Amazing Dealer shop! - keiakihito
Amazing Dealer shop! Highly recommend! I had a great first experience purchasing a certified car from the dealer shop. Joseph Finley and other staff members worked incredibly hard for my wife and me. I appreciate these 3 aspects.
1. Transparent discussion based on the document: All the staff members explained every single fact based on the document, including figures, which helped us to a fast and clean process. Also, they are willing to answer for our questions over and over again, even when they were working overtime approaching midnight!
2. Professional manner and smooth process: The dealer’s team has its own special division and collaborates efficiently to ensure a smooth and efficient procedure, such as inspecting my trade-in car record, financing, choosing warranty options, and DMV paperwork. All the members kindly explained every single detail when we asked based on the documentation.
3. Very reliable support: They didn’t recommend over-spec options, and great follow-ups after finishing the entire process. Joseph is willing to take a phone call from me about any kind of questions about the vehicle. So that I can surely rely on the dealer team long term after purchasing a vehicle.
Based on my experience, I highly encourage you to visit there and ask a bunch of questions and concerns about your vehicle. I am sure you will have a clearer picture and road map of your car. The Crown Lexus team is a “real deal”.
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