Lexus of Pleasanton
Pleasanton, CA
Filter Reviews by Keyword
By Type
Showing 1,471 reviews
I can’t say enough good things about my experience here. From the moment I walked in, Russell was welcoming, knowledgeable, and very attentive to what I was looking for. He took the time to answer all my q From the moment I walked in, Russell was welcoming, knowledgeable, and very attentive to what I was looking for. He took the time to answer all my questions and made sure I felt comfortable every step of the way. It honestly felt like he cared more about helping me find the right car than just making a sale. Super friendly and professional—I would definitely come back again! More
I worked with Johan Reynoso and he was excellent and explained everything very well. I was also loaned a loaner vehicle and that was definitely a plus as I didn't have to wait several hours while my ca explained everything very well. I was also loaned a loaner vehicle and that was definitely a plus as I didn't have to wait several hours while my car was being serviced. More
Shout out to Nick and Forrest for such an excellent job! Thanks for all your help and for answering all my questions. I always look for either Nick or Forrest when I visit this shop because they are truly g Thanks for all your help and for answering all my questions. I always look for either Nick or Forrest when I visit this shop because they are truly great. More
Recently purchased ux300h. William did a great job in working with me and finding a vehicle that I was searching for. He explained all the features of the car, shared his perso William did a great job in working with me and finding a vehicle that I was searching for. He explained all the features of the car, shared his personal experiences. Didn't constantly reach out to find out when I would be coming in and let me control that. Will send anyone looking for a new car his way. More
Great presentation. showing us the car and the features. Explaining the finance options and running my credit. helped us negotiate the sale. Highly recommend. showing us the car and the features. Explaining the finance options and running my credit. helped us negotiate the sale. Highly recommend. More
I recently purchased a Lexus RZ 450e from Lexus of Pleasanton and had an excellent experience from start to finish. My salesperson Russell was professional, patient, and very knowledgeable about the L Pleasanton and had an excellent experience from start to finish. My salesperson Russell was professional, patient, and very knowledgeable about the Lexus RZ 450e, taking the time to explain all the features and answer every question in detail. There was no pressure throughout the process—just honest guidance and clear communication. They helped me find the right vehicle and made sure I was comfortable with every step, from test drive to final paperwork. Overall, it was a smooth and enjoyable buying experience. I truly appreciate the outstanding customer service and would highly recommend this dealership and salesperson to anyone considering a Lexus purchase. I would definitely return for future vehicles. More
Just wanted to say thank you to Nick and Forest. They both helped me recently with my car service and I must say, they were both super professional and knows how to take good care of their customer. They both helped me recently with my car service and I must say, they were both super professional and knows how to take good care of their customer. More power to you both! More







