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Naples Nissan
Naples, FL
719 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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719 Reviews of Naples Nissan
December 13, 2024
car was making very loud noise while driving, service determined it was a front wheel bearing and it needed replacing, i said ok, i waited for 1 hour 20 minutes the car was done, the part was $257.00, yo determined it was a front wheel bearing and it needed replacing, i said ok, i waited for 1 hour 20 minutes the car was done, the part was $257.00, you and i can but this part in any auto parts store for $99.00,im sure they but it for less, the labor was $603.00, so for this breaks down to approximately $400.00 an hour, i hope they are paying the mechanic at least a $150.00. NEVER GOING BACK More
by SPAZ1948
Employees Worked With
service mgr
November 30, 2024
Jalil is a great salesman. He was not just pushing me in to a vehicle. I never thought I could get the deal that I got from Naples Nissan. This is the third vehicle I’ve bought He was not just pushing me in to a vehicle. I never thought I could get the deal that I got from Naples Nissan. This is the third vehicle I’ve bought from them not because the vehicles aren’t great, but because I get a little bored with them. Jalil Helped me to pick a vehicle that I was happy with this time instead of something that I just would settle for. I ended up with a 2024 Pathfinder, SL AWD moving from a frontier I love the frontier but just needed some more room and of course, the bells and whistles and he couldn’t have been more right. I also want to give some credit to Blake for spending so much time on the phone with me helping me to make the trip to Naples worthwhile from Cape Coral. Don’t just think because they’re in Naples that everything is more expensive. They are more than willing to work with you and your budget. More
by Jazzeve2010
Employees Worked With
Jalil
November 06, 2024
Iggy did an amazing job helping me with the purchase of a 2024 Sentra for my son! With the banks not on our side, he fought hard alongside his managers, Justin and Arquimides, and made it happen! Thank you 2024 Sentra for my son! With the banks not on our side, he fought hard alongside his managers, Justin and Arquimides, and made it happen! Thank you Iggy and Naples Nissan! More
by LisbeydiG
Employees Worked With
Ignar “Iggy” Gonzalez, Justin True, Arquimides Oduardo
September 23, 2024
I just bought my 2d Nissan Rogue! My salesman, Jalil, was wonderful. He was professional, funny (it takes a long time to buy a card), and put up with me on a hot Saturday (95 degree My salesman, Jalil, was wonderful. He was professional, funny (it takes a long time to buy a card), and put up with me on a hot Saturday (95 degrees!) showing me 6 different vehicles. He is also helping me get the cargo cover which unfortunately is missing from the new vehicle. That really shows dedication! Thank you, Jalil! More
by E8pamela
Employees Worked With
Kristi (Finance) and Camil
August 23, 2024
I had the best experience a couple of weeks ago with my salesman JALIL. He was the most pleasant,knowledgeable, and nicest salesman I have ever felt with while buying car. He treated me with such respect. salesman JALIL. He was the most pleasant,knowledgeable, and nicest salesman I have ever felt with while buying car. He treated me with such respect. He was soft spoken and just so kind. There was no way I was going anywhere else to buy a car. He was not pushy at all. The decision was all mine and because of JALIL I bought and drove away in my dream car. Next time I’m looks for another car, I’ll be looking for JALIL . Thank you for making my experience so pleasant. Paula More
by happy girl
Employees Worked With
Victoria Machado
August 04, 2024
I purchased my 2016 Nissan Rogue from Naples Nissan on Pine Ridge Rd. in Naples Florida. They advertised that the vehicle came with a lifetime from Total Warrant Service. I trusted Naples Nissan to keep m Pine Ridge Rd. in Naples Florida. They advertised that the vehicle came with a lifetime from Total Warrant Service. I trusted Naples Nissan to keep me informed of any issue. Overtime I had put my copy of the warranty with some other papers and put them in my storage. So when my CVT transmission went out on 10/12/2023 I took it back to Naples Nissan to get it repaired. I was told the transmission was not covered, so I had to pay for it out of pocket $5711.66. When I was able to get into my storage and read through the warranty I saw the transmission was covered so I called Naples Nissan, they said for me to get the paperwork sent to them. Then I had to fight with them to turn it over to Total Warranty Service. I was told from Naples Nissan that Total Warranty Service would not pay, but I believe they should go by the Warranty. Total Warranty Service has denied my claim for reimbursement for my transmission that had to be replaced in my 2016 Nissan Rogue. Even though I have met all the requirements laid out in the Warranty. More
by jbbarron7
Employees Worked With
Victoria Machado
May 03, 2024
Worse car buying experience ever stay away. After paying life time warranty on the car that I purchased 2011,when it was time to fix the bad cvt transmission,the third party insurance company t After paying life time warranty on the car that I purchased 2011,when it was time to fix the bad cvt transmission,the third party insurance company they use doesn’t want to pay .They make it seems like the warranty is coming from Nissan when you purchase the vehicle.Is a big scam,when is time to fix your vehicle they don’t want to fix it and then they try to sell me another new car with the same warranty and when I refuse the warranty they didn’t sell me the vehicle. Shame on you with your dishonest practice. More
by george
Employees Worked With
Mario
April 06, 2024
Bought my Sentra new from them. Since then they no longer wash or vaccume your car. I had recently had a problem that my ignition key would not come out. They replaced the key cy Since then they no longer wash or vaccume your car. I had recently had a problem that my ignition key would not come out. They replaced the key cylinder. It did not fix the problem. They said it must be something was spilled on the shifter. Its just a lie. They said Nissan would not cover something they thought I did. I didn't do anything. They wanted to charge me for an entire new shifter console. I left and will never return. They don't stand by their cars. The service tech was Chris. What a joke. My next car will be a Toyota or Honda. More
by fargoc
Employees Worked With
Chris
