Toyota Direct - Service Center

I bought my car at Toyota Direct and I’ve had them Service my car ever since I bought it. I expect them to be honest and let me know what services are needed on the car Service my car ever since I bought it. I expect them to be honest and let me know what services are needed on the car More

Jim Elgin is a huge factor for my dedication for servicing my Tundra (2016). Praying that he has mentors new services writers. servicing my Tundra (2016). Praying that he has mentors new services writers. More

We don't drive our car enough to have the warranty work done on the exact schedule. Our warranty is running out at the end of the year. Chris was able to get us one last oil change before it runs out. done on the exact schedule. Our warranty is running out at the end of the year. Chris was able to get us one last oil change before it runs out. More

Dealership is Excellent and I will come back to oil change and more keep on that change and more keep on that More

Je n'ai rien à reprocher jusqu'à dâte tout fonctionne très bien, je suis satisfait très bien, je suis satisfait More

I have been buying and servicing my cars through Toyota Direct since at least 2004 and I have never had a bad experience with the service department. All employees are courteous and very helpful. Thank y Direct since at least 2004 and I have never had a bad experience with the service department. All employees are courteous and very helpful. Thank you!!!! More

The last two times I have taken my vehicle, the service has taken longer than expected. No expectations are given up front and no communication or updates unless you go ask. I waited over 3 hours on a Satu has taken longer than expected. No expectations are given up front and no communication or updates unless you go ask. I waited over 3 hours on a Saturday on my 30K service - why did the rep not tell me it would take a long time? If I had known, I would have had someone pick me up or when I scheduled the service if the rep would have recommended the vehicle dropped off I would have done that. No one wants to sit in a waiting area and waste time. More

It's clean organized and efficient. They give you updates as needed and get you out the door as quickly as possible. They give you updates as needed and get you out the door as quickly as possible. More

The service work that was performed on both of our vehicles was just fine. My complaint is with the service advisors that spent more time talking amongst themselves rather than to greet me and to star vehicles was just fine. My complaint is with the service advisors that spent more time talking amongst themselves rather than to greet me and to start the service work. I’ll have one more warranty visit for the 25k service. As it stands today, I will not be returning to Toyota Direct for that service. Furthermore, we may be purchasing a new vehicle, next year, to replace the 2015 Avalon Hybrid. Currently I would not price or buy a new car from Toyota Direct due to their service department. More

Great service whenever I need to go in. Service seems to always be on point and time. Service seems to always be on point and time. More