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Toyota Direct

Columbus, OH

Overview
Employees
Reviews
Vehicles
4.2
2,413 Reviews
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4248 Morse Rd

Columbus, OH

43230

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Showing 2,413 reviews

August 22, 2026

Ashiqur Rahman made the entire experience effortless with his research to match our needs and present every option available and was the best car salesman we have ever dealt with making the car buying experi More

by dbarnes599
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashiqur Rahman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2026 -

Toyota Direct responded

We love hearing this! It's wonderful to know Ashiqur made the process seamless and enjoyable. Thank you for choosing Toyota Direct! Safe travels!

August 22, 2026

They've helped me take great care of my Camry Hybrid for over 6 years, and serviced all my other Toyotas, too! More

by tuttle_tamara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parris
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Aug 25, 2026 -

Toyota Direct responded

Thank you for your trust and loyalty over the years! We’re grateful to have you as part of the Toyota Direct family!

August 21, 2026

She was very nice to me and my little daughter - gave her pen and paper to scribble and gave her lollipop as well. Greeted us with smile :) More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 25, 2026 -

Toyota Direct responded

Thank you for the kind review! We're glad to hear our team made you and your daughter feel welcome and comfortable at Toyota Direct. We hope to see you back again soon!

August 21, 2026

It’s was good, and the team so kind, polite. I was satisfied for the service. More

by nerlynedieujuste664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2026 -

Toyota Direct responded

Your feedback is greatly appreciated! Thanks for choosing Toyota Direct!

August 21, 2026

If I had other options close by I work recommend them to US dealership. I've had probably since I first bought the vehicle with the finance department and they always are trying to upsell me up some other m More

by Badseed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea the persons name
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Aug 24, 2026 -

Toyota Direct responded

We appreciate your feedback and are sorry to hear about your dissatisfaction, especially regarding the finance department and our alignment pricing. We strive to provide competitive rates and pressure-free service, so this is something we'll address with our team. If you're willing to discuss further, please reach out at any time. Thank you, Paul Sayre - Service Manager - 614-476-1979

August 21, 2026

Very professional and exceptional in the way I was attended to. I was very happy. More

by eboh.kingsley25
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Collin sayre
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Aug 24, 2026 -

Toyota Direct responded

Thank you for reviewing Toyota Direct! It was so kind of you to share your experience.

August 21, 2026

Accommodating and great staff to work with. This was my first visit and John went above and beyond to make it a great first experience. More

by maria4716gs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 24, 2026 -

Toyota Direct responded

Maria, thank you for sharing your first experience with John and our team! We hope to serve you again in the future at Toyota Direct. See you next time!

August 20, 2026

Service wasn’t up to expectation…and poor communication on the part of the advisor. More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles chuck
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August 20, 2026

I have had service done here for several years and will continue to do so. There is no pressure to do anything other than what I asked for. I appreciate what they do. More

by jtaylor3741
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Aug 24, 2026 -

Toyota Direct responded

We’re grateful for your loyalty and trust in our team! Thank you for choosing Toyota Direct and for sharing your experience. See you next time!

August 19, 2026

As soon as I got there they took my car in. The representative Lily was very friendly. She quoted how much time I would be there and she was correct. Bonus!!! She also didn’t try to sell me on More

by whitsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily
Print
Aug 20, 2026 -

Toyota Direct responded

We're pleased to hear Lily made your service visit smooth and transparent! Thanks for choosing Toyota Direct and for sharing your positive experience. We hope to see you again down the road!

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