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Fresno Lexus

Fresno, CA

Overview
Reviews
4.9
140 Reviews
Call Dealership (559) 354-5500

777 West Palmdon Drive

Fresno, CA

93704

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Showing 140 reviews

May 20, 2024

Great visit to Fresno Lexus for 90,000 mile servicing. Ricardo was awesome, keeping me informed of issues found. Pleasant waiting area. Everything pristine. More

by M Freitas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Pichardo
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Helpful
May 12, 2024

I love Fresno Lexus! They give me such great service; I've purchased FIVE RX 350's from them in the past years! They are my go-to auto dealer. would not trust my wonderfu More

by sophieab
Recommend Dealer
Yes
Employees Worked With
Scottie Vang
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May 13, 2024 -

Fresno Lexus responded

sophieab, we are thrilled to hear about your positive experiences with Fresno Lexus! Thank you for being a loyal customer and trusting us with your auto needs. We appreciate your kind words and look forward to continuing to provide you with excellent service in the future. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

Helpful
May 02, 2024

Great car buying experience! I was out the door within two hours. Thank you very much. More

by Satisfied Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irene
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May 03, 2024 -

Fresno Lexus responded

Thank you for sharing your positive experience with us! We're delighted to hear that you were able to complete your purchase smoothly and efficiently. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

Helpful
April 15, 2024

Scotty is delightful to work with, went out if his way to meet our needs! More

by Drruths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Vang
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Apr 16, 2024 -

Fresno Lexus responded

Hi Drruths! Thank you for sharing your positive experience working with Scotty. We're thrilled to hear that he was able to exceed your expectations and provide exceptional service. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your feedback! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

Helpful
April 14, 2024

I went for a battery replacement and received Great service from my advisor and guest transport driver. More

by PK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jabob Debussey and Mr. Bob Robinson
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Apr 15, 2024 -

Fresno Lexus responded

PK, thank you for sharing your positive experience with us! We're thrilled to hear that you received great service during your visit for a battery replacement. Our team works hard to provide top-notch service, and we appreciate your feedback. We look forward to serving you again in the future. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

Helpful
April 11, 2024

Excellent service! Very knowledgeable & friendly! Checked my car thoroughly and all in good time! I recommend Lexis! More

by lynn91k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Schroeder
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Apr 12, 2024 -

Fresno Lexus responded

Hi Lynn, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Lexis. Our team works hard to provide top-notch service, so we're glad to hear that we hit the mark for you. We appreciate your recommendation! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

Helpful
April 10, 2024

You can’t beat the service and hospitality you receive when you visit Fresno Lexus! More

by Gibster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetri Reynosa
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Apr 11, 2024 -

Fresno Lexus responded

Thank you for the glowing review, Gibster! We're thrilled to hear that you had a wonderful experience with us. Providing top-notch service and hospitality is always our top priority. We appreciate your kind words and hope to see you again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

Helpful
March 27, 2024

Excellent customer service. I’m never disappointed. I had the sweetest service man this past week named Scotty keep up the great work. More

by lupelglo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty
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Mar 28, 2024 -

Fresno Lexus responded

Hi Lupelglo, thank you for your kind words! We're thrilled to hear about your positive experience with our service team, especially Scotty. We appreciate your loyalty and look forward to serving you again in the future. Take care! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

Helpful
March 26, 2024

Always excellent customer service! Every experience or interaction with service representatives have been great. Fresno Lexus reps always go above and beyond to ensure that we’ve felt More

by Candiceposton4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin
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Mar 27, 2024 -

Fresno Lexus responded

Thank you so much for the kind words, Candice! We are thrilled to hear that you consistently receive excellent customer service at Fresno Lexus. Our team is dedicated to going above and beyond to make sure our customers feel valued. We appreciate your loyalty and look forward to serving you again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

Helpful
March 25, 2024

Excellent customer service and communication from drop off to pick up. Love the mechanic video and having all questions answered by the video presentation. Scotty has been my best service manager. Always More

by Jeanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Vang
Report | Print
Mar 26, 2024 -

Fresno Lexus responded

Jeanie, thank you so much for your kind words and 5-star review! We're thrilled to hear that you had an excellent experience with us, especially with Scotty. We appreciate your trust and loyalty, and we look forward to serving you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

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