Jerry Ulm Chrysler Dodge Jeep Ram

I had a great experience buying my Ram truck from this dealership. The entire process was smooth, straightforward, and stress-free. The staff was friendly, professional, and took the time to answer all of dealership. The entire process was smooth, straightforward, and stress-free. The staff was friendly, professional, and took the time to answer all of my questions without making me feel pressured. They helped me find the right truck at a fair price, and everything was explained clearly from start to finish. I really appreciate the excellent customer service and how easy they made the buying process. I’m very happy with my Ram and would definitely recommend this dealership to anyone looking for a vehicle. Thanks again for making it such a great experience! More

Thanks for all the helpful service. I plan on coming back for another car soon I plan on coming back for another car soon More

Overall experience was great, but being there for 3 hours they could have asked if I would like water coffee they could have asked if I would like water coffee More

Austen was a great salesman, listen to what we where looking for and knew is vehicles.. mike the sales manager went above and beyond for us .. Derrick in finance took His time to explain all the finan looking for and knew is vehicles.. mike the sales manager went above and beyond for us .. Derrick in finance took His time to explain all the finance options More

Yohanny was very professional & knowledgeable about all the cars offered at the dealership. He navigated me to the best vehicle & deal possible. Highly recommend anyone to go see him. the cars offered at the dealership. He navigated me to the best vehicle & deal possible. Highly recommend anyone to go see him. More

Great service, knowledgeable about the work, willing to explain and answer any questions,excellent work explain and answer any questions,excellent work More

Buyer beware. I was negotiating the purchase of a used 2023 Jeep Wrangler Rubicon 392 with Jerry Ulm Chrysler Dodge Jeep Ram. On June 18, I was sent a buyer's o I was negotiating the purchase of a used 2023 Jeep Wrangler Rubicon 392 with Jerry Ulm Chrysler Dodge Jeep Ram. On June 18, I was sent a buyer's order showing an out-the-door price of $65,814.84. A few days later, I was told that if I completed a credit application, they would pull the vehicle from inventory and reserve it for me while we finalized financing. Based on that representation, I completed the credit application and authorized them to run my credit. After my credit was pulled, I was sent a new buyer's order dated June 22 showing an out-the-door price of $70,164.89 — an increase of more than $4,300 from the previously agreed pricing. (Several pics/screenshots available, and both PO's, and website pricing screenshots under $60k, etc.) When I questioned the change, I was told: "My GSM who over rules all of the deals decided that this deal is not good for the business." In other words, after sending a buyer's order, discussing financing, and running my credit, management decided they no longer wanted to honor the previously quoted deal. The most frustrating part was that the price change occurred only after I completed the credit application and authorized a credit inquiry based on the original buyer's order. I cannot recommend doing business with a dealership that changes the agreed pricing after the credit process has already begun. More

Thank you, Alex, Bryan, Mike, and Loydell, for a positive experience in purchasing my new truck. experience in purchasing my new truck. More

When I walked in I was skeptical at first, then I met Jr. I renamed him "sparky". Light of the dealership but very understanding and catering. He was direct with me about the types of cars. His team that hel I renamed him "sparky". Light of the dealership but very understanding and catering. He was direct with me about the types of cars. His team that helped me get into my car were very understanding and most importantly honest. Even if I didn't buy a car, the honesty is what stood out to Mr. Thank you Jr aka sparky and team. More

Over a month ago, I purchased a Lexus GX460 from this dealership after driving more than 3 hours to see the vehicle. Upon arrival, I discovered damage that had never been disclosed beforehand. The sales dealership after driving more than 3 hours to see the vehicle. Upon arrival, I discovered damage that had never been disclosed beforehand. The sales manager acknowledged the issue and assured me that if I took the vehicle that day, they would cover the repair costs at my local body shop and reimburse me in full. Since then, it has been over a month of repeated phone calls, text messages, and follow-ups. Each time, I am told that payment has been "sent," yet no one can provide a tracking number, proof of payment, or any meaningful update. Communication has been poor, and my attempts to resolve this matter directly with the dealership have gone nowhere. I am writing this review in the hope that someone above the dealership level will become aware of this situation and help bring it to a resolution. I simply expect the dealership to honor the commitment that was made to me at the time of purchase. If this matter cannot be resolved promptly, I will have no choice but to pursue assistance through the Better Business Bureau and the State Attorney General's Office. I would much prefer to settle this directly and amicably, but after more than a month of unanswered calls and unfulfilled promises, I feel compelled to make my experience public More