Naples Nissan
Naples, FL
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803 Reviews of Naples Nissan
I like the way Naples Nissan gets the job done quickly and effectively. Thankyou I may pay a little more but least I know they are giving my car the best care. and effectively. Thankyou I may pay a little more but least I know they are giving my car the best care. More
I would have recommended this Dealership at one time but not anymore. I had an excellent Salesman by the name of Blake Walker, at one time, who sold Me My Nissan Sentra SR. I was given one keyfob when I got not anymore. I had an excellent Salesman by the name of Blake Walker, at one time, who sold Me My Nissan Sentra SR. I was given one keyfob when I got the car. I had stopped in several times for tire pressure but & another time for something wrong but not able to get the extra keyfob made. I called a few times but I made it a point if I was going to wait it would be on a day when Blake was working to talk about refinancing. Then I left several messages w/no call back from Him. I eventually tried to leave another voicemail & His voice was removed. I then knew something was wrong. I got ahold of a Salesman who told Me He had gotten into an accident & would be out for a few months. I was pretty shocked. A few months led into 6 months. Finally I called & told another salesman My dilemma regarding this keyfob owed to Me so He looked up My file & said Blake never made a note of it. That puzzled Me. He was very meticulous. Then it had been 6 months from this accident I was told He was in, I got coupons for the oil change & My car needed that done so I thought let Me go in & talk to His Dad who is the Owner of this Nissan in Naples, FL & ask Him to speak to Blake on My behalf & while I am getting My oil changed & I will get the tires rotated as well I can get this keyfob that is owed to Me. I walked in & asked for His Dad & a guy by the name of Justin True, General Manager, walked over & told Me I just missed His Dad. His Dad left the Company about 30 days ago. I was rather shocked. I said: “And Blake? When is He coming back?” He said, “Never”. I said, “Never? Well, can You call Him for Me to verify this keyfob that is owed to Me please?” Mr. True then proceeded to put Me though the third degree as to why I didn’t get the extra keyfob sooner than this. Well, appendix operation, Drs appointments, Blake’s accident & getting the run around as to when He was coming back because He forgot to type it in My file…..He told Me He can’t call Him. I just looked at Him thinking: I am going to do business with a Nissan General Manager who doesn’t want to pick up where Blake left off? I asked Justin True how much is this extra keyfob going to cost Me out of pocket ? He said: “ Well, let’s see there’s $300 plus another $300 so $600 total.” I just stared at Him to think to Myself that this General Manager doesn’t know how to walk in Blake’s shoes now does He? I drove home, just had My Coupon for the oil change special done & My tire rotation done & had a great Service Department Guy by the name of Dave Deberardis take care of Me & explained in more detail about My dash board to Me. I then drove home thinking to Myself I have nothing nice anymore to say about this dealership except the Service Dept Guy Dave. Now I write this review letting people know how this Nissan dealership is being run & feeling bad Blake won’t be there anymore. More
Recently purchased a new Nissan and my salesman Peyton was great. He was very thorough on finding out what vehcile would be best for me. He worked with me on pricing and got me into a brand new 2027 Altim was great. He was very thorough on finding out what vehcile would be best for me. He worked with me on pricing and got me into a brand new 2027 Altima. More
Outstanding service from start to finish! The entire maintenance team was professional, friendly, and extremely helpful. They went above and beyond to make sure everything was taken care of. The entire maintenance team was professional, friendly, and extremely helpful. They went above and beyond to make sure everything was taken care of. Their attention to detail and excellent customer service truly stood out. I couldn’t be happier with the experience. Five stars all the way! More
Rating: 5 stars (Service) Title: Service that feels personal I own a 2025 Nissan Sentra and have been very pleased with the service at Naples Nissan under its new ownership by Mr. Yoeman. Nikos Bethen personal I own a 2025 Nissan Sentra and have been very pleased with the service at Naples Nissan under its new ownership by Mr. Yoeman. Nikos Bethenis called me personally, not just to say hello, but to ask how my service experience had gone. It’s rare for a dealership to follow up like that. We also found out we both came from New England, which made the conversation even better. At the service counter, Tony Lopez and Linda are courteous, attentive, and professional every time I come in. Christian is a great service advisor as well. They make it easy and treat me like a person, not a work order. Five stars. I’m happy to recommend Naples Nissan for both sales and service. Dr. Eliot Sherr More
Naples Nissan: 5 Stars I can’t say enough good things about the new ownership and team at Naples Nissan. The change is obvious from the moment you walk in. The atmosphere is welcoming, the staff is atten about the new ownership and team at Naples Nissan. The change is obvious from the moment you walk in. The atmosphere is welcoming, the staff is attentive, and everyone seems to take real pride in how they treat people. Chad Bessemer and Justin True deserve special recognition. When I asked for specific paperwork and information, Chad didn’t just promise to send it. He invited me to come in on Monday so he could present it to me in person. That kind of transparency and willingness to take the time is exactly what a customer hopes for, and it shows real respect. Justin was equally professional and helpful, patient with my questions, and clearly invested in doing right by me. Both men reflect the standard the new management has set. Adrian Gomez, Julian Fominaya, and Peter were also excellent. Each was courteous, knowledgeable, and genuinely helpful. They made the whole experience smooth. Everyone there also loves my Chihuahua, Bandit. Julian Fominaya and the rest of the staff greet him like an old friend, and he adores them. It tells you a lot about a place when the team is that warm to a little dog. The new ownership has built a team that treats customers like people, not transactions. I highly recommend Naples Nissan to anyone shopping for a vehicle or needing service. Dr. Eliot Sherr, DPM, FACFAS, ABPS, PhD Former owner of a large podiatric surgery practice just outside Boston, Massachusetts More
The dealership was clean and offered several amenities while I waited for my car’s service to be completed. My service adviser, Christian, was very helpful and polite and explained things well. He kept me while I waited for my car’s service to be completed. My service adviser, Christian, was very helpful and polite and explained things well. He kept me up to date during my wait. More
On November 5, 2026, I requested documents related to the purchase of my 2025 Nissan Sentra, and I want to thank Justin True, General Manager of Naples Nissan, for his prompt response. Mr. True treated my r purchase of my 2025 Nissan Sentra, and I want to thank Justin True, General Manager of Naples Nissan, for his prompt response. Mr. True treated my request with the seriousness it deserved. He did not delay, deflect, or pass me along to someone else. He took ownership, made sure I received what I asked for, and handled the matter in a professional and courteous way. He did all of this in a timely manner, even with the sale Naples Nissan is currently running and the extra demand that brings. Transparency like that builds trust, and it is exactly what a customer hopes for from a dealership’s leadership. It is rare to find a general manager who personally stands behind his dealership’s customers after the sale. Mr. True showed integrity, accountability, and real respect for me as a customer. I am grateful for his attention and his follow-through. I would not hesitate to recommend Justin True to anyone considering Naples Nissan. A manager who responds the way he did sets the standard for the industry. Dr. Eliot Sherr More

