681 Reviews of Toyota Direct - Service Center
The service was very good. The car looked brand new after it was fixed. Also the people there were very nice The car looked brand new after it was fixed. Also the people there were very nice More
Took my 2024 TRD PRO for regular 10,000 mile maintenance pointed out to service advisor that the tire pressure needs attention and needed to top off the pressures. It never was done and had to fix it. The pointed out to service advisor that the tire pressure needs attention and needed to top off the pressures. It never was done and had to fix it. They too never reset the maintenance warning on the dashboard. Very disappointing. More
It took me 3 trips to get my car fixed. The first time they didn't even check the car. The second time they didn't have the part even though they knew what the issue was and then finally th The first time they didn't even check the car. The second time they didn't have the part even though they knew what the issue was and then finally the third time it was fixed. More
Quick easy and professional. No gimmicks as well as polite and Courteous as possible. I will be back. No gimmicks as well as polite and Courteous as possible. I will be back. More
I like the spaciousness of the waiting area. Everything is clean. I was able to do some work while I was waiting. Everything is clean. I was able to do some work while I was waiting. More
Chris is a great service rep. We've worked with him for years and he is always honest and sincere regarding his recommendations. Thank you!! We've worked with him for years and he is always honest and sincere regarding his recommendations. Thank you!! More
I had a 68,000 mile service done on my Highlander. I noticed the next day that the bottom trim of my right side drivers door near the mud flap had come loose. I have no idea how this happened, I k I noticed the next day that the bottom trim of my right side drivers door near the mud flap had come loose. I have no idea how this happened, I know it wasn't loose before I took it in, but I can not say for sure it happened while being serviced. More
Courteous engaging knowledgeable service. Kept me informed about the process. I was very pleased with the service provided. Kept me informed about the process. I was very pleased with the service provided. More
always great service but tech forgot to replace back brake light. Only problem in decades of service. Great staff. brake light. Only problem in decades of service. Great staff. More