Toyota Direct - Service Center

My truck is white and there were oil fingerprints on both doors and my hood. Supposed my tire pressure was checked with the rotation and it wasn’t . Still the same as it was when I went in, low by the way. T doors and my hood. Supposed my tire pressure was checked with the rotation and it wasn’t . Still the same as it was when I went in, low by the way. This center constantly try’s to upsell unnecessary items along with overcharging. Last time I went I specifically told them not to rotate my tires because I had just had it done and they did it anyway and tried to charge me, I had wait an additional half hour for them to put them back the way they were. Every time I visit there are issues! More

Quick and efficient service with friendly waiting area and lots of complimentary foods and beverages and lots of complimentary foods and beverages More

I did not like your treatment and I did not like Mindy Hills customer service I went in for an alignment and she gave me a maintenance. I called the manager. left and complaint and he never returned the c Hills customer service I went in for an alignment and she gave me a maintenance. I called the manager. left and complaint and he never returned the call More

Very efficient and a generally good experience. I will continue to get service at Toyota Direct. I will continue to get service at Toyota Direct. More

This current experience at Toyota Direct was complicated by outside companies that had the part/service I needed. When all of this was straightened out, my repair was taken care of. My Service Advisor, Ma by outside companies that had the part/service I needed. When all of this was straightened out, my repair was taken care of. My Service Advisor, Maggie Arnold, has always done everything possible to provide excellent Customer Service. More

They didn’t rotate my tires as asked during oil change and they misplaced my car when it was done they sent me outside to a holding lot to find it and it wasn’t there. I had to come back in and walk acros and they misplaced my car when it was done they sent me outside to a holding lot to find it and it wasn’t there. I had to come back in and walk across all the service bays to find someone to help. I ended up asking the Continental tire guy who was nice enough to track it down for me. The alignment they did made my steering wheel vibrate horribly but I don’t want to go back to these CLOWNS. More

They always tell me upfront what needs to be done and the approximate cost. Friendly and efficient service. approximate cost. Friendly and efficient service. More

Good service. Friendly staff and knows what to do! I will be using them all the time. Friendly staff and knows what to do! I will be using them all the time. More

Overall good service, but I asked the technician to check my tire pressure becasue my light was on. He was rotating my tires and said they'd air them up. They did not and I had to stop at a gas station and a my tire pressure becasue my light was on. He was rotating my tires and said they'd air them up. They did not and I had to stop at a gas station and air up my tires after the appointment. More

They totally forgot about us. I believe the name was Grossman. After leaving thecar the evening before and being informed that we could pick it up at noon. When I got there, they I believe the name was Grossman. After leaving thecar the evening before and being informed that we could pick it up at noon. When I got there, they didn’t know who we were and couldn’t find our car. we finally took it home around 1 o’clock Without ever getting service. I called and asked to speak to someone and I was told that, customer service representative would call me but they never did More