44 California Lexus Dealers

I had a great experience at Lexus of Valencia. - syrrupp

I had a great experience at Lexus of Valencia. Luis, my salesman, was extremely helpful, knowledgeable, and never pushy. He communicated clearly, made the process comfortable, and I never felt pressured at any point. His very affable style put me at ease. There was a small issue with a cargo cover that I believed should have been included, and he handled it quickly, professionally, and with real tact. It made me even more grateful that I chose to work with Keyes Valencia. The finance manager was also very pleasant, easy to work with, and genuinely personable. Overall, I would happily recommend Keyes Valencia to anyone looking to buy.

Everything was great! - Tgarr1966

Everything was great! They made everything as easy as possible. Even a couple things I had to bring my car back for was easy and they even filled my car up for me. I would definitely recommend this dealership and when in the market for another car in the future, I would definitely buy from CarMax again!!

Always A great experience at Lexus! - Beautyfxaesthetics

Always A great experience at Lexus! Book/Schedule your service appointment with Sammy! He’s great and very knowledgeable, making the experience smooth and pleasant!

What can I say, carmax is always great searched online - idris tate

What can I say, carmax is always great searched online found the car I liked and they shipped it to norco quickly. Norco was great, they had it ready for me, I’d alway prefer a nice detail on the wash but the car was as advertised. Exoress pick up was about 40 minutes only because I got there right when they opened otherwise great experience.

The salesperson- Jalen was helpful and patient when it - David506

The salesperson- Jalen was helpful and patient when it came time to decide on the right car. He had great insight of many car-pros and cons to help with the decision process. No big push to buy a guy like many other dealerships. Overall, a no hassle process from beginning to end.

I would never recommend Keyes Lexus to anyone. - govan.chernov19881

I would never recommend Keyes Lexus to anyone. My brother and I purchased a Cybertruck and, within the second month after buying it, we went back to the dealership to cancel the extended warranty because it simply wasn’t something we needed. The finance manager personally told us that he would submit the cancellation request that same day and that there would be no problems. We completed and signed all the required paperwork. That was four months ago. We have not received a single dollar of the refund. Since then, I have called the dealership at least six times. Every time I was told someone would call me back or connect me with the manager, but that never happened. I also drove back to the dealership twice trying to find the same manager who promised everything would be taken care of. He was never available, and nobody else was willing to help. What is most frustrating is that I was given a promise face to face that turned out to mean absolutely nothing. We trusted them, completed the paperwork exactly as instructed, and then were completely ignored. Four months later: No refund.No follow-up.No phone call. No accountability. This has been the worst dealership experience I’ve ever had. If this is how they treat customers after the sale, imagine how they’ll treat you once they already have your money. If you’re considering buying a vehicle, I strongly recommend choosing a different dealership. Based on my experience, I cannot recommend Keyes Lexus to anyone. I sincerely hope no one else has to go through what we did.

Recently, my husband and I purchased a Lexus NX 350h at - Wendy

Recently, my husband and I purchased a Lexus NX 350h at Lexus Escondido. Our experience started out pleasant enough. Our sales rep, Michael, was friendly and knowledgeable and facilitated a test drive as soon as we expressed interest. Our only disappointment with Michael was that he said our old car only had a trade-in value of $7500 despite showing him an offer from Carmax for $10,000. Michael said he didn’t believe Carmax would give us $10,000 and offered us $8,000. We declined his offer, and went back to Carmax. They paid us $10,000. Thank you, Carmax! Regardless, our overall experience with Michael was fine, but that was only a portion of the purchasing experience. Unfortunately, our experience in financing was so awful that we really regret not walking out and going to another dealership. My husband and I have both purchased from various dealerships many times. Heading into financing, we were prepared for a sales pitch, as we know it is part of the process. However, we have never had such an unpleasant experience as we did with Misael. He started out friendly enough, but was soon lecturing us on our intent to pay off our loan early (which we had not even brought up to him). We did not appreciate his unsolicited advice. My husband and I are intelligent, well-educated retired teachers, but he spoke to us in a condescending manner. After we refused his hard sell on the warranties, he became very unfriendly, more condescending, and more aggressive with his sales tactics. He made comments like, “These warranties are especially important for folks like you”, implying that we could not afford repairs. He used the phrase “Folks like you…” or “People like you…” in a disrespectful manner several times. In one attempt to change our minds about the warranties, he told us that we would likely have this car for the rest of our lives (I’m only 58; my husband is 61). He attempted the hard sell on THREE different occasions during the process even after we made it very clear that we did not want to purchase any additional warranties. Several times, he mentioned that more and more people are bringing in their cars for repair because of all the new technology. That didn’t make us feel very confident in Lexus! He even had the nerve to ask, “Have you even owned a luxury car before?”. My husband and I felt extremely uncomfortable and disrespected throughout the whole finance process. Misael made many assumptions about us! As stated earlier, we regret not walking out and going to a different dealership. We have a choice in where we want to spend our money, and no one deserves to be treated as we were. Buying a new car should be exciting and uplifting. As a customer, you should feel valued and appreciated. We felt judged and belittled. So far, we love our new Lexus. But if we decide to purchase another in the future, it will NOT be from Escondido Lexus.

Leased RZ 450e fleet (loaner) with almost 7000 miles in - Sheila

Leased RZ 450e fleet (loaner) with almost 7000 miles in 2025 I was assured by salesman Walid that the car has flat run tires. Finance service tried to sale expensive extended warranty on parts that they were covered by factory for the duration on my lease but he did not disclosed about factory warranty for tires Following my 20,000 miles service I find out that 4 tires must be replaced with almost$2,000 and there is no factory warranty on them Contacted sales manager and salesman no response It is a very disappointing experience from dealership as a 30 years customer

My experience with Valley Lexus was far better than my - Nicolas

My experience with Valley Lexus was far better than my expectations! My wife and I were shopping around for our first family size vehicle. We had gone to most other car dealerships to test drive and select a vehicle. Every single dealership we went to, we met a version of the “stereotypical care sales man”. I caught each in multiple lies not only about the vehicles they offer, but also lies about other dealerships and cars. My wife and I had the pleasure of meeting Trevor Ravelli. He was very courteous, knowledgably about all aspects of cars, and just a good down to earth gentleman. He was able to answer all my questions, and we even left to go check out other vehicles after the test drive. He never put down any other brand, dealership, or type of vehicle. He just informed us on the pros and cons and allowed us to make up our own mind. He is the reason my wife and I returned and bought a vehicle. In this day and age, finding a sales person who looks out for the customer, cares about the product, and makes the experience a hassle free is exceeding rare. My wife and I are very happy with the experience, and I would highly encourage anyone looking for a Lexus to give Trevor Ravelli a call.

We saw a RX450hl advertised on Carfax and stoped by the - m.garrison

We saw a RX450hl advertised on Carfax and stoped by the dealership to see the car. We were greated by Valerie Guzman and she made us feel very comfortable. She has a very warm personality and showed a lot of interest in our needd and wants. She showed us the car and we decided to move forward with the purchase. She handeled the transactions with dignity and great understanding. We made the purchase and are very happy with the experience.

Outstanding Experience with Lexus Westminster. - Kennynguyen03

Outstanding Experience with Lexus Westminster. Very Honested and professional. Love the way Ryan and Scott Bùi take care they Customer. Looks forward to do Business them again.

EXCELLENT DEALERSHIP! - Doug

EXCELLENT DEALERSHIP! Bought my new Lexus in no time wasted! Bee and Eva were EXCELLENT in helping me! Coliseum of Lexus is where to go to get your Lexus -- PRICES ARE WAY BETTER THAN ANY OTHE LEXUS DEALERSHIPS I HAVE BEEN TO! Roubie, General Manager, makes sure customers are satisfied! Doug

I have had multiple visits here. - xmarc999

I have had multiple visits here. The staff are all friendly. I had an initial great experience with Chris Samler, who sold me a Certified PreOwned Lexus. Shout-out to Lars also, who plainly discussed the pros and cons of various service packages. My subsequent visits were all with service personnel, mostly for maintenance, thank goodness. All the service personnel are knowledgeable, professional, competent, and friendly. Freeman Lexus (and Freeman Toyota) are family-owned, and the pride of ownership shows. I highly recommend this dealership both for sales and service. I read some of the negative reviews here and they are so far off of my experience that they make no sense to me. In all my contacts with Freeman Lexus, they have always spoken and acted with integrity.

My Service Consultant, Dustin K, is always so pleasant - bellbus

My Service Consultant, Dustin K, is always so pleasant and helpful. I was able to pick up a loaner and do what I had to do and pick up my car when it was ready. Historically, I do not use the dealership for maintenance but Motor City Lexus has won me over.