Lexus of Roseville

I want to share a serious issue I experienced with Lexus of Roseville that others should be aware of. When I purchased my EV, I was told I would be eligible for the federal tax credit. Based on that, I m of Roseville that others should be aware of. When I purchased my EV, I was told I would be eligible for the federal tax credit. Based on that, I moved forward with the purchase. During tax filing, my CPA discovered the vehicle was not eligible. The reason: the dealership failed to submit the required IRS “time-of-sale report.” Here’s the critical part — this is not something that can be fixed later. If the report is not submitted correctly at the time of sale, the IRS will not issue the credit at all. Because of this error, I permanently lost a $4,000 tax credit. The dealership acknowledges they should have completed this step, but has refused to take financial responsibility. This is not a small oversight — it directly impacts thousands of dollars and cannot be corrected after the fact. More

Lexus of Roseville is the only place I will have my car serviced as Chris Lawson is the most know Knowledgeable and trusted service tech that I have enjoyed dealing with in these past 3 years, I have purc serviced as Chris Lawson is the most know Knowledgeable and trusted service tech that I have enjoyed dealing with in these past 3 years, I have purchased both my Lexus vehicles from Lexus of Roseville More

Mariselo was very polite and professional. He gave us a lot of information on the TX and did not pressure us. He responded quickly via texts and always provide us with statuses. The buying pro He gave us a lot of information on the TX and did not pressure us. He responded quickly via texts and always provide us with statuses. The buying process went smoothly. More

It was great working with tristan I will recommend this dealer ship to my friends especially especially especially working with trishan dealer ship to my friends especially especially especially working with trishan More

The people here are great. What a way to start a service appt, Brandon Staton, greets you with a big smile and welcome. He gets you check-in in quickly. Ashley Pullin, service What a way to start a service appt, Brandon Staton, greets you with a big smile and welcome. He gets you check-in in quickly. Ashley Pullin, service advisor , explains your service fully. If you have any follow-up questions while waiting for your vehicle, she is ready to answer them. The car is always washed. Waiting area is always clean and stocked with snacks. More

Excellent customer service and easy transaction. Ashley was very nice and accommodating. Highly reccomended. Very satisfied with service. Ashley was very nice and accommodating. Highly reccomended. Very satisfied with service. More

Excellent customer service especially Ashley. Highly recommended. Staff in this dealership are nice and accommodating. Highly recommended. Staff in this dealership are nice and accommodating. More

Every thing was great. You do your service on high quality. Always satisfied when coming You do your service on high quality. Always satisfied when coming More

They service was excellent and handled my experience quickly and seamlessly. Thank you for your care quickly and seamlessly. Thank you for your care More

I am so glad that I have decided to visit the Lexus Roseville location and get my new car. The sales person has been very helpful and very knowledgeable about the vehicle. They have a very good custom Roseville location and get my new car. The sales person has been very helpful and very knowledgeable about the vehicle. They have a very good customer service team and I will definitely keep going back for my car maintenance and recommending them. More