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Toyota Carlsbad

Carlsbad, CA

3.4
796 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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796 Reviews of Toyota Carlsbad

July 28, 2016

Great Service Department The Service Advisor is always friendly, he explains my service needs clearly and he gets me in and out in a very timely manner. The car is always cle More

by LindaL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dolan
Jul 29, 2016 -

Toyota Carlsbad responded

Hi! Thank you for your review! It's our pleasure to give your vehicle a courtesy wash after service! I will share your feedback with Paul, he will be thrilled to hear! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

July 28, 2016

Quick, Efficient, Friendly I have visited this service center many times, usually without an appointment. I feel like they takegoodcarr of me, and their waiting room is very com More

by Terragirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 29, 2016 -

Toyota Carlsbad responded

Hi there! Thank you for being a loyal guest to our Service Department! That is awesome to hear we are giving you fast service even without an appointment! We do recommend them for even faster service! You can book right on our website! :) Have a great weekend!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

July 28, 2016

Great Pete was awesome! Toyota is lucky to have him. Great customer service with a genuine personality! Pete spoke on my behalf with the third party warran More

by Cheathyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete
Jul 29, 2016 -

Toyota Carlsbad responded

Hi! We are very lucky to have Pete on our team! We appreciate him very much! Thank you for your kind words. It means a lot to us to hear about your experience with our employees! Glad Pete got your tire taken care of! See you next time! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

July 26, 2016

These guys kick xxx . I went in looking for a used car and these guys gave me such a good deal I ended up leaving with a BRAND NEW camry!! Thank you guys for everything More

by Osideguy760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David flagg
Jul 27, 2016 -

Toyota Carlsbad responded

Hey there! That's what we do; we give you the best deal in town! ;) Congratulations on your New Camry! I know you will love all of the features! You are more than welcome! Thank you for choosing Toyota Carlsbad! Wishing you many miles, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

July 26, 2016

Toyota Carlsbad..You are singing the song Efficient and friendly check in. Nice and fully equipped waiting room. Great experience. Here are some more words to fill up your minimum words,,,th More

by djlkfh67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa (?) Very freindly
Jul 27, 2016 -

Toyota Carlsbad responded

Hi there! Ahhh! Now the jingle is stuck in my head! LOL Toyota Carlsbad... :) Beautiful review! Thank you so much! We appreciate your loyalty to Toyota Carlsbad and look forward to seeing you next time. Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

July 26, 2016

Expectations Met I was advised that the repair/recall would take roughly 3 hours. They were able to get the truck in and out in under 2 hours. I was pleasantly surpr More

by Scott Sentianin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Grasser
Jul 28, 2016 -

Toyota Carlsbad responded

Hi Scott! Thank you for sharing your experience with our Service Department! It is a great surprise to be out of an appointment in less time than expected!! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

July 26, 2016

Always Pleased Met with service writer for a scheduled 5,000 mile service appointment who is always informed and prepared and wastes no time. He told me I'd have my More

by Bob N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
Jul 27, 2016 -

Toyota Carlsbad responded

Hi Bob! That sounds just like Kevin! He will not waste a second of your time! So awesome to hear about your experience! Thank you so much for being a loyal guest. We appreciate your feedback. See you at your next visit, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

July 24, 2016

Glad I bleed Toyota. excellent! Customer Service is exactly what I received. Great vibe through out the facility. Their actions speak louder than words. Loyal to Toyota#1. I will More

by 38 Leonardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jana Leopard
Jul 27, 2016 -

Toyota Carlsbad responded

Hey there! We appreciate your loyalty and enthusiasm! Thank you so for choosing Toyota Carlsbad for your Services. We do speak through our actions, thank you for taking notice!! We can't wait to have you back! (in the Terminator voice) Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

July 24, 2016

Excellent work and even better customer service. The quality of work was excellent and Kevin Laird always does an excellent job when we bring our cars in for service. We always make a point of asking More

by fatdog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
Jul 26, 2016 -

Toyota Carlsbad responded

Hi there! Thank you for sharing your experience with Kevin Laird! He will appreciate your feedback! Your patronage is important to us, thank you for choosing Toyota Carlsbad! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

July 22, 2016

Excellent Car was taken to the service center for the Teflon coating in the morning and was a same day pick up to get it back. More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul?
Jul 26, 2016 -

Toyota Carlsbad responded

Hi there! Thank you for sharing your feedback with our on-line community! isn't it so convenient to have Teflon coating done in one day! One of the many services we have to offer here at Toyota Carlsbad! Thank you for choosing us! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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