Lexus of Pleasanton
Pleasanton, CA
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It was excellent experience to me to be dealing with Lexus executives. I do visit several times and each time I got warm welcome. I will refer my experience to my friends and wish Lexus a better fortune Lexus executives. I do visit several times and each time I got warm welcome. I will refer my experience to my friends and wish Lexus a better fortune . More
We continue our business with Pleasanton Hendrick Lexus because of Jason Portillo, service advisor. Whenever our cars need service he is always patient and able to completely explain the service. We are because of Jason Portillo, service advisor. Whenever our cars need service he is always patient and able to completely explain the service. We are grateful for his assistance. More
Russell is a very friendly sales person. He is calm and is not a least bit pushy. He showed 3 cars patiently. He advised we chip in for premium model as it was a long term buy. He got us a He is calm and is not a least bit pushy. He showed 3 cars patiently. He advised we chip in for premium model as it was a long term buy. He got us a car from another dealer as he couldn’t find the right model on his lot. The negotiation process was also smooth. Highly recommend him. More
Been going here for 20 years. Always excellent service from Forrest Yee & Jason Portillo. I never felt I’m overcharged for anything. Recently bought 2 cars with Gavin Lam. Felt th Always excellent service from Forrest Yee & Jason Portillo. I never felt I’m overcharged for anything. Recently bought 2 cars with Gavin Lam. Felt the interactions with Gavin were straightforward. Did not have any remorse afterwards. Looking forward to a third purchase again with Gavin and years of maintenance service with Forrest & Jason. More
This was my first time working with Marisol and she made this experience seamless and wonderful. All my questions were answered throughly and she went above and beyond to take care of all our needs. this experience seamless and wonderful. All my questions were answered throughly and she went above and beyond to take care of all our needs. More
Russell - I had a fantastic experience buying my Lexus TX 500h thanks to Russell ! He was quick, friendly, and made sure I got the best possible discount. He took the time to walk me through all the car’s te 500h thanks to Russell ! He was quick, friendly, and made sure I got the best possible discount. He took the time to walk me through all the car’s tech features and explain everything under the hood, which made me feel confident in my purchase. Highly recommend working with him if you’re in the market for a Lexus — professional, knowledgeable, and genuinely helpful from start to finish. Thank you again! More
Russell was fantastic during our second car purchase. He’s thoroughly knowledgeable and explained everything in a clear and easy-to-understand manner. The entire process was seamless, and we were able to He’s thoroughly knowledgeable and explained everything in a clear and easy-to-understand manner. The entire process was seamless, and we were able to complete everything as expected without any major hassle. I highly recommend Lexus and Russell without a doubt! More







