreciate you..
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