I don't often take the time to write reviews, but every - Jason Salemi
I don't often take the time to write reviews, but every once in a while, you come across someone who goes so far above and beyond that you feel compelled to recognize them. **Raymond Hill (Ray) at Courtesy Hyundai in Tampa is one of those people.**
I'll be the first to admit that shopping for or leasing a car is not something I typically enjoy. But from the moment I met Ray, I knew this was going to be a different experience. He was incredibly kind, down-to-earth, patient, and, perhaps most importantly, a genuinely good listener. I never felt pressured, rushed, or like I was just another customer he was trying to sell a car to. He took the time to understand what I wanted, answered my questions, and made the entire experience feel comfortable and easy.
And here's the part that surprised me most: **I actually enjoyed the day!** I drove home in a beautiful new 2027 Santa Fe, feeling like I had gotten a very fair deal and, even better, had spent the day working with a really good human being.
I also want to recognize the other employees I interacted with at Courtesy Hyundai. Everyone was professional and courteous. But Ray was the person who truly made the difference. He took care of me from the very first minute, stayed attentive throughout the entire process, and continued looking out for me even after I walked out the door.
Perhaps the biggest compliment I can give Ray is this: **I had every intention of going back to Kia and leasing the same vehicle I had been driving. Instead, I ended up switching to Hyundai, and Ray is undoubtedly the reason why.**
I did discover one flaw in Ray's character, though. Apparently, he roots for the wrong "Bay." He's a Green Bay Packers fan, right here in Tampa Bay! But I suppose nobody's perfect, and given how wonderful he was throughout this experience, I'm willing to overlook that one questionable decision. :)
If you're considering a Hyundai, do yourself a favor and ask for Ray Hill. He's the kind of person who reminds you what great customer service is supposed to feel like.
Thank you, Ray. I genuinely appreciate you!
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