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Lexus of Pleasanton

Pleasanton, CA

4.9
1,651 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,651 reviews

July 25, 2026

It was excellent experience to me to be dealing with Lexus executives. I do visit several times and each time I got warm welcome. I will refer my experience to my friends and wish Lexus a better fortune More

by Krishan.hitechengineers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cacela, Zabi Nasiri, Jeremey Halden, DJ San Jaun, Austin Johnson, Gavin Lam
July 25, 2026

Steve Ann and Nader were fabulous! They were extremely nice and helpful. Thank you guys. More

by Mboitano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ann & Nader
July 25, 2026

We continue our business with Pleasanton Hendrick Lexus because of Jason Portillo, service advisor. Whenever our cars need service he is always patient and able to completely explain the service. We are More

by smcneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
July 24, 2026

Russell is a very friendly sales person. He is calm and is not a least bit pushy. He showed 3 cars patiently. He advised we chip in for premium model as it was a long term buy. He got us a More

by Happy101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell berkowitz
July 24, 2026

Been going here for 20 years. Always excellent service from Forrest Yee & Jason Portillo. I never felt I’m overcharged for anything. Recently bought 2 cars with Gavin Lam. Felt th More

by naldcc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Portillo, Forrest Yee, Gavin Lam
July 24, 2026

Easy experience from start to finish! We reserved, it was delivered and picked up with ease! More

by Heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Halden, Forrest Yee, Chris King
July 24, 2026

Great experience great service from Jeannette Pettit. Total confidence in her recommendations. I trust them with all my service issues More

by Hallcreek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
Jul 25, 2026 -

Lexus of Pleasanton responded

Thank you Hallcreek for sharing your experience with Jeanette and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 23, 2026

This was my first time working with Marisol and she made this experience seamless and wonderful. All my questions were answered throughly and she went above and beyond to take care of all our needs. More

by paguntalan.cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Jul 25, 2026 -

Lexus of Pleasanton responded

Thank you paguntalan for allowing us to earn your business and for sharing your experience with our teammate Marisol and our service department. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 23, 2026

Russell - I had a fantastic experience buying my Lexus TX 500h thanks to Russell ! He was quick, friendly, and made sure I got the best possible discount. He took the time to walk me through all the car’s te More

by Pavan N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Jul 24, 2026 -

Lexus of Pleasanton responded

Thank you Pavan for sharing your experience with Russell while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day!

July 23, 2026

Russell was fantastic during our second car purchase. He’s thoroughly knowledgeable and explained everything in a clear and easy-to-understand manner. The entire process was seamless, and we were able to More

by nagaratna k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Jul 24, 2026 -

Lexus of Pleasanton responded

Thank you Nagaratna K for sharing your experience with Russell and our dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day!

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