Naples Nissan
Naples, FL
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719 Reviews of Naples Nissan
Everything about our experience was positive from the moment we approached the showroom.We were treated with friendliness, respect and professionalism at every turn. Each member of the staff, beginning moment we approached the showroom.We were treated with friendliness, respect and professionalism at every turn. Each member of the staff, beginning with our salesman answered our questions , concerns and needs with respect and flexibility. We felt they were there to provide us with what we needed and made every effort to fulfill our needs and wishes....Providing all the information we needed in order for us to make an informed and timely decision. Buying a car has not always been a completly pleasant experience.....it was this time. More
This was my second time purchasing a vehicle from John Marazzi Nissan, and as usual my experience was perfect. My salesman did everything he could to get me into the vehicle I wanted, and all other emplo Marazzi Nissan, and as usual my experience was perfect. My salesman did everything he could to get me into the vehicle I wanted, and all other employees were extreamly nice. They did everything in a timly matter, and made sure my needs came first. More
Mr. Marazzi, Last Tuesday I came into work, my husband Mr. Marazzi, Last Tuesday I came into work, my husband and I work at the same facility, my 2002 Mustang had seen better days in the last 8 years. I k Mr. Marazzi, Last Tuesday I came into work, my husband and I work at the same facility, my 2002 Mustang had seen better days in the last 8 years. I knew I would be hard to finance, and I was not sure what would happen, I was actually waiting for the reply that I was out of luck. This started with email with Connie Monroe, on 11/3/2010, by the end of the week 11/5/2010, I came in, opened up the email and had the notice from Connie that I was approved, I truly was surprised, excited, and a whole lot of other emotions at the same time. I was amazed at minimum, I am not sure how your team did this but they did, and all of them very professional, and very honest with me in this experience, I did not even want to come for a test drive until I knew we were approved. Trey was the salesman, and Sal was in there to, both of which I might add seem to be a good part of the Marazzi team, they were fantastic, honest and right on top of things. Then we get to the finance office, we had Dina, who was also very courteous, and organized and had us in and out in no time. You are fortunate to have team members at your facility there that are this good, and this aware of customers needs, no matter the economic background or other issues they may have, they were all extremely helpful, and just plain good down to earth people. I am now enjoying driving my 2011 Nissan Sentra, which by the way, I was not even sure of what I was getting, or what color!! They found the car that I could finance, and they did very well in every aspect of this deal. Please let each of them know how much my husband and I enjoyed meeting them, and having them work for us, which they did and they did an outstanding job each with their own part in getting me in a new car. I will most certainly make sure that anyone looking for a car knows to give your team an opportunity to make a dream come true for them as they did for me. Thank You All Very Much Sincerely, Betty and Mark Greim More
Saleman was low keyed, no pressure, but when we decided to buy he was efficient and helpful and we negotiated a fair price with the dealer. They have followed up to make sure we were happy with the car and to buy he was efficient and helpful and we negotiated a fair price with the dealer. They have followed up to make sure we were happy with the car and have stayed in contact to this day. Also service at the dealer has been quick and effective. More
Having purchased many a new car, in several states, this was the easiest, most pleasant experience my husand and my self ever had. No hassels, just honest dealing with buying a new car. Joe gave us no pre was the easiest, most pleasant experience my husand and my self ever had. No hassels, just honest dealing with buying a new car. Joe gave us no pressure, only knowledge about what we asked. For the first time, I felt that he, and the entire dealership cared about what I wanted to purchase, and strived to make it was pleasant as possible - they continue to keep in contact to make sure that I remain happy, and I am. When another car is in our future, This is the only dealership we will do business with More
RE: Letter of Reference – Joe Sierra, Sales Consultant RE: Letter of Reference – Joe Sierra, Sales Consultant Joe, you are the man! Thank you for working so hard for me in order to finalize the purc RE: Letter of Reference – Joe Sierra, Sales Consultant Joe, you are the man! Thank you for working so hard for me in order to finalize the purchase of my 2009 Maxima with the Sport Package…….I absolutely love the car…..in fact, I found myself going out to my parking lot outside my condo twice last night just to sit in and admire the awesome interior and get familiar with the navigation, Ipod set-up and XM Radio. Hey, please keep that to yourself, I don’t want my neighbors think I’m crazy…..ha Joe, you took the time, had the patience, knowledge and negotiating skills for this deal to come together….thank you, I really appreciate you working so hard to help me get this car. And, one more thing, when I drove the car today (not even 24 hours after I drove it from your dealership), I love it even more….I just can’t get the smile off my face owning this beautiful car. Thanks Joe for a job well done…..keep up the good work so others will be able to enjoy their purchase as much as I do. Sincerely, //Signed// Jim Jablonski Naples, FL More
Our experience was very enjoyable,there was no presure every one was very nice,specilly Frank Cabano and his general maneger,even though the car has not been delivered beacuse of extras that are been adde every one was very nice,specilly Frank Cabano and his general maneger,even though the car has not been delivered beacuse of extras that are been added, we are excited and we now that it will be just what we asked for. Sicerely Frank & Alicia Menendez More
Great Price, Friendly Service. Dealership requested additional $2000.00 the day after car was purchased by electronic contract or "would have car towed back to dealer". Now dealer has suspended our ext additional $2000.00 the day after car was purchased by electronic contract or "would have car towed back to dealer". Now dealer has suspended our extended warranty and wants $1000.00 more for it too. We have contacted consumer affairs at Nissan and written letters to 6 top executives at Nissan North America, Inc. We are still attempting to resolve the extended warranty issue; we have already paid $1,584.00. More
I have purchased a lot of cars in my life and like most educated consumers today, I spent some time on line. First deciding the make and model and second shopping the dealerships. There are two Nissan deal educated consumers today, I spent some time on line. First deciding the make and model and second shopping the dealerships. There are two Nissan dealers in my area and I requested information from both of them. Both dealers had similar pricing but where they differed was the professionalism that the sales person at Marazzi Nissan displayed. Nick was both knowledgeable and cordial. He seemed to understand that I was in fact well researched and he more or less let me lead the way through the process. This was an exceptional experience from start to finish. I decided on the new Maxima and I love it. More