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Naples Nissan

Naples, FL

2.8
719 Reviews

3640 Pine Ridge Rd

Naples, FL

34109

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719 Reviews of Naples Nissan

March 04, 2024

After receiving an email saying my Nissan Pathfinder has some recalls , I decided to make the journey to Naples Nissan. Instead of telling me the recalls were complete, they decided to do a full inspection More

by andrewbishop266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Machado
February 02, 2024

I came in to get my brakes bled because I thought that was the problem with my truck. They called me a little bit later and told me no the problem was the brakes were bad and I needed rotors as well and More

by shelbysou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim
January 19, 2024

Great sales team, horrible management, the will make waste your time without even considering how valuable ppl times is More

by Brugalito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario Alberto
December 08, 2023

Although the on line price was fair and the salesperson, Camillo, was very good once we got to actual purchase the sales manager began adding fees for a warranty I DID NOT want to purchase and a fee to reco More

by KB1976
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
camillo
November 15, 2023

I am doing a follow up review on my purchase of the 2014 Buick Verano. This morning I got phone call from Del the General Sales Manager, and he told me that he just heard about my deal and that there was a More

by campbelljy05718
Recommend Dealer
Yes
Employees Worked With
Del, Ryan, and Cindy, Victoria Machado
Nov 17, 2023 -

Naples Nissan responded

Hi, we are pleased to hear of your experience with us here at Naples Nissan. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Nov 17, 2023 -

campbelljy05718 responded

I would like to correct the name of the finance manager that I dealt with. Her name Is Lori, and she has been wonderful through the whole car buying experience at Naples Nissan. She is very thourough, hard working, and she does everything she can to get the deal done. Thank you so much Lori for your help and I appreciate you!!!

November 14, 2023

I purchased a 2014 Buick Verano eight days ago. The salesman told me the price of the car was 9,000.00. When I signed my loan papers I saw that the price of the car was 13,600.00. The finance manag More

by campbelljy05718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager
November 05, 2023

I drove 3 hours to get to the dealership. The online ad shows $6000.00 over Kelly blue book. The trade in blue book of my truck is $29000.00, which means by their ad, I should have been offer More

by brianirismonnett
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Victoria Machado
November 01, 2023

I called the dealership and spoke with someone over the phone just to buy out my lease as is, they told me it wouldn’t take more than 45 minutes. However, they attached several warranties that I asked to g More

by amber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victoria Machado
Nov 03, 2023 -

Naples Nissan responded

Hi Amber, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. If you are willing to give us the opportunity to correct this, please contact us at (239) 572-0486 so we can understand your situation better in order to try and turn your overall experience around. Thank you, Naples Nissan Management

November 01, 2023

Will not stand behind their warranty, service is shady at best, service manager is rude, and untruthful. More

by selvagebrad
Recommend Dealer
No
Employees Worked With
Victoria Machado
September 22, 2023

Big men controlling women They think they're smarter than women They will screw you over Take someone who will stand up to them They walk all over innocent women for sport!!!!! More

by ldbobay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Roberson , Victoria Machado
Sep 22, 2023 -

ldbobay responded

Beware what words you use online in Florida Ron DeSanctimonious has made this law called the BAKER ACT. If you use certain words, Naples Nissan will send the cops over to your house and have you arrested and sent to a mental facility where they can keep you against your will for seven days, I was kept. At https://www.parkroyalhospital.com/ They ruined my life. That hospital was traumatizing. It was the executive assistant that thought she needed to save me. Haha. Right. Needed to shut me up more like it! Memmott

Sep 22, 2023 -

ldbobay responded

Dishonorable Disgraceful They will do anything to make one more dollar They don't care about you They only care about their bottom line Especially the team of general manager and executive assistant, who happen to have the same last name Memmott.

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