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Toyota Carlsbad

Carlsbad, CA

3.5
795 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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795 Reviews of Toyota Carlsbad

October 18, 2016

5 Stars Excellent customer service from drive up through paperwork desk. Appointment Started at scheduled time and was complete in less time than projected. More

by Lynn2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase
Oct 18, 2016 -

Toyota Carlsbad responded

Hi, Lynn! Thank you for your 5-Star review! We appreciate your feedback! Have a great day! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 18, 2016

Always Exceptional service Always exceptional. Chien was knowledgeable and always available. The quality and integrity were why I trusted Toyota Carllsbad Service Dept wit More

by Timmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien Huynh
Oct 18, 2016 -

Toyota Carlsbad responded

Good morning! A truly exceptional experience is our goal here at Toyota Carlsbad! It's awesome to hear that is exactly what you received from Chien! You have your trust in the best hands! Thank you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 17, 2016

Recall service All Toyota reps whether seen in person or spoken with on phone were very courteous and helpful. The shuttle service was quick and pleasant; our driver More

by corollaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien Huynh
Oct 18, 2016 -

Toyota Carlsbad responded

Good morning! Thank you for sharing your experience with our on-line community! Glad your recall was taken care of and your experience was pleasant! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 16, 2016

Great service from Jose Sanchez Toyota was very patient and helpful by working with me on finding the car I wanted and working with my finances. I bought a 2016 Rav 4 and turned in m More

by Tradmill0103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
Oct 18, 2016 -

Toyota Carlsbad responded

Hi, there! Congratulations on your new Rav4!! I'm pleased to hear Jose made the process seamless for you! Enjoy your new ride! Be sure to share a picture! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 15, 2016

Great service as usual As is always the case, the service writer, Corrina Hyatt went the extra mile for us, beginning with just getting us an appointment today. From there, More

by John G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corrina Hyatt
Oct 18, 2016 -

Toyota Carlsbad responded

Hi, there! We appreciate you sharing your experience with Corrina! She is passionate and caring and I'm sure that showed during your visit! I will share your review with her today! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 15, 2016

maintenance - oil change always professional, efficient, courteous. This is one of those companies you LOVE to deal with. There is minimal wait, even when cars are backed up. More

by leucadia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jana Leopard
Oct 18, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your feedback! We appreciate you! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 15, 2016

Quick Truck Maintenance We were impressed with our afternoon appointment! It was not crowded for a Friday and our truck was serviced in two hours. Jennifer (Barry) was very More

by B. Joyce2929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Baray
Oct 18, 2016 -

Toyota Carlsbad responded

Hi! Thank you for your feedback and your recommendation! I am very pleased to hear about Jennifer working so diligently to assure you get the best price possible! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 15, 2016

Helpful and Professional Allen was very helpful and professional during our service visit. We had several questions and areas of concern. He spent a lot of time discussing and More

by riccioja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Marquez
Oct 18, 2016 -

Toyota Carlsbad responded

Hi, there! It's awesome to hear about your service visit with Allen! Feel free to make him your go to guy for all of your service needs! See you in about 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 14, 2016

Fabulous!!!!! I have always had honest estimates and reliable service from the Toyota Carlsbad Service Department. Molly Martin has been my service advisor for ma More

by LC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Martin is the BEST service advisor ever. She is responsible and follows up on all requests.
Oct 14, 2016 -

Toyota Carlsbad responded

Hi! Marvelous Molly!! ;) She is great, isn't she!? We love hearing feedback such as yours! Thank you for sharing! I will be sure to share your review with Molly and team today! Thank you for choosing Toyota Carlsbad as your Service Center! Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

October 14, 2016

This is how its done Interactions with employees where handled quickly and professionally. I was offered free snacks and drinks. I even got work done while waiting on the More

by Stevemac72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Oct 17, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your kind review! It's great to hear you got some work done while waiting! Hope you enjoyed the snacks! See you next time! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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