Toyota Direct - Service Center

The service was very good. The car looked brand new after it was fixed. Also the people there were very nice The car looked brand new after it was fixed. Also the people there were very nice More

Took my 2024 TRD PRO for regular 10,000 mile maintenance pointed out to service advisor that the tire pressure needs attention and needed to top off the pressures. It never was done and had to fix it. The pointed out to service advisor that the tire pressure needs attention and needed to top off the pressures. It never was done and had to fix it. They too never reset the maintenance warning on the dashboard. Very disappointing. More

Quick easy and professional. No gimmicks as well as polite and Courteous as possible. I will be back. No gimmicks as well as polite and Courteous as possible. I will be back. More

I like the spaciousness of the waiting area. Everything is clean. I was able to do some work while I was waiting. Everything is clean. I was able to do some work while I was waiting. More

Overall good service but the service technician, after completing his inspection, recommended replacing my front rotors when the only thing that was necessary was replacing the brake pads. My husband easi completing his inspection, recommended replacing my front rotors when the only thing that was necessary was replacing the brake pads. My husband easily did that and said the rust that the technician was concerned about was minor and superficial, saving us about $500. More

I had a 68,000 mile service done on my Highlander. I noticed the next day that the bottom trim of my right side drivers door near the mud flap had come loose. I have no idea how this happened, I k I noticed the next day that the bottom trim of my right side drivers door near the mud flap had come loose. I have no idea how this happened, I know it wasn't loose before I took it in, but I can not say for sure it happened while being serviced. More

Courteous engaging knowledgeable service. Kept me informed about the process. I was very pleased with the service provided. Kept me informed about the process. I was very pleased with the service provided. More

They have a glitch in the new Toyota. The sun roof will not work after a few months The sun roof will not work after a few months More

always great service but tech forgot to replace back brake light. Only problem in decades of service. Great staff. brake light. Only problem in decades of service. Great staff. More

I was told when I made appt it would take 45 min. It took 2 1/2 hours for the service campaign for an update of computer. And it still shows on my Toyota site. Did they do the update? It took 2 1/2 hours for the service campaign for an update of computer. And it still shows on my Toyota site. Did they do the update? More