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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

May 25, 2016

Toyota Service Chien has been our advisor for quite some time, and he is awesome. Always courteous, helpful, and accommodating. Always a pleasure doing business wi More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien
May 26, 2016 -

Toyota Carlsbad responded

Hi Laura, Chien will appreciate your shout-out! I'll pass it along to him today! Thank you for taking time out of your day to leave a review for Chien. He is an awesome advisor!! Have a great day! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 23, 2016

Dave Ramstad rocks! Because of my wonderful 30 year history here with the Toyota Carlsbad service department, I have not considered any other brand of car. From Bob Morg More

by Rachmaninoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
May 25, 2016 -

Toyota Carlsbad responded

Hey there! Thank you for 30 years of loyalty!!!!! Wow!!! You deserve a round of applause! :) Your review makes me so very happy! I will be sure to pass your review on to Bob and Dave today!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 23, 2016

LOF 2016 Toyota Camry XSE As is always the case, the service experience is professional, competent, and courteous, with excellent customer service. Our family has purchased a More

by sjadler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
May 25, 2016 -

Toyota Carlsbad responded

Hi there! Thank you so much for the kind words! Your review expresses what we strive for everyday! I'm pleased to hear that we have risen to the occasion for you and your family, several times! We appreciate your patronage! Enjoy your week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 20, 2016

Wonderful friendly staff and great lounge for waiting I was Greeted with smiles, in a timely, efficient manor, free wifi, coffee and pastries They even have a shuttle to outlets Wonderful space to wait More

by Ydreamslive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Earhart
May 20, 2016 -

Toyota Carlsbad responded

Happy Friday! Thank you for your 5-Star review! Reviews like yours sure do put a smile on my face! I'm glad you enjoyed your wait and utilized our WiFi and shuttle! See you next time, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 17, 2016

Perfect Great place to wait. Plenty to do for the kids and lots of goodies. Perfect service and friendly people. I only remember some of the people, but every More

by Roberto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal, Corrina, Adam, Rabeka..
May 18, 2016 -

Toyota Carlsbad responded

Hi Roberto!! I am so happy to hear that your children enjoyed our Kid's Room! We do our best to make sure every member of the family is comfortable during wait time. I know the cookies are an added bonus!! Bob is awesome! And he won't take no for an answer when passing those cookies out! I have tried to say no!) :) You are so very welcome and thank you for choosing us! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 17, 2016

Excellent costumer service and friendly service advisors Always like the excellent costumer service and how they help me a lot will go back for service thanks to Sal lua for his help More

by Chicha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal lua
May 18, 2016 -

Toyota Carlsbad responded

Hey there! Thank you for choosing us to service your vehicle! We know there are a lot of choices out there, your patronage means a lot to us!! Sal will be pleased to hear about your experience! Thank you for your review, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 17, 2016

Quick in and out 1st 5K mile service I was a few minutes early but was greeted right away and taken in to set up the service with Sal. He was professional, friendly and quick but thorough More

by BillInOside
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salvador Lua Becer
May 18, 2016 -

Toyota Carlsbad responded

Hey there! What a pleasure to hear about your first 5K service visit! We are happy to provide you with WiFi and goodies while you wait. I am going to pass your review on to Sal today! Happy motoring! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 10, 2016

Best service I've had in a while The blonde girl in the customer service desk was so helpful and very pleasant. She was very professional and lovely. I will be back and going to the s More

by Aerie_xoxo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yelena
May 11, 2016 -

Toyota Carlsbad responded

Hey there! Thank you for giving Yelena a shout out! Reviews like yours truly help keep the team motivated! Thank you! Yelena will be very excited to read your review! I am going to share it with her and her team today!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 07, 2016

Allen Marquez was outstanding! Alan was super helpful he made the process the best I had ever experienced this is my second vehicle I've bought from Toyota of Carlsbad and this was More

by Leslieengel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Marquez
May 09, 2016 -

Toyota Carlsbad responded

Hey there! OUTSTANDING ALLEN!! I'll be sure to call him that when I see him! :) Allen will be so happy to hear that he provided you with your best experience yet!! Reviews like yours really drive our team to provide that experience for you. Thank you so much for taking time out of your day to acknowledge Allen. See you next time! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

May 06, 2016

Customer Service The customer service and overall service is outstanding! Our technician was Will Higgins and not only did he explain everything thoroughly, he calle More

by Thebestjen06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Higgins
May 09, 2016 -

Toyota Carlsbad responded

Hey there! Outstanding! Now that is word I like to see in reviews on a Monday!! Will is pretty awesome with communicating. Nice to hear he stayed on top of your vehicle while it was with us for service. Thank you for leaving us a 5-Star review. Will and the service team will be very excited to read this!! See you at your next service visit, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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