Toyota Direct

Excellent service This was my first non-GM vehicle purchase, so I was looking at something reliable and known for quality. After selecting a Toyota for my needs, I rese This was my first non-GM vehicle purchase, so I was looking at something reliable and known for quality. After selecting a Toyota for my needs, I researched various dealerships in the area. After speaking and emailing with Toyota Direct, I felt comfortable and confident that they would be able to help me out. Every employee i've encountered, whehter on the sales side or now the maintenance side, have been fantastic to deal with, and the maintenance waiting area is comfortable. The only downside was my first maintenance appointment, which took much longer than estimated, but this last time was right on time and everything was perfect. More

Outstanding ! Like family. I have purchased nine cars from Toyota Direct over the past sixteen years. Four of those were for me and the others for members of my family. I have h I have purchased nine cars from Toyota Direct over the past sixteen years. Four of those were for me and the others for members of my family. I have had them all serviced there. Chris Grossman and the service department have gone above and beyond to make sure that my vehicles were well taken care of. They know me and and my family and treat us like family. I have never had a problem with any of my vehicles or with the service provided. My last sales person was Patti Street. She, too, went beyond the call ( delivering my new vehicle to my doorstep ) to take care of me. I appreciated, too, that she listening to me and what I wanted rather than trying to push her own sales agenda. I will continue to return to Toyota Direct to purchase and to obtain service as long as I am treated as these people have treated me. More

Fantastic!!! This was my second Corolla car purchase from Patti Street. I bought my first from her 10 years ago. Without a doubt she made the experience hassle fre This was my second Corolla car purchase from Patti Street. I bought my first from her 10 years ago. Without a doubt she made the experience hassle free and was very thorough in acclimating me to my new car purchase. More

Fast and Efficient I had to schedule our 2015 Highlander for a maintenance check. the person accommodated my schedule and I was in and out of the dealership in an hour. I had to schedule our 2015 Highlander for a maintenance check. the person accommodated my schedule and I was in and out of the dealership in an hour. The waiting room had popcorn, beverages and ample room to read the paper or watch TV. More

Great Experience! Rick Hatten took care of our 2 trade-ins and purchase of a new Rav4 without any hassles or delays. We are enjoying our 2nd Rav4! Rick Hatten took care of our 2 trade-ins and purchase of a new Rav4 without any hassles or delays. We are enjoying our 2nd Rav4! More

Fair and understanding Rick was very helpful, informative and patient with me while I was making my decision. I bought black 2016 4 Runner and I love it. Rick was very helpful, informative and patient with me while I was making my decision. I bought black 2016 4 Runner and I love it. More

Easiest new car experience ever! Toyota Direct is awesome! I'll be back when my lease is up for a repeat performance. From sales to GM to service this was the easiest new car experien Toyota Direct is awesome! I'll be back when my lease is up for a repeat performance. From sales to GM to service this was the easiest new car experience ever! Door to door I was in and out in under 3 hours! Great price, great product, great service. More

In a hurry After totaling my 2008 Tacoma on black ice at the end of march I stopped by but could not find what I wanted. The sales staff found another Tacoma t After totaling my 2008 Tacoma on black ice at the end of march I stopped by but could not find what I wanted. The sales staff found another Tacoma to my liking at another dealership and arranged to have it delivered, all in less than a week More

Courteous sales people, excellent service. We went in to look a new truck I saw listed online. Test drove it. I told them the price I was willing to pay. They agreed. We signed the paperwor We went in to look a new truck I saw listed online. Test drove it. I told them the price I was willing to pay. They agreed. We signed the paperwork and we drove off with our new truck. Couldn't have been easier. Rick was super helpful with explaining the features of the truck. The finance guy was wonderful and straight forward. One of the best car-buying experiences of my life. More