Toyota Direct

Amazing costumer service Pattie Street at Toyota Direct is amazing! My husband and I dreaded purchasing a new vehicle because of all of the run around hassle it is. Our experi Pattie Street at Toyota Direct is amazing! My husband and I dreaded purchasing a new vehicle because of all of the run around hassle it is. Our experience working with Pattie and the rest of the Toyota team really changed our view on car buying. They made our buy easy and hassle free! They're experienced, HONEST and unbelievably friendly! We will NEVER purchase another vehicle anywhere else!!!! More

Service & New Car Chris Grosman has always given great service. We have been on first name basis for at least 16 years. Always finds a way to take care of problems & Chris Grosman has always given great service. We have been on first name basis for at least 16 years. Always finds a way to take care of problems & keeps me advised of future issues. I miss Randolph Manzie. Jacob Early is very open & helpful. I will continue to deal with Toyota Direct as long as Chris & Jacob are there. More

Service Always keep you informed on progress of vehical whats to be done and talk with you on what was done and any potential up coming maintenance that need Always keep you informed on progress of vehical whats to be done and talk with you on what was done and any potential up coming maintenance that need done in future More

Outstanding Service & Sales In fall of 2012 my wife & I decided it was time to purchase a new vehicle. I wanted a Toyota because my son-in law owned one and was pleased, to say t In fall of 2012 my wife & I decided it was time to purchase a new vehicle. I wanted a Toyota because my son-in law owned one and was pleased, to say the least. (As an Old Dog I can learn new tricks) Russell Duddroe was Toyota Direct's on line salesman at the time and from then on we were hooked! Russell was great, found the vehicle we wanted, the price we needed and had the time to make us feel needed! I'm a firm believer that you service where you buy, my Tacoma has never been any where else! I'm treated with respect and the service staff makes me feel as though they really care that I'm their customer. As a former purchasing manager for 30 years I found that price was important but not as important as service and support. When I buy, I look for a Dealership that has a good price, good service and a staff that knows the customer is his real employer. Toyota Direct Hits The Bullseye on ALL 3! My wife is nearing retirement and will have to give up her company Toyota Camry with a modest 110000 miles (the last one had close to 200,000 miles). We'll be heading to Toyota Direct sometime this year to look at the RAV4. Sharpen The Pencil Russell!!! More

Matt Carroll is the best! 3 years ago my car finally gave up the ghost! I needed a new car (vs. a used one-too many headaches for a non traditional full time student) and had n 3 years ago my car finally gave up the ghost! I needed a new car (vs. a used one-too many headaches for a non traditional full time student) and had no way of getting to the dealer to look at vehicles. Matt came and picked me up in sporty Camry- it was beautiful- but I have a lead foot and I new that would get me I trouble. Matt listened to me and helped me find what was best for my needs- a new Camry! He's kind attentive and patient! Fast forward 3 years later and I've just experienced another wonderful experience with Matt! I appreciate the hard work he put in to get me into my dream car-2015 Venza!! I am SOOO loving it! Matt is still the best!!!! Thanx for the special gift!! I appreciate Toyota Direct for having someone like Matt on staff who isn't pushy, impatient or only interested in just the sale. It'll be awhile before I get another car, but if something great happens and I can afford another one- I'll be seeing Matt for his assistance. And I really appreciated Malek! His kindness and humor made signing the papers easier than it usually is!! Thanx guys! More

Great Service Bill Huffman did a great job with my car. He was very prompt with everything that was done and also kept me informd during the process. He was most im Bill Huffman did a great job with my car. He was very prompt with everything that was done and also kept me informd during the process. He was most importantly honest with me after they checked something out in my car. I really appreciated that!!! More

Sales staff I purchased a truck today from Toyota Direct. I would like to thank Jeremy F. and Reggie for their outstanding customer service. They even made arrang I purchased a truck today from Toyota Direct. I would like to thank Jeremy F. and Reggie for their outstanding customer service. They even made arrangements to deliver truck to my home. I have and will continue to recommend Toyota Direct to anyone I know looking for a good used vehicle or a new vehicle. Good Job Toyota Direct,,, Pam Perry More

Excellent service This was my first non-GM vehicle purchase, so I was looking at something reliable and known for quality. After selecting a Toyota for my needs, I rese This was my first non-GM vehicle purchase, so I was looking at something reliable and known for quality. After selecting a Toyota for my needs, I researched various dealerships in the area. After speaking and emailing with Toyota Direct, I felt comfortable and confident that they would be able to help me out. Every employee i've encountered, whehter on the sales side or now the maintenance side, have been fantastic to deal with, and the maintenance waiting area is comfortable. The only downside was my first maintenance appointment, which took much longer than estimated, but this last time was right on time and everything was perfect. More

Outstanding ! Like family. I have purchased nine cars from Toyota Direct over the past sixteen years. Four of those were for me and the others for members of my family. I have h I have purchased nine cars from Toyota Direct over the past sixteen years. Four of those were for me and the others for members of my family. I have had them all serviced there. Chris Grossman and the service department have gone above and beyond to make sure that my vehicles were well taken care of. They know me and and my family and treat us like family. I have never had a problem with any of my vehicles or with the service provided. My last sales person was Patti Street. She, too, went beyond the call ( delivering my new vehicle to my doorstep ) to take care of me. I appreciated, too, that she listening to me and what I wanted rather than trying to push her own sales agenda. I will continue to return to Toyota Direct to purchase and to obtain service as long as I am treated as these people have treated me. More

Fantastic!!! This was my second Corolla car purchase from Patti Street. I bought my first from her 10 years ago. Without a doubt she made the experience hassle fre This was my second Corolla car purchase from Patti Street. I bought my first from her 10 years ago. Without a doubt she made the experience hassle free and was very thorough in acclimating me to my new car purchase. More