Toyota Direct - Service Center

I take my car to Toyota Direct for service because of my trust in the service representative. I've dealt with Jim Elgin for years and trusted him implicitly, and since his retirement I've been working with trust in the service representative. I've dealt with Jim Elgin for years and trusted him implicitly, and since his retirement I've been working with Clifford Williams and he has my trust. I know his advice will keep my car in its best shape and not gouge my wallet. More

Great agents who are informed, friendly,knowledgeable and willing to help with attention to detail. willing to help with attention to detail. More

Chris Grossman is outstanding! He and his team are consistently excellent! I trust him and his very helpful guidance through these many years. He and his team are consistently excellent! I trust him and his very helpful guidance through these many years. More

Great job very nice staff love the new waiting room gave good feedback on our vehicle good feedback on our vehicle More

Great service. They fixed the problem quickly and w as s bam o the road quickly. Thank you sir They fixed the problem quickly and w as s bam o the road quickly. Thank you sir More

Very personable and great at his job. Still wish you all details cars at good rates Still wish you all details cars at good rates More

For a normally scheduled service and a check engine light, they kept my car for four days. The delay was caused due to the computer not being able to connect with the car, thus not diagnosing the probl light, they kept my car for four days. The delay was caused due to the computer not being able to connect with the car, thus not diagnosing the problem. In the end, the problem was minor, they found no problems with the 2007 Corolla, and the entire servicing cost $117. It was lucky I didn't need the car back quickly. More

Poor customer service received, I had a very bad experience for purchasing a vehicle and also taking my vehicle to their service department. experience for purchasing a vehicle and also taking my vehicle to their service department. More

Chris Grossman makes sure the service is thorough, reasonable and as fast as possible. He keeps me coming back. reasonable and as fast as possible. He keeps me coming back. More

He was concerned about what the car needs and the use of my coupon.also the needs for the car in the future. my coupon.also the needs for the car in the future. More